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Crowne Plaza Abu Dhabi - Yas Island
Ranked #46 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 12 November 2012

I stayed first time in this hotel .
bad points:
1. Food is not very good, downstairs restaurant food is canteen food
2. Club lounge served very poor quality food and very dull. No character and style. Reminds me a factory canteen
3. I am a platinum member and had to pay for upgrade in Club which is not right at all everywhere in the group uprgade is free
4. The bathroom facilities left me with broken nails to try to flush as it is very hard to use , sounds funny but true

Good pints:
1. clean rooms
2. Bed is super comfortable
3. Internet connection is super
4. fantastic view if you are facing the lake and golf course
5. Lovely balcony
6. Rooms are average size however are very comfortable
7. lighting and aircon are perfect
8. Very quiet rooms , in fact very very as I stayed next to elevator and could not hear the noise
9. Bar downstairs is good nice atmosphere
10. The lounge was very good, in my opinion staff is very good in the lounge and the hotel, but reception need a bit of training
The reason why I put only 3 points as the food and generosity are very important to me if you are facing a customer with Platinum membership. club lounge is important to me but I did not feel comfortable, however the stuff are super!

Stayed: November 2012, travelled on business
Thank Ptichka67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 19 November 2012

Dear Guest,

Thank you very much for taking the time to write your review. We value each and every one of our guests comments as we continuously strive to exceed our guests expectations. Please be assured that your comments have been taken on board and will be shared with the team here and we hope that we can welcome you back to our hotel in the near future.

Best regards,
Niamh Keohan

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1,079 - 1,085 of 1,543 reviews

Reviewed 12 November 2012

Nice hotel a bit pricey for what we got. Food was good but not cheap. The woman on reception was not helpful or friendly and a bit dim. Although a lovely girl was in the reception in the morning who was friendly and extremely helpful. DOver all ok experience but not worth the money.

  • Stayed: September 2012, travelled with family
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Thank Lindamartinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 19 November 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. Please be assured that your comments will be taken on board and we hope that we can welcome you back to the hotel in the near future.

Best regards,
Niamh Keohan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2012

Managed to get a booking even though there was a massive conference on in Abu Dhabi. Glad I did, because it was a real surprise. A little funkier than your average Crowne Plaza with a gold and purple reception.
Staff were friendly and helpful and facilities were superb. A little inconveneient if you want to go shopping in the City Centre, but there are shuttle buses available.

Room Tip: Try and get a Club Room with balcony
See more room tips
  • Stayed: November 2012, travelled on business
    • Value
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Thank NapierAssociates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 12 November 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed our stay with us and the facilities we have and we look forward to welcoming you back to our hotel in the near future.

Best regards,
Niamh Keohan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2012

I regularly stay at the crowne plaza hotel Yas Island, either for business or even with the family.

Love the ambience, the staff and the well throughout room design.

The rooms are well lit, comfortable and functional. The buffet is good and varied.

The only negative points, but it is minor, are the limited amenities in the club lounge. No computers, printers or any business facility; limited operating hours for the snacks; variety of news papers.

However, even with this small sour note, I keep going back, and the kids love it too ( close to Ferrari World) and a nice pool.

  • Stayed: June 2012, travelled on business
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Thank mayhemQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 4 November 2012

Dear Guest,

Thank you very much for taking the time to write your valued review and thank you for your useful feedback on our Club Lounge. We are delighted to hear that you and your family stay with us regularly and enjoy the ambience and facilities at our hotel and we hope that we can continue to welcome you all back many more times in the near future.

Best regards,
Niamh Keohan

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Reviewed 29 October 2012

We stayed at this hotel for the day when our connecting flight was delayed. We were quickly checked in and shown our room. It was a unique design with a large glass window in the bathroom so you can sit on the bed and see straight into the bathroom (blind provided for privacy if needed). The bed was big and very comfy with clean fresh sheets.

At one point our air conditioning broke and the staff quickly fixed it. A lot of the views are over the golf course, other hotels and buildings sites. The location is great for anything on Yas Island but you are far away from everything and a good 30min drive into the city.

