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“Nice hotel in Yas Island area.”

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Crowne Plaza Abu Dhabi - Yas Island
Ranked #43 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 14 September 2013

Response To E-mails/Phone Queries Before Arrival:
Did not ask any.

Location:
Next to Yas Marina circuit on Yas Island.

Getting to Hotel from Airport:
Etihad Chauffeur took less than 15 minutes.

Two stays separated by one day.

Check-In:
Seated check-in desk for elites.
First stay:
Recognized as platinum and told I had an upgraded room with a view.
When I got to room 550 I saw the view was half obstructed by wall next to room. Asked for room change. After waiting 30 minutes reception switched me to room 546 just around corner with better open view. No explanation for why it took 30 minutes to do this.
Second stay:
Initially allocated room did not have a good view so asked for room with better view. With some assistance from manager was allocated a room with a better view.

Room:
546 first stay. 733 second stay.
Non-smoking.
Smelled very clean.
Large room. 733 seemed longer and more spacious.
546 near elevators. 733 at far end of floor.
Modern furnishings.

Internet In Room:
Wireless.
Free access to internet.

Safe:
Yes.

Room Service:
Food was delivered on time as promised. Penne pasta, soup were hot and flavourful.
The first night the glass for drinks was dirty and drink poured into the glass was wasted. After I complained, the manager called to apologize and offered to set things right.

Elevators:
Fast.

Desk:
Curved desk.
Desk lamp.
Power sockets (UK style) at desk height.

Desk Chair:
Very low. Had to put a pillow on the chair to raise the height.

Iron:
Yes. But would barely get lightly warm. Had to complain to get a replacement that worked.

Trouser Press:
No.

Robe:
Yes.

Slippers:
Yes. But for two left feet in 546 but for left and right feet in 733.

Umbrella:
No (not needed).

Tea and Coffee in room:
Complimentary coffee.

Complimentary Drinking Water:
Yes. Extra bottles provided when requested.

Fridge:
No. Minibar too full to use as fridge.

Turn Down Service:
Yes. Person who provided this service went out of way to make sure I had everything I needed.

Room Lighting:
Good.
Floor lamp.
Bedside lamps.

Closet, Drawer and Cabinet Space:
Several smallish drawers.
Large hanging closet.

Phones:
Phone on desk.
Phone bedside.

Couch:
Side chairs.

TV:
Medium-sized LCD on wall.
TV Channels include CNN, BBC and several cable movie channels.

Windows:
Window/Sliding glass doors along outer wall.
Curtains very effective at blocking sunlight.

Balcony:
Large balcony with chairs overlooking pool.

View from Room:
Open view to water and golf course with. 533 view is more open, 733 looks more towards other hotel rooms.

Bathroom:
Medium sized.
Combined shower and large bathtub (shower control on opposite side from shower).
Bidet.
Glass wall between bathroom and room.
Magnifying mirror. Lighted in 733.
Good lighting.
Basic amenities. Premium amenities in 733.
Water pressure strong.
Hot water always available but took a few minutes to arrive in 733.
No heated mirror.
Shaver outlet.
Bathroom floor not heated.
TV speaker in 733.

Morning Newspaper at Door:
Yes.

Gym:
Yes – did not use.
Walking/running path for several miles with very few intersections near the hotel area.

Pool:
Nice pool area.
25m lap section good for laps when not crowded.
Cool water temperature good for swimming.

Steam Room:
Didn’t see.

Sauna:
Didn’t see.

Noise Level in Room:
Occasional light airplane noise in 733.
Air conditioner hum depending on fan speed.

Bed:
King size bed.
Firm mattress.
Bedside lamps.
Very comfortable.
Very clean.

Room Cleanliness:
Except for one day room was cleaned thoroughly, even removed unread newspaper left on top of luggage. Had to remind to clean room one day when it wasn’t cleaned by the afternoon.

Air Conditioning/Heating:
Very effective air conditioning.

Alarm Clock and Wakeup:
Alarm clock.
Wake up calls always on time.

Laundry Service:
Delivered on time mostly except had remind to deliver one time.

Microwave Oven:
No.

Breakfast:
Large buffet included in room rate.

Restaurant:
Did not use for other than breakfast buffet.

Parking:
Did not use.

Staff:
Very polite.
Cheerfully responded to every request.

Check Out:
Fast and efficient checkout by Irene.

Room Tip: Views differ greatly and some rooms have very open view towards the water.
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ymff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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932 - 938 of 1,590 reviews

Reviewed 14 September 2013 via mobile

The best hotel on the yas island, very good value and near all the yas island attractions; Ferrari world, yas waterworld, etc..
Good food at the lebanese restaurant and good location, Shisha is also available.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank GAbouS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

the hotel overall is a good option around yas island. the lobby is small but the attachment to pool is good. the interior of the property is amazing. the rooms are very comfortable. the restaurants are also good and in addition the hotel have a great bar which is also called dubai longest bar due to its immensely long bar counter. the bad point about the property is that it don't have any club for which you have to go to yas viceroy. the ferrari world and water world are very near to hotel and the hotel offer free shuttle to water world,ferrari world and abu dhabi but the last shuttle is in the evening which is not a good time since its a bit early for the holiday.

