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“Second Review of The Fairmont”

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Fairmont Bab Al Bahr
Ranked #22 of 127 Hotels in Abu Dhabi
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Second Review of The Fairmont”
Reviewed 8 April 2013

Its the first time I've written a second review of the same hotel. We stayed at Christmas and had a brilliant time, so decided to come back at Easter.

Again we had a great time - and had Easter Sunday lunch at Cedars. Unfortunately the day before our trip our daughter didn't feel well, and got progressively worse during the day. We had to take her to the hospital in the evening, but the Fairmont we're great - arranging for us to speak to a doctor, advising on the closest hospital, and arranging transport. A special thanks to Nehal for all her help

As mentioned in the previous review, the rooms, restaurant, pool and common areas are first class, but the service is excellent. Will definitely be back.

Room Tip: Room with a Mosque View
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  • Stayed March 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank JackJ21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, 9 April 2013
Greetings from Fairmont Bab Al Bahr!

Thank you very much for sharing once again your great experience at our hotel. It is my pleasure to pass your compliments to our entire team especially to Nehal.

We are looking forward to welcoming you back in the near future.

Kindest regards,

Nils Axing
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reading
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 April 2013

Stayed for six nights to get away from the English weather. We have been to Dubai on numerous occasions and this was out first visit to Abu Dhabi. Staff were very friendly although sometimes the pool bar service was a little slow, but it was very busy.Rooms were a good size but if you are a non smoker make sure you stick to a non smoking room we were offered a smoking room which we could have gone into straight away but having checked the room there was a definite smoke smell and we said we preferred to wait for a non smoking room to be available which took a couple of hours. It wasn't a problem as there are changing rooms available and we could chill out on the beach whilst waiting. Dubai is still my favourite but I would definitely go back to this hotel again

Room Tip: If a non smoker stick to a non smoking room
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  • Stayed April 2013, travelled as a couple
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Helpful?
1 Thank Barney2Reading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 April 2013

A friend and myself spent a weeks holiday at the Fairmont Bab Al Bahr in March 2013 and had a great time. Don't bother booking transfers as its only about a 20-30 minute cab ride from the airport and it will only cost you about £7. One of the only things that are 'cheap' in Abu Dhabi are the taxis!

We had been advised to book a 'Fairmont View' room, one grade up from the most basic, and it was well worth it. We had a wonderful view of the mosque and the room was exactly as depicted on the hotels website. The beds were comfortable with proper duvets and plump pillows, the towels were thick and big, we had the his and her basins and a wet room, complete with shower and big bath. The room has coffee and tea making facilities and satellite TV. We also had complimentary bottles of water that were replenished every day.

We stayed on a bed and breakfast basis. Our regular routine was to sit outside on the patio whilst enjoying a variety of the foods on offer. Everything from fresh fruit, eggs prepared anyway that you want them through to a full English was available. Although understandingly pork bacon and sausages were replaced with other meat varieties.

From there we would wonder around the corner to the pool and beach area. Always greeted with a smile we were shown to sun loungers, where towels were arranged and umbrellas erected (if you wanted them). An ice bucket of chilled bottled water was supplied free of charge and this was regularly topped up throughout the duration of the day.

Taking advantage of the breakfast buffet we didn't often eat lunch but when we did, we found our salads lovely, but a little too expensive for us to have enjoyed on a daily basis.

In regards to evening dining we always took the opportunity to leave the hotel, although I am sure the restaurants on site were very good. Our favourite evening past time was to get a taxi to the 'Corniche' getting dropped off by the public beach and sit watching the sun go down whilst sipping on a fresh strawberry juice. We would then take a stroll down the Corniche stopping to eat at one of the cafe style restaurants and eventually arriving at the Marina Mall (where you can pick up the free hotel shuttle bus to get home). Again the taxi ride to the Corniche was only about £7.

Another good option for an enjoyable evening meal is taking a short stroll down the road to the Souk, where there are several restaurants to enjoy.

Apart from sunbathing we didn't do a great deal during our week away but we did visit the Mosque and partake in the free guided tour, which I would highly recommend. The tour guides are very well informed and it was a really interesting 60 minutes. On the other extreme we went to the Yas Waterworld water park which was great fun. Although being in our mid 30's there were plenty of 'adult appropriate' slides as well as a separate child orientated section of the park. The Emirates Palace 7 star hotel is also well worth a look.

All in all we had a very enjoyable and relaxing break. If you love sun and luxury and don't want a long flight time then I would highly recommend Abu Dhabi and the Fairmont hotel.

Room Tip: Ask for a Fairmont View room as a minimum the view makes the minimal extra charge well worth it.
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  • Stayed March 2013, travelled with friends
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Helpful?
3 Thank LRoutledge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doncaster
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 April 2013

Spent a week at this hotel in January. Fabulous. We were at the hotel over New Year and must say the celebrations were out of this world. Had a great week relaxing . Cannot fault it. All the restaurants were great-so much food. Hotel is in a great position. We just went to relax so didnt go out much but its close enough to everything if you want to.

Room Tip: We didnt take a room overlooking the beach and Grand mosque as many reviewers had advised and too be...
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  • Stayed January 2013, travelled with family
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Helpful?
Thank storeyno5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
117 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 6 April 2013

LOCATION: Only about 20 minutes or so from the airport which is very convenient but it is on the outskirts of the city so there really isn't much around. Not an issue if you want to spend most of your time relaxing by the pool but probably not the best place if you really want to see the city. To be fair, taxis aren't that expensive but it's still about a 20-30 minute drive to the Marina Mall for example.