We had food at the buffet restaurant which overall was good quality and a good selection to please all nationalities. We had surf and turf in the evening which saw a huge selection of steak and fish freshly cooked in front of you.

Overall superb customer service and lovely atmosphere.

Room Tip: We were on 7th floor which gave good views but need to be on a pool facing room for a balcony.
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  • Stayed: October 2012, travelled as a couple
    • Value
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Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 30 October 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your flight layover in our hotel and that you had the opportunity to try our popular Surf 'n' Turf night and we hope that we can welcome you back again in the near future.

Best regards,
Niamh Keohan

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Reviewed 28 October 2012

We stayed at the Crowne Plaza Yas Island in June just for one night. It was really convenient for the Madonna concert at the nearby Du Arena, and the hotel was packed with guests there for the concert.

It’s modern and clean. Valet parking was efficient. Check in was pretty easy and quick. We took the club upgrade (at a price) giving access to the club lounge, so we had our meals there, and it was fine.

The main pool had a bar, and there was a kids’ pool too. Lots of sunloungers though it did get very busy. Service at the pool bar suffered a bit when it got busy.

The room was functional nothing more. The toilet flush stuck on first use, but they sent someone up to fix it eventually.

Nothing special – just a functional Crowne Plaza.

Room Tip: Get a room at the back overlooking the pool and the golf course.
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
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Thank benmychree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 30 October 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are glad to hear that you enjoyed your stay with us and we hope you enjoyed the Madonna concert. We are looking forward to welcoming you back to our hotel in the near future.

Best regards,
Niamh Keohan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2012

very good hotel with very nice staff , where ever your there you find a sweet smile , really its a quiet location for good relaxation . i advice all people who need relaxation to visit crowne plaza at yas island ABU DHABI .

  • Stayed: October 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Thank heshamu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiamhK, Director of PR and Marketing at Crowne Plaza Abu Dhabi - Yas Island, responded to this reviewResponded 30 October 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your relaxing stay with us and we hope that we can welcome you back again in the near future.

Best regards,
Niamh Keohan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Abu Dhabi - Yas Island

Address: Yas Island Yas Leisure Dr, Abu Dhabi 41880, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Abu Dhabi
#29 Spa Hotel in Abu Dhabi
#35 Family Hotel in Abu Dhabi
#35 Romantic Hotel in Abu Dhabi
#42 Luxury Hotel in Abu Dhabi
Price Range: £66 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Abu Dhabi - Yas Island 4*
Number of rooms: 428
Official Description (provided by the hotel):
Fuse business with leisure at the Crowne Plaza Abu Dhabi Yas Island hotel, located in the UAE's electrifying sports and entertainment hub.Leave your car with our complimentary valet and enter the vibrant Lobby at Crowne Plaza Abu Dhabi Yas Island, with its deep blue, turquoise and gold design. Relax in the lavish spherical booths hanging from the high ceiling. A vista of verdant mangroves stretches out from our 24-hour Lobby lounge, or you can head to your room or Suite for a soothing rest in our luxury bedding.Crowne Plaza Abu Dhabi Yas Island is next to Yas Links golf course and minutes' walk to both Yas Marina Circuit, home of the Abu Dhabi Grand Prix, and Ferrari World Abu Dhabi theme park. You're 10 minutes' drive from Abu Dhabi International Airport, while our complimentary shuttle wings you to city-centre souks and shopping malls in 20 minutes.With 10 meeting rooms and a wealth of dining options, our hotel is primed for business and banquets. The Kids' Club will entertain the children while you energise in our Fitness Centre or squash court. Swim up to Sundowner bar for a cocktail in our pool as the sun sinks into the Gulf.Your Concierge can book tickets for Abu Dhabi National Exhibition Centre's year-round events calendar. Join us for gourmet dining during the Grand Prix and be sure to treat Crowne Plaza Abu Dhabi Yas Island as your second home. ... more   less 
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Also Known As:
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island

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