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“Why only 4 Stars?”

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Crowne Plaza Abu Dhabi - Yas Island
Ranked #44 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 8 May 2012

The check-in was a little bit strange, staff couldn´t find the reservation, took them about 10 minutes, but then everything was fine. The room was great, very good bed, glass wall to the bathroom, nice amenities. The breakfast buffet was very good, a large variety for every taste. Taking a club room is really worth it, free alcoholic drinks and tasty snacksfrom 6-8pm, breakfast included as well as late check-out at 3pm. I will definetely come again! If you have business to do at the airport or want to be close to the F1-Racetrack or Ferrari World. this Hotel is perfect. Only 10 minutes from the airport, about 25-30 minutes, depending on traffic, to downtown Abu Dhabi.

  • Stayed: April 2012, travelled on business
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Thank freundlein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 10 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us especially our Club Lounge facilities and we hope that we can welcome you back again in the near future.

Kind regards,
Niamh Keohan

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1,107 - 1,113 of 1,512 reviews

Reviewed 7 May 2012

The hotel is located in central location on Yas Island. We were here for one night and playing golf at world class Yas Links which runs alongside the hotel. It was a wonderful stay in all regards. We had called in advance to arrange for early check in and were helped by Duty Manager, Valentina Fernandez. She was professional, knowledgeable, and eager to assist in coordinating our speedy check-in. Ms. Fernandez stream lined our check in while other front desk personnel seemed unsure, or maybe were new to the position. Our stay could not have been better with new and modern rooms full of comfort and luxury. Thank you Crown Plaza Yas Island and Ms. Fernandez for making our weekend a great success!

Room Tip: Be sure to enjoy a nice Sheesha in the garden in the evening. A lovely setting on the lawn beside th...
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  • Stayed: May 2012, travelled with friends
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Thank nmariani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 10 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your golfing weekend with us. Please be assured that we will pass your wonderful comments on to Valentine and the team here and we hope that we can welcome you back for an even better stay in the near future.

Kind regards,
Niamh Keohan

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Reviewed 6 May 2012

We had a flight schedule change so booked into the Crowne Plaza for 24h in Abu Dhabi. I've always stayed in the CP or Intercontinental group when I travel but this has to rank as one of the best I have had the pleasure of staying in. It's situated on Yas island which is an up and coming part of this city. The hotel is very tidy and staff at reception were fantastic from the word go. Especially Sami - a gentleman from Syria (I think). He booked us in with tremendous efficiency and a big smile. When we got to the room it wasn't ready yet so I went back down to relay this to him and suggested I'd have breakfast with the family. He apologised profusely and got right onto sorting the problem. Breakfast was great - talk about an expansive assortment of options. Staff couldn't have been more helpful - but at the same time never too intrusive. Interacted well with the kids and loads of smiles. Well done guys! When we came back to collect the room keys we had been upgraded because of the original error. Nice touch. We spent most of the day at the pool which was really nicely set out. Smaller pool for the little ones and bigger pool with plenty of loungers for the older members of the family. Lunch and dinner were equally enjoyable. Nice food menus again and staff impeccable. We checked out at just before midnight. Concierge remembered to have the chauffeur on time such that check in at the airport was a breeze. What a pleasure. Fantastic end to the holiday away. I would recommend the Holiday Inn Crowne Plaza Yas Island to anyone and everyone if they're in Abu Dhabi. This is hospitality and service at it's best. Keep up the great work!

Room Tip: Book a room with a balcony and a view of the sea. It's worth the extra $.
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  • Stayed: April 2012, travelled with family
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1  Thank cbwinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your short stay with us and that you are a loyal guest of InterContinental Hotels Group. Please be assured that your great comments will be passed on to the team here and we hope that you and your family will return to Yas Island Abu Dhabi for another stay with us in the near future.

Kind regards,
Niamh Keohan

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Reviewed 4 May 2012

This hotel is located on Yas Island - a new piece of land where besides the 7 hotels, the F1 circuit and the Ferrari World - there really isn't anything else (yet). If you are looking for a lot to do and culture - then is Yas island not for you. If you are looking for a nice place for nothing but R&R in sun and warmth for a few days - then it is perfect!!

The hotel is relatively new and looks nice -taking into consideration buildings built in this part of the world are done by workers from low cost countries. Unless you are a building expert or perfectionist, you will not notice little things like crooked tiles, walls, although I must admit it was hard not to notice the crooked toilet!! Also - the shower in the bath is in my opinion not the best construction and can be even dangerous to climb out of with wet feet - one of the people I met had already slipped and fell...

