We knew that Crown Plaza was not a five star hotel thus we didn't have too high expectations, but still got dissapointed at different occasions. After all, it is four stars!
The first room was dirty and somebody had smoked in it. I know this is not the fault of the hotel, but when you arrive with a baby you certainly don't want a room in this stage. It had only been half cleaned. Toilet was dirty, floor was dirty - it was just disgusting. The hotel decided to move us to Club Level, but didn't really see the difference. Yes, we were at the club level floor, but the room was the same and we were not allowed in the Club Level lounge. It took like for ever to move us and we had a very tired daughter in the end, who just needed to sleep. It kind of ruined our first day at the hotel!
This said, the room was fine, small, but fine. Bathroom nice as well, and we liked the big window :)
The pool was nice as well, but what's with the sun beds? It was impossible to get a sun bed. People went there early to put their towels and then they stayed away most of the day blocking several beds. Also the personnel, did not move dirty towels from the beds, blocking even further beds. This is just not okay. Our daughter enjoyed the baby pool, but not the ongoing water feature taking up half of the pool. This is maybe okay for the older children, but not all small children enjoy this!
We had dinner at Stills both nights and it was good, but expensive. We ended up paying 25 dhs for a glass of milk for our daughter. What a rip off! Can't recommend the mussels at Stills. They didn't taste of much!
The break fast buffet was excellent the first morning. The second morning, where it was no longer weekend it was terrible. All the nice things from the day before were no longer available, it was really really lousy. I tried ordering a decaf latte three times and got coffee in many funny ways! In the end I found out all the staff was new and they had no idea what decaf was. This happens, but it's not okay that all new staff work together at the same time! They so needed more education.
On our last day we usually like to stick around the pool area and enjoy it, but this time we decided to leave early. No sun beds any ways!
- Official Description (provided by the hotel):
- Fuse business with leisure at the Crowne Plaza Abu Dhabi Yas Island hotel, located in the UAE's electrifying sports and entertainment hub.Leave your car with our complimentary valet and enter the vibrant Lobby at Crowne Plaza Abu Dhabi Yas Island, with its deep blue, turquoise and gold design. Relax in the lavish spherical booths hanging from the high ceiling. A vista of verdant mangroves stretches out from our 24-hour Lobby lounge, or you can head to your room or Suite for a soothing rest in our luxury bedding.Crowne Plaza Abu Dhabi Yas Island is next to Yas Links golf course and minutes' walk to both Yas Marina Circuit, home of the Abu Dhabi Grand Prix, and Ferrari World Abu Dhabi theme park. You're 10 minutes' drive from Abu Dhabi International Airport, while our complimentary shuttle wings you to city-centre souks and shopping malls in 20 minutes.With 10 meeting rooms and a wealth of dining options, our hotel is primed for business and banquets. The Kids' Club will entertain the children while you energise in our Fitness Centre or squash court. Swim up to Sundowner bar for a cocktail in our pool as the sun sinks into the Gulf.Your Concierge can book tickets for Abu Dhabi National Exhibition Centre's year-round events calendar. Join us for gourmet dining during the Grand Prix and be sure to treat Crowne Plaza Abu Dhabi Yas Island as your second home. ... more less
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- Also Known As:
- Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island