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“Calm luxury”

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Fairmont Bab Al Bahr
Ranked #19 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Sharjah
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Calm luxury”
Reviewed 24 June 2013

On entry, the hotel does not really give the expected luxury feel, but once in your room woow a different experience.
Service was most of the time late, but was always rewarded with complimentary make ups.
The pool although a bit small was really a nice treat especially the jacuzzi on the side.
And lastly food is really a treat with varieties to suit all tastes.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AAidy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, 25 June 2013
On behalf of the entire Fairmont Bab Al Bahr Team, we would like to thank you for staying with us and taking the time to post this review. Your feedback is greatly appreciated and we value all your comments.

We look forward to welcoming you in the near future.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,259 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (611)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ayr, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2013

We went there in march with another couple for my birthday. First thing when you enter the lobby is the smell, I have asked where I could get it to use in my home back in the uk....
If going apply for the gold upgrade: private gold member floor . Big and clean suites, had birthday cake plus some sweet treats upon arrival, exclusive gold member breakfast on same floor, including sandwiches, nibbles from 2 to 4pm with free drinks, then from 6.30 to 9pm dinner/canapés and free drinks, then from 11pm to 1am sweet buffet. So basically no need to buy food anywhere else .
Dedicated butler couldn't have been any more helpful , staff in general very good, not so much to do outside compare to Dubai but very relaxing and clean.
Try the Lebanese restaurant on sight, go for a Vietnamese meal at the shangri la, plus a drink or two.
Swimming pool bar excellent, been there many times during happy hour !
Will go there again for a relaxing stay.m

Room Tip: Golden floor facing the pool
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agggg02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 June 2013 via mobile

9 night holiday at the Fairmont which lived up to expectations. Main positives: 1) friendly and courteous staff, 2) complementary water around pool, 3) President's Club easy to sign up for and provides complementary wi-fi, 4) Good half-board with lunch and dinner buffet extensive and sushi bar excellent, 5) Bedrooms a good size with nice view to the Zayed Mosque. 6) Happy hour at pool bar between 4-6pm. Minor negatives: 1) Some attention to detail needed for certain parts of the communal areas, some a bit tatty in parts, 2) Hotel buses although provided FOC were infrequent and journey times lenghty, 3) Other hotels in Dubai have greater restaurant choice. In summary a good choice for guaranteed sunshine in pleasant surroundings.

Stayed June 2013, travelled as a couple
Helpful?
Thank Bec B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, 17 June 2013
Greetings from Fairmont Bab Al Bahr!

Thank you for staying with us and taking the time to post this review. We are delighted that we have lived up your expectations during your recent 9 nights stay with us. We value all your comments and I have shared your feedback with our entire team.

We are looking forward to welcoming you back soon.

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 June 2013

My husband and I have just returned home from another lovely weekend away at Fairmont Bab Al Bahr. This was our second stay there. We had booked a Club Room to benefit from the additional facilties and it was money well spent. From the moment we arrived the staff were helpful (in particular the Bultler Joyce) and very attentive ensuring we had everything we required. The main reception immediately escorted us to the 'Gold' reception on the 7th floor and we were promptly checked in. The afternoon tea, early evening snacks and happy hour were all excellent and far better than we have experienced elsewhere. Breakfast is also served in the club dining facilities which was a very relaxed affair compared to the very busy dining room serving the main hotel guest.
The swimming pool, whilst smaller than other hotels, was well attended but didn't feel too busy. We never ventured to the beach although it looked pleasant.
We ate at the Marco Pierre White Steak Restaurant and enjoyed the meal very much however did feel the service in the restaurant could have been more attentive, however the food was well presented and we both enjoyed our meal.
Whilst, I think, the hotel may cater more for business travellers it had everything we needed for a lovely weekend away and would not hesitate to return, again.

Room Tip: Club rooms on the 7th floor facing the beach
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nichola0209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley, United Kingdom
Level Contributor
180 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed 12 June 2013

Booked a few rooms in January for a conference, we had made a private booking as we got a better rate than the 'discounted' conference rate..However a couple of days before we set off they simply cancelled...That was before we pointed out we were part of the conference and hosted a main event...they were obviously trying to get rid of us in order to get a better rate..if not I would love to hear their explanation and reason for indifference.... this is not the way to treat any customer...
We booked into the RITZ and our stay was fantastic, we were eventually moved across to the Fairmont so lots of unpacking and packing and messing us about.. compared to the RITZ the Fairmont felt like a 4 star hotel with smaller rooms; this is a functional hotel geared up for conferences but not a place I would want to spend a holiday...
We used the Spa and it was like a hair dressing salon with a room and table out the back....probably the worst Spa we have ever seen...

