We stayed at this apartment for two nights in November, 2013 at a higher price then their normal tariff due to some exhibition happening in Abu Dhabi. We also chose this apartment because of it location and it is easy move around from here (Tourist Club Area).
WHAT I DID NOT LIKE ABOUT THE HOTEL- Based on my personal experience and opinion.
-Unaccommodating Hotel : We arrived earlier than our scheduled Checkin time because of our flight timing feeling really tired and just wanting to sleep but we were told that we could only check in after 2pm so we had to hover around the hotel for more than 4hr waiting till 2pm .. I am pretty sure that we could have been handled in a better manner and maybe given a makeshift room for some time till our room is ready : (Again this is my opinion). Even during checkout we requested for a late checkout by an hour which is quite normal but even this request was refused and we were asked to leave exactly at 12:00pm .
-Internet Connection- Chargeable: The internet connection is available only for a day and not for an hour or a few hours and it work only in a specific area in the room. It only worked in our living room and not in our bedrooms.
-Bedroom Don't have televisions only in the living room area . Which we were told is similar with all the rooms in the apartment hotel. Even some of the TV channels don't have proper reception and generally have some problem or the other
WHAT I LIKE ABOUT THE HOTEL:
-Location Location Location: Great location situated in tourist club area 5 minutes walking distance from the Abu Dhabi Mall.Easy to move around Abu Dhabi from this location
-We were given a upgrade to a two bedroom apartment though we did not need the second room but having a second bathroom was really good.
- Kitchenette : Nice big kitchen with all the amenities (only if they had made some arrangement for drinking water it would have been really nice)
The rooms and the bathroom were average . The interior of the rooms and the living could be better. If you are going for a two bedroom apartment then please inform the hotel if you want both the rooms to have a king size bed as generally the second room have two small separate beds
I can't comment about their room service or food because I did not get a chance to try them out
Overall this hotel apartment is average according to my opinion and I think this is reasonably priced hotel apartment but it's need to become more customer centric so that they get client which choose them before any other hotel in Abu Dhabi.
- Official Description (provided by the hotel):
- Ivory Hotel Apartments offer elegantly furnished and fully equipped One and Two bedroom apartments in the heart of Abu Dhabi city. Malls, banks, restaurants, nightclubs and the beach are within walking distance. Taxis and public transport are available close by. Our apartments are clean, comfortable, well maintained and most importantly; priced just right. Our friendly staff go the distance to welcome you and ensure your stay in Abu Dhabi is as comfortable as possible. Our apartments come with fully equipped kitchens and not just a kitchenette, so you can truly make it home away from home. All apartments have cable TV and high-speed wireless internet so that entertainment and work can both be taken care of. We also have a modern, well-equipped gym and usage is complimentary. Come home to Ivory and experience hospitality rare and true. ... more less
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