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“Very impressed with this hotel”

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Holiday Inn Abu Dhabi
Ranked #2 of 128 Hotels in Abu Dhabi
Certificate of Excellence
spain
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Very impressed with this hotel”
Reviewed 25 August 2014

This was my first trip to Abu Dhabi and I was at a bit of a loss on which hotlel to select. I ended up booking based on recommendations and price. This hotel is new, four years old, and still looks and feels brand new. It is located between the airporta nd city centre so is a decent airport or city base. The service is excellent, bordering on too attentive and the meal I had was of a high quality. There are a selection of bars and places to eat within the hotel and ov erall the experience I have had at this hotel will mean on future business trips back to Abu Dhabi this will be my first hotel of choice.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank kiwisteveandali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 26 August 2014
Hello Guest,

Thank you for taking the time to write us a review. We appreciate it.

We would like to once again thank you for choosing to stay with us on your first visit to the capital. Having read your review, it is a pleasure to have served you well. We are happy to receive your compliments towards our hotel, service and dining experience. Thank you for making us your first choice in the city.

We look forward to your next visit, soon.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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841 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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  • Spanish first
  • Any
English first
Saudi Arabia
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 August 2014

I have stayed at many hotels in this city as well as Dubai. This one is one of the best. Not a rip off, reasonable price of food, but above all the staff are out to give good service and they did.

The gym, on the top floor limited in equipment and the pool is fairly small, marred only by the noisy children and nonchalant parent or guardian, however having lived in this region for many years, I come to expect this.

I will specify this hotel when I next visit the city mainly because of the superb service and attention of the staff

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grumpygrampsJordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 17 August 2014
Hello Guest,

Thank you for your review.

Thank you once again for choosing to stay with us. We appreciate your feedback and compliments with regards to our team, services and food. We will look into your feedback with regards to our gym equipment and see how we can better our pool timings to ensure guests are comfortable at all times. Ensuring our guests are more than satisfied with their stay experience is important to us.

Thank you for recommending us and we look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 13 August 2014

Very good stay at Holiday Inn Abu Dhabi. Clean hotel and quiet hotel away from city.
Hotel has a Mini Gym and Swimming Pool, which was nice and well maintained.

Warm welcome at reception from Jeswin and redouane. Excelent concierge with friendly and helpful staff Gopal, Jana, Akram. Another smily face at lobby Mr. Faisal hope he from security and safety.

Defenitly recomeneted for Business travellers.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Subair V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 23 August 2014
Hello Subair,

Thank you for your review.

Thank you once again for choosing to stay at the Holiday Inn Abu Dhabi. We are glad you have enjoyed your stay and thank you for your compliments towards our team, their services and our facilities. Keeping our guests happy is always our focus, and guest satisfaction is key to us.

We look forward to another opportunity to welcome you.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 July 2014

Friendly staff, awesome property and lovely food. would definitely come back. Rooms were so comfy, we were three people staying in the room and were travelling with a group of over 60 people but the night we arrived, an extra bed was already in place :) which is so pleasant experience that everything is kept ready as per your requirement. The breakfast had a massive spread, with variety of meat, fish and veggies. super speed wifi connection is like a cherry on the cake :)

  • Stayed January 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank k4keeran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 31 July 2014
Hello Keeran,

Thank you for your review.

We are glad you chose to stay with us and would like to thank you for choosing us. Our guest's comfort is important to us and that's why we love taking care of the details. We appreciate your compliments towards our team, service, amenities and food. A delighted guest, brings a smile to our face. We are happy to see that you will return and we look forward to welcoming you once again.

Until your next visit;
Regards,
Philipp
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Eagan, Minnesota
2 reviews
Reviewed 30 July 2014 via mobile

Hands down the best holiday inn I have ever stayed at. I work all around the world and stay in hotels for weeks at a time and this one was the best I've stayed in. The entire staff is friendly and personable beyond the norm and took extra steps to make me feel welcome and comfortable. The staff at breakfast was my favorite part! May was Anaville were always quick to greet with big smiles and my coffee just the way I take it and always made me feel like I wasn't so far from home.

Stayed January 2014, travelled on business
Helpful?
Thank jens0762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 31 July 2014
Hello Gen,

Thank you for your review.

We would like to thank you for choosing to stay with us. Going by your review we are happy to see that we were able to take care of you while making your stay memorable. Thank you for your compliments towards May and Annabelle; they are delighted to be mentioned. Making sure our guest has a comfortable stay is important to us. Happy to see that the team and our services performed well.

We look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
1 review
Reviewed 11 July 2014

One of the few places where the staff really do go out of their way to provide excellent service. This was my first time in the UAE and the people at the Holiday Inn made it very easy and very pleasant.

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 13 July 2014
Hello Mike,

Thank you for your review and choosing to stay with us.

We are glad you chose to stay with us on your first visit to the capital. Happy to see that the team made you comfortable and ensured you had a pleasant stay. Making our guests feel at home, is important to us. Thank you for your compliments towards our service as well.

We look forward to your next stay.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

The hotel is conveniently located; staff are truly committed to "10 out 10" service motto. I ran into many staff members who've gone out of their way to ensure my stay is up to my expectations. Their courteous, attentive and helpful.

I still haven't checked out yet but feel I owe it to them to let readers of this review know what a great hotel this is.

Room Tip: The Deluxe Room is a great choice by comfort and value.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mohammad_Barakat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 8 July 2014
Hello Mohammad,

Thank you for your review.

We would like to thank you for your kind words while you stay with us. We are glad to see the team has taken care of you and continue to ensure your comfort. We look forward to our guests staying and leaving with memories of a good stay, only to return.

We look forward to welcoming you, the next time you visit the capital.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Abu Dhabi

Property: Holiday Inn Abu Dhabi
Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Abu Dhabi
#2 Business Hotel in Abu Dhabi
#9 Family Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
Just the Place for You Whether you are on a business trip or a leisure traveler, Holiday Inn Abu Dhabi warmly welcomes you to an exciting experience that is beyond comparison. We offer 198 stylish and spacious rooms and 5 elegant suites, all furnished to ensure a relaxed and memorable stay where you can be yourself. • Comfortable guest rooms and workspace • Wide variety of food and beverage offerings • Earn IHG Rewards Club points every time you stay* • Free high-speed internet access in all areas of the hotel • Full-service meetings How to Find Us Sightseeing begins 5 minutes from our hotel with the impeccable Sheikh Zayed Grand Mosque, Mushrif Mall, the perfect spot for shopaholics, and Zayed Sports City. The city center is also just a quick 10 minute drive. For adventure enthusiasts, we are just minutes away from some exciting kayaking and 20 minutes from Yas Marina Circuit, Ferrari World and Yas Waterworld. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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