Internet is a major issue for a conference, good news was it's free, but only when it worked !!!!The restaurant was excellent, which was about the only part our visit that was enjoyed..

Did I like Abu Dhabi..yes, would I go back for a holiday...yes... would I stay at the Fairmont...NO NO NO....

Room Tip: stay at the RITZ
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Les666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, 17 June 2013
Dear Les666,

Thank you for taking the time to post your feedback. We do appreciate your review and have shared your comments with the relevant departments. We are sorry to learn that your experience did not live up to your expectations this time. Would you please be able to get in touch with us directly by emailing babalbahr@fairmont.com so that we can welcome you back and ensure that your next stay with us is seamless?

Kindest regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 June 2013

We were there in high season and the hotel was very busy but they were trying to do their best to help the guests enjoy their time.

Check in was not so bad despite the large number of people checking in, it took us around 30 minutes to get into our rooms, but our room got swapped with our friend's room.
We were celebrating our anniversary but because of the room swap our friends got the anniversary complimentary cake and service...but that too was fine with us.

What really bothered us, was that a fire alarm sounded and people started running in all directions. The management was not up to standards when dealing with an emergency.

We also asked for a baby cot and the newspapers several times and didn't get any for 3 days.

Overall I'm happy with the amenities, the spacious room, the pool and the overall feel in the hotel, but I find they really need to work on their service specially in high seasons.

Room Tip: sea view rooms from 3rd floor and above (have a better view of the sea and Sheikh Zayed mosque)
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmardan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

Our welcome was very poor, and hotel staff were rude. My partner had sent an email days before we traveled which was never responded to.

The rooms were what you would expect from a 5 star hotel so that's good. Creek view is better than "city" view.

We were not advised of the cranes/construction which was visible from the creek sun loungers, and you could hear the back ground noise of the work on occasions. Not impressed. The creek wasn't that nice, and is very under staffed.

Food in the hotel is okay. Staff in the restaurant take ages to take your order and the attention to detail is not there. On one occasion a waiter moved my partner and i's belongings to another table whilst we were at the buffet getting dessert and did not tell us! We found another couple who "preferred" our table in our seats! Not happy that this is normal practice.

Concierge were excellent and gave really helpful advice.

Well worth visiting other hotels which are also 5 star and can also provide an excellent service for a similar price.

Room Tip: The lay out and contents of the rooms are the same for city view and creek, but the view at night is...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eli F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBabAlBahr, General Manager at Fairmont Bab Al Bahr, responded to this review, 12 June 2013
Dear Eli F,

Thank you very much for staying with us and taking the time to post this review. We are sorry to learn that your experience did not live up to your expectations this time. Your comments are greatly appreciated and I have shared them to our relevant departments. It was also a pleasure to pass on your compliments to our Concierge.

Our entire team is looking forward to welcoming you back at Fairmont Bab Al Bahr.

Kindest Regards,

Nils Axing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Bab Al Bahr

Property: Fairmont Bab Al Bahr
Address: Fairmont Bab al Bahr Rashid Bin Saeed Al Maktoum Rd, Abu Dhabi 114304, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Abu Dhabi
#11 Business Hotel in Abu Dhabi
#12 Family Hotel in Abu Dhabi
#18 Romantic Hotel in Abu Dhabi
#19 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Bab Al Bahr 5*
Number of rooms: 369
Official Description (provided by the hotel):
Fairmont Bab Al Bahr boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi. With its striking, contemporary design, this beachfront hotel offers the highest level of comfort and elegance throughout its 369 rooms and suites. Guests can enjoy world class on-site amenities, including private sandy beaches, an Olympic-length swimming pool, covered children’s pool, separate ladies’ and mixed-use gyms, business services and state-of-the-art conference facilities. Add to this an awarding winning portfolio of eight dining options; all delivered with genuine Arabic hospitality - the result is certain to exceed every guest’s highest expectations. ... more   less 
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Also Known As:
Fairmont Bab Al Bahr Hotel Abu Dhabi

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