In any event - any imperfection in the building was far outweighed by the perfect service provided by every person we had the pleasure to deal with - from the very helpful front desk, the people at the pool, room service, restaurants etc. Everywhere help with a smile. It was a pleasure to give a tip - not an obligation.

All in all - a very enjoyable place to stay!!

  • Stayed: May 2012, travelled on business
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1  Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review, we are delighted to hear that you enjoyed your stay with us. Please be assured that your great comments on the service we provide to our guests will be shared with the team here and and we hope that we can welcome you back again in the near future.

Kind regards,
Niamh Keohan

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Reviewed 2 May 2012

Have stayed twice now, once a room with a balcony and view across the pool and more recently the front rooms with views of the racecourse and ferrari world. Very quiet well appointed and clean. Love the bathrooms and the nice deep bath. The sleep pack is a wonderful touch and truly helps with jet lag.

Staff are courteous.

Breakfast variety is great.

  • Stayed: May 2012, travelled on business
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Thank StarliteAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us and we hope that we can welcome you back again for your third stay in the near future

Kind regards,
Niamh Keohan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2012

Overall service was great. What I love the most is the little things they provide like scents for better sleep. Room is spacious and clean. I think it's the cheapest hotel we could find in Yas Island too.

Location wise: there's nothing much around the island to go to anyway except for the Ferrari World. so we didn't think the location should be an issue. You can always get a cab if you wanna go around Yas.

  • Stayed: January 2012, travelled with friends
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Thank Mustlovetravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us especially our sleep amenities and we hope that we can welcome you back to our hotel in the near future.

Kind regards,
Niamh Keohan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2012

I recently spent 4 nights at the Crowne Plaza. The room was excellent despite not having a balcony, very light and clean, and a hotel that does not charge for an internet connection invariably makes a positive impression on me. The TV was okay and I appreciated the small hifi with iPod dock which I used a lot. Best of all had to be the mattress, it was firm but not as hard as the majority of other hotels that I stay in and I slept very well. The buffet restaurant was very good and although one of the local sparrows left a small deposit on my shirt when I was breakfasting on the outside balcony, this did not detract from my enjoyment of the facilities!
The business facilities were good and the staff courteous and attentive.
The pool was nice but fairly small would have been inadequate for teenagers or other active people.

  • Stayed: April 2012, travelled on business
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Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us especially our complimentary internet access and comfortable beds and we hope that we can welcome you back for an even better stay (with no local sparrows flying low!) in the near future.

Kind regards,
Niamh Keohan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Abu Dhabi - Yas Island

Address: Yas Island Yas Leisure Dr, Abu Dhabi 41880, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Abu Dhabi
#28 Spa Hotel in Abu Dhabi
#35 Family Hotel in Abu Dhabi
#35 Romantic Hotel in Abu Dhabi
#41 Luxury Hotel in Abu Dhabi
Price Range: £69 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Abu Dhabi - Yas Island 4*
Number of rooms: 428
Official Description (provided by the hotel):
Fuse business with leisure at the Crowne Plaza Abu Dhabi Yas Island hotel, located in the UAE's electrifying sports and entertainment hub.Leave your car with our complimentary valet and enter the vibrant Lobby at Crowne Plaza Abu Dhabi Yas Island, with its deep blue, turquoise and gold design. Relax in the lavish spherical booths hanging from the high ceiling. A vista of verdant mangroves stretches out from our 24-hour Lobby lounge, or you can head to your room or Suite for a soothing rest in our luxury bedding.Crowne Plaza Abu Dhabi Yas Island is next to Yas Links golf course and minutes' walk to both Yas Marina Circuit, home of the Abu Dhabi Grand Prix, and Ferrari World Abu Dhabi theme park. You're 10 minutes' drive from Abu Dhabi International Airport, while our complimentary shuttle wings you to city-centre souks and shopping malls in 20 minutes.With 10 meeting rooms and a wealth of dining options, our hotel is primed for business and banquets. The Kids' Club will entertain the children while you energise in our Fitness Centre or squash court. Swim up to Sundowner bar for a cocktail in our pool as the sun sinks into the Gulf.Your Concierge can book tickets for Abu Dhabi National Exhibition Centre's year-round events calendar. Join us for gourmet dining during the Grand Prix and be sure to treat Crowne Plaza Abu Dhabi Yas Island as your second home. ... more   less 
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Also Known As:
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island

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