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“Valet parking”

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Grand Millennium Al Wahda
Ranked #56 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 30 August 2014

Everything was fine, but the valet parking was taking long time than average. There is not much activities for kids, the main development could happen is to have direct connection hall to Wahda mall. This really will be great advantage for many families come again to this hotel

Room Tip: All good room
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank Nkalnuaimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear Nkalnuaimi,

It is a pleasure to have you stayed in Grand Millennium Al Wahda Hotel and thank you for your feedback.

We will certainly review your comments and rest be assured that it is our continuous endeavor to improve our services while benchmarking our own performance.

Sincerely,

Atef Elias
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,174 - 1,180 of 1,785 reviews

Reviewed 26 August 2014

I was in Abu Dhabi for work and the Grand Millennium was an ideal place to stay in the center of everything. The food of the room service was just divine (Toshi sushi was great) and I loved the Zayna Spa on the third floor. One of the best things was also that it was so easy to get a taxi. Staff was very friendly and extremely helpful.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear Kim D,

Thank you for your review. The team and I were delighted to read that you enjoyed your stay with us and that our staff made sure your every need was well looked after.

We look forward to being of service to you again soon.

Yours sincerely,


Atef Elias
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014

Stayed in this hotel with my family. The hotel interiors are quite good and modern gadgets were available. Even though the location is very near to the mall, the missing interconnection between the mall and hotel is a dampener.
The services provided by the staff were excellent. Nothing much for kids in the hotel other than the room entertainment.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SkumarMY2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear SkumarMY2014,

Greetings and thank you for your positive feedback.

I am pleased to read that your overall stay was excellent and All the little gestures and details you mention about our facilities is most appreciated.

I look forward to your return.

Sincerely yours,


Atef Elias
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014

Not worth for the money you pay. Better to search for some other hotel in Abu Dhabi since plenty of good hotels are available in a city like Abu Dhabi. Horrible customer service. Poor wi-fi coverage but when paid it becomes good. Lazy attitude of front desk staff will make you to run around for getting into your room.

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
4  Thank MBS822508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear MBS822508,

Thank you for your sparing time to share your feedback with us.

We want you to know that we value your comments and will take whatever steps are necessary to ensure that incidences such as this do not happen again in the future.

Once again thank you and best regards,


Atef Elias
General Manager

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Reviewed 23 August 2014 via mobile

Photos of room shiwn in the wib site doesn't match with reality I.e deluxe shown as club .and apartemnent shown as deluxe this is realy confusing customers when selection.
Rooms were not cleaned well before check in . Additional bed for kid and water are chargeable

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank nasser959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear Nasser959,

It is a pleasure to have you stayed in Grand Millennium Al Wahda Hotel in Abu Dhabi.

Thank you for your feedback. We will certainly review your comments to see the area of improvement as necessary.

Thank you for sharing the experience.


Atef Elias
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

We were on business trip when we visited this hotel. Good hotel with good location and good service. I was very happy that chose this hotel to stay. We stayed for 30 days. And we didn't got a chance to complain. Everything was beautiful. Breakfast was also good.

Down to the hotel there is a big mall and in basement lulu market.
Then on the right side is the bus station. SO easy access for the bus to all the places even for Dubai and Al Ain.

Happy Stay in this hotel. We stayed in May 2014.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Ruby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear Ruby S,

I am pleased to read that your overall stay was good.

Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests.

Thank you and hope to see you again on your next visit in Abu Dhabi.

Kind regards,

Atef Elias
General Manager

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Reviewed 20 August 2014 via mobile

Visited with family for our moving in AD. We had a 2 bedrooms. Not worth the 5 stars. We requested several times to clean the room as the housekeepers did not fully did the job. The only good point is the location (just downtown), the big Mall near and the two restaurants (Toshi and Portobello).

Stayed: August 2014
1  Thank doclamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAW_2012, General Manager at Grand Millennium Al Wahda, responded to this reviewResponded 23 September 2014

Dear doclamp,

We have received your feedback and thank you for taking the time to share with us your experience at the hotel.

We want you to know that we value your comments and will take whatever steps are necessary to ensure that incidences such as this do not happen again in the future.

Yours sincerely,

Atef Elias
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Millennium Al Wahda

Address: Hazza Bin Zayed Street | Al Wahda Complex, Abu Dhabi 107080, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Spa Hotel in Abu Dhabi
#33 Romantic Hotel in Abu Dhabi
#37 Family Hotel in Abu Dhabi
#40 Business Hotel in Abu Dhabi
#50 Luxury Hotel in Abu Dhabi
Price Range: £73 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Al Wahda 5*
Number of rooms: 844
Official Description (provided by the hotel):
This elegant five-star hotel with direct access to the mall opened in October 2010. Its spacious 585 hotel rooms and 265 residences have all been designed in a luxurious contemporary style, offering unrivaled comfort and high-tech connectivity, with features such as multi-line telephones with data ports, wireless internet connection, 37-inch LCD televisions, Bose sound systems, and heated towel racks. The hotel also boasts the largest health club in the city with a 2,700 sqm spa, rooftop swimming pool and a supersized gym equipped with top-of-the-line Technogym aerobic and weight training machines. Multiple dining venues beckon with authentic and wide-ranging international cuisine. ... more   less 
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Also Known As:
Grand Millennium Al Wahda Hotel Abu Dhabi

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