CHECK-IN/RECEPTION: Shocking. When we arrived at about 9.30pm, there were only 2 staff working and we had to wait nearly 25 minutes which is completely unacceptable. Not only that but it was our anniversary and we had actually received an email from the hotel saying we were being upgraded to a mosque/creek view…. However, when we arrived they said that we couldn't have the room till the following day. Reluctantly, we agreed as we were told it would be available about midday. We turned up at the appointed hour but the room wasn't ready and we were told to come back at 2pm which we did… only to then be told it wouldn't be ready till 4pm. When we returned it still wasn't ready but by this stage, we were so unhappy that we spoke to the manager who got us into a room 10 minutes later. We wasted half the day sorting out our room and every time we returned to reception, we had to queue for long periods of time as it seemed there were a lot of unhappy guests complaining about the same thing. Frankly disgraceful for such a hotel considering a few more reception staff and cleaners would solve the problem.

ROOM: It was really spacious with a great view of the mosque. The bed was really comfortable, there were double basins in the bathroom and it was generally well appointed. The only let down was the fact that the tv wasn't very big and as it was a long way from the bed, you could barely see anything.

INTERNET: It's extortionately expensive (about US$28) but free for Fairmont members so make sure you sign up to the program beforehand and save yourself a small fortune!

RESTAURANTS: The breakfast buffet was pretty good although for some odd reason they had the omelet station in the same place they had people queuing for hot ready to eat items. The queue got really confused as some people were trying to order an omelet but others just wanted to get some ready made eggs etc. Not a big deal but just not very well thought through. However, what was really annoying was that we had to wait 20 minutes for tea and we were given the wrong tea 3 times. How hard can it be to put a teabag in a pot of boiling water?

We tried the Poolside restaurant on a couple of occasions instead of having a buffet breakfast but while the food was good, it really was extremely expensive. A mozzarella & tomato salad (half a ball of mozzarella with a few tomato slices and about 10 rocket leaves) was about US$30.

The set lunch in Frankies was much better value. About the same price for 2 courses so a much better option all round. Plus it was a nice calm setting away from the noise of the pool.

The evening buffet was great. Excellent food and a great selection of dishes from around the world. It really was worth the money.

POOL/BEACH: There were plenty of sun loungers on the beach but we wanted a lot of shade so we sat by the pool in the area that had palm trees and parasols. That would have been fine except for the fact that there weren't enough parasols generally so people were bringing over additional sun loungers from the beach and cramming them into any space they could find. Not only that but on a few occasions when we'd come back from the pool, staff had moved our loungers to make space for some of these extra beach loungers which meant that we were like sardines in a can and we were often moved into the sun. Again, a simple thing to fix by buying more parasols and even building more covered areas. The hotel was full but outside visitors meant that the pool area was just ridiculously busy all the time. It just wasn't relaxing and often, there were just way too many children running around screaming.

STAFF: They were really friendly and helpful… but it's clear there just weren't enough of them.

As I said, a really nice hotel and if they could just sort out the issues mentioned, it would be a great hotel.

Room Tip: The creek/mosque view rooms on the right hand side of reception are best.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunner7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, 8 April 2013
Thank you very much for taking the time to post your review. We are sorry to learn that your experience did not live up to your expectations this time. We do appreciate your feedback and have shared your comments with the relevant departments.


Kindest Regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 April 2013

Stayed here for 3 nights over xmas and was very impressed by the architecture and the setting on arrival.
The christmas brunch was the perfect antidote to a long year working in the chilly climbs of the UK. It was't cheap but the food was 1st class of every imaginable type, from turkey roast to sushi, to lobster to an outdoor barbie. The rooms had a great view of the amazing grand mosq, only spoiltin the evening by the condenation. Otherwise this place was perfect

Room Tip: face the Mosque
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  • Stayed December 2012, travelled as a couple
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Helpful?
2 Thank AL J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paisley, United Kingdom
Level Contributor
216 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 April 2013

Stayed here for 6 nights in a Fairmont Gold room. First visit to Abu Dhabi, having previously been to Dubai on a number of occassions. Hotel did not disappoint, the facitlites are first class and the staff are very friendly and attantive throughout the hotel. It is certainly worth paying the extra for the Gold level. The only down side to our visit was the pool area - very congested with families (probably doen to the time of year - Easter. At certain times of the day the pool became one large children's pool with anyone wishing to swim having to navigate through the bodies. Perhaps we have been fortunate in our Dubai visits to have enjoyed a seperate 'Gold' adults only swimming pool in the past. The food on the Gold level was superb although at times there appearded to be a shortage of seating for the number of guests (minor point).
Would definitely stay agin but perhaps chosse a less busy time of the year.

Room Tip: Punch up to Gold Level if you have the chance
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  • Stayed March 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobnRita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Bab Al Bahr

Property: Fairmont Bab Al Bahr
Address: | Khor Al Maqta, Abu Dhabi 114304, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 On the Beach Hotel in Abu Dhabi
#10 Business Hotel in Abu Dhabi
#11 Family Hotel in Abu Dhabi
#17 Romantic Hotel in Abu Dhabi
#22 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Bab Al Bahr 5*
Number of rooms: 369
Official Description (provided by the hotel):
Fairmont Bab Al Bahr boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi. With its striking, contemporary design, this beachfront hotel offers the highest level of comfort and elegance throughout its 369 rooms and suites. Guests can enjoy world class on-site amenities, including private sandy beaches, an Olympic-length swimming pool, covered children’s pool, separate ladies’ and mixed-use gyms, business services and state-of-the-art conference facilities. Add to this an awarding winning portfolio of eight dining options; all delivered with genuine Arabic hospitality - the result is certain to exceed every guest’s highest expectations. ... more   less 
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Also Known As:
Fairmont Bab Al Bahr Hotel Abu Dhabi

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