Three visits and three strikes...and you're OUT! The lazy service at Jones in Dubai is its biggest failing. I can't imagine how they are recruiting their waiters. The communication skills are simply not good enough. Too many blank stares. Too many wrong orders. After such an investment in the building and the stock they've scrimped on the most important thing - Good staff. There has been a manager in attendance during my visits but she seems to be chinwagging with diners rather than doing her job. She seems to be wearing blinkers to the disaster going on around her - or maybe she doesn't know how a good restaurant should operate. I took a moment to observe other tables and there were a lot of frustrated people trying to beckon the waiters who were camped in their stainless steel fortress in the middle of the store, avoiding work. A couple of other grumbles - on one visit I had the fish and chips - I didn't ask for a kiddy portion but that is what I got. The piece of fish was about the size of a fish finger - miserable. And it was the most tasteless piece of fish I'd ever eaten - it actually absorbed flavour from my mouth - a sensory inversion. And try to ask for a glass of tap water and you have to buy a bottle ....from Norway - heaven knows the carbon footprint on that thing - ever heard of sustainability Mr Jones?
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