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“Nice hotel - staff needs training”

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Grand Millennium Al Wahda
Ranked #52 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Oslo, Norway
Level Contributor
64 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Nice hotel - staff needs training”
Reviewed 15 February 2011

Hotel is brand new and huge. Rooms are nice, same with the common areas. Staff is eager to please and quite service minded, but need experience and training. They don't always know too much about Abu Dhabi, the hotel itself, or what they're selling. Also a few glitches in the system, like turndown service etc. was only for one even though the booking was for two and we reminded them several times. They also forgot our complimentary fruit basket etc. Rooms are different in layout and size, make sure you get one with panoramic windows.

Stayed January 2011, travelled as a couple
Helpful?
1 Thank Dusin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
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  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
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English first
Manchester, United Kingdom
Level Contributor
186 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 12 February 2011

A super hotel, quite five-star, very professional staff, warm smiles, large and well equipped rooms with free internet (all hotels should offer this, it costs them next to nothing and many of them charge extortionate rates to use internet in rooms). So the Grand Millennium ticks all of the boxes. Rates can be high, but choose when you go.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snookoafc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cluj-Napoca, Romania
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 November 2010

My husband and I were the first customers in the hotel, on the occasion of its soft opening. We received a royal welcome, with a bouquet of flowers from the general manager, fresh fruit basket and personal services.
The location is excellent - next to Al Wahda shopping mall. No problems finding a taxi or getting around town. Lots of small shops nearby.
Quality, comfort and service were at the usual 5-star standards. There were a few glitches as expected in a soft opening, but all were resolved.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kpaxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Millennium Al Wahda

Property: Grand Millennium Al Wahda
Address: Hazza Bin Zayed Street | Al Wahda Complex, Abu Dhabi 107080, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Abu Dhabi
#33 Romantic Hotel in Abu Dhabi
#37 Family Hotel in Abu Dhabi
#40 Business Hotel in Abu Dhabi
#47 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grand Millennium Al Wahda 5*
Number of rooms: 844
Official Description (provided by the hotel):
This elegant five-star hotel with direct access to the mall opened in October 2010. Its spacious 585 hotel rooms and 265 residences have all been designed in a luxurious contemporary style, offering unrivaled comfort and high-tech connectivity, with features such as multi-line telephones with data ports, wireless internet connection, 37-inch LCD televisions, Bose sound systems, and heated towel racks. The hotel also boasts the largest health club in the city with a 2,700 sqm spa, rooftop swimming pool and a supersized gym equipped with top-of-the-line Technogym aerobic and weight training machines. Multiple dining venues beckon with authentic and wide-ranging international cuisine. ... more   less 
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Also Known As:
Grand Millennium Al Wahda Hotel Abu Dhabi

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