Being a President Club member and a 4th time visitor in less than a month I am not impressed !
Well you pay over $400 dollars you expect the best. The lobby is grand and all and because of the club membership I get to have dedicated desk check-in. ONLY.
The lobby is a glam and grand but beyond that as you go to the room elevators it suddenly mutes in to ordinary feel.
Later the room had large windows with lovely creek views towards the mosque. But the design was un-functional: glass shelves (dangerous to kids), little storage space, no towel/ robe hangers, and most importantly the tv was very small and far from the bed that makes it hard to see and the remote doesn't work.
All that aside the service was not up to the standard. Having requested a cot before check-in we have arrived late at night and the cot is not in our room. We had to call again and it arrived an hour late.
The service staff from housekeeping and in-room dining would ring the bell impatiently three times in less than a 30 seconds which was totally impolite. Later they would forget the fruit 'platter' from the breakfast table and would come back with a 'tea cup saucer' that had three slices of melon and three berries !!
Also I have requested housekeeping to make up my room as I stayed in it all morning. They got 2 hours late from the time I have scheduled it.
All in all, this hotel is not worth the money. The Shangri-La next door is far more courteous and generous with outstanding service and value for money.
- Official Description (provided by the hotel):
- Fairmont Bab Al Bahr boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi. With its striking, contemporary design, this beachfront hotel offers the highest level of comfort and elegance throughout its 369 rooms and suites. Guests can enjoy world class on-site amenities, including private sandy beaches, an Olympic-length swimming pool, covered children’s pool, separate ladies’ and mixed-use gyms, business services and state-of-the-art conference facilities. Add to this an awarding winning portfolio of eight dining options; all delivered with genuine Arabic hospitality - the result is certain to exceed every guest’s highest expectations. ... more less
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- Also Known As:
- Fairmont Bab Al Bahr Hotel Abu Dhabi