  • Stayed: August 2013, travelled with friends
    • Value
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Thank Umair L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

We are about to clock up a month (husband entering second month) at the Crowne Plaza. Highly recommend this hotel especially for frequent visitors or extended stays whilst relocating.
We are staying with a number of work colleagues in the same boat. Nobody wants to leave!
The hotel offers great food, service, rooms are nice/tasteful, beds are sooo comfortable with feather donnas and crisp sheets.
We have been in a suite for almost 2 months as we settle into AD permanently. The hotel rates above and beyond for the following:
Only downside with the suite is there is a kitchenette (sink no cooking) but no utensils. No major problem as one of the ladies at reception said it was no problem to provide some cutlery and crockery from room service. Haven't needed it though.
The hotel offers a generous deal for long term (I.e. weeks) stays. What's particularly impressive is they don't hit you up for extra costs such as car parking, kids club etc. They keep it simple, and therefore keep my business.
All staff are friendly, helpful and personable. The place feels like a home away from home. Management are ever present and managers are often spotted helping out in the pool bar, chatting with customers at breakfast etc. Liz from the US is exceptional adding to the welcoming feel of the place.
The surrounding environs are lovely, and the cluster of hotels nearby allows you to try out nearby restaurants if you are here long enough to feel like a change. The beer garden/Sills is a lovely place to sit outside and watch the sunset. The food quality in Crowne and surrounding hotels is excellent. Fresh, quality ingredients always. Flavours and menus spot on ESP Felinis next door.
Would highly recommend this hotel (spent a life time in many) to holiday makers, and in particular anyone frequently visiting or looking for short term stays..

  • Stayed: September 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013 via mobile

We stayed in Crown yas island for two nights and it is a nice hotel probably good value for 4 stars as the rooms are nice and fresh, view from balcony is amazing, access to the nearby beach add more value to the vacation. Very convenient for those who are going to visit both Ferrari world and Yas Water world.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Traveler M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

The Yas Crowne Plaza is my favorite business hotel in Abu Dhabi, at a great location, great sevice and food.
Rooms are very comfortable, pillows great and top cleanliness.
Small advice, avoid the pool on the week end as too many people come for the day.

Room Tip: Book the rooms with sea view and balcony. Great balcony to relax.
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Toomuchtravel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

We spent last weekend there, with a group of friends. We had taken a package with access to Yas Waterworld, and it was worth it. The rooms are spacious and we managed to fit in two additional extra beds for the children. Pool was OK, service is good, but I feel that for such a large hotel the area was a bit small and a bit crowded. We had dinner at the Lebanese restaurant which was excellent. Entertainment was a bit loud, the food and service were great. Breakfast buffet had a large variety of items, anything you could think of was there. Recommended for a family getaway.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Abu Dhabi - Yas Island

Address: Yas Island Yas Leisure Dr, Abu Dhabi 41880, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Abu Dhabi
#25 Spa Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#35 Romantic Hotel in Abu Dhabi
#40 Luxury Hotel in Abu Dhabi
Price Range: £69 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Abu Dhabi - Yas Island 4*
Number of rooms: 428
Official Description (provided by the hotel):
Fuse business with leisure at the Crowne Plaza Abu Dhabi Yas Island hotel, located in the UAE's electrifying sports and entertainment hub.Leave your car with our complimentary valet and enter the vibrant Lobby at Crowne Plaza Abu Dhabi Yas Island, with its deep blue, turquoise and gold design. Relax in the lavish spherical booths hanging from the high ceiling. A vista of verdant mangroves stretches out from our 24-hour Lobby lounge, or you can head to your room or Suite for a soothing rest in our luxury bedding.Crowne Plaza Abu Dhabi Yas Island is next to Yas Links golf course and minutes' walk to both Yas Marina Circuit, home of the Abu Dhabi Grand Prix, and Ferrari World Abu Dhabi theme park. You're 10 minutes' drive from Abu Dhabi International Airport, while our complimentary shuttle wings you to city-centre souks and shopping malls in 20 minutes.With 10 meeting rooms and a wealth of dining options, our hotel is primed for business and banquets. The Kids' Club will entertain the children while you energise in our Fitness Centre or squash court. Swim up to Sundowner bar for a cocktail in our pool as the sun sinks into the Gulf.Your Concierge can book tickets for Abu Dhabi National Exhibition Centre's year-round events calendar. Join us for gourmet dining during the Grand Prix and be sure to treat Crowne Plaza Abu Dhabi Yas Island as your second home. ... more   less 
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Also Known As:
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island

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