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“2 weeks stay”

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Sofitel Abu Dhabi Corniche
Ranked #9 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
1 review
“2 weeks stay”
5 of 5 bubbles Reviewed 2 May 2013

During my business trip I have great experience of Sofitel and I really enjoyed breakfast & lunch, your restaurant team work were excellent,I stay 2 weeks all days felt new welcome, also I want to say heartfelt thank of your assistant restaurant manager, aftab khan & Manto they are real professional & performing excellent job, specially I have seen consistency & great coordination. Rooms & services was super & handling by mr. Malik. I appreciated Sofitel you are amazing.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbdulRehman527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 6 May 2013
Dear Valued Guest,

Thank you for your very nice review on Tripadvisor. I appreciate all the kind words about the hotel and our Ambassadors. I am glad that you liked Corniche and the buffet.

I hope that on your next visit, you will take advantage of the complimentary shuttle to the beach and Marina Mall or have our Concierge arrange for a tour.

Thank you once again and I look forward to welcoming you back!

Best regards,

Nael El-Wary
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,602 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
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Newark-on-Trent, United Kingdom
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 2 May 2013

We eventually arrived at this one year old property when our taxi driver finally discovered it's location. The reception area, rooms and fittings are fabulous. The welcome from the staff was warm, professional and in line with our expectations having read previous reviews of this hotel. Fruit juice was offered whilst we checked in, and we were guided to our room by one of the hotel staff, who explained how to use the lift, unlock doors etc. by using the electronic key. From a practical viewpoint the hotel cannot be faulted.

Our reservations about this hotel are around functionality. Sofitel pride their reputation on their beds - I'm afraid we didn't find them special. The hotel says it has three bars, yes it does, but only two appeared to sell alcoholic beverages, the pool bar which only had bottled goods, and the main hotel bar, Jazz &Fizz, which didn't open to 18.00 and during our stay had no draught beer to offer. Thankfully, there's a Sheraton across the road which has a happy hour from 12.00 to 20.00 each day and a great value food menu.

The food offerings in the various outlets seemed relatively limited also. The same menu appeared to be a theme across the pool bar, Jazz &Fiz and room service, albeit with minor variations.

We enjoyed our stay in this hotel, but were disappointed by the apparent lack of choice. We were also disappointed that housekeeping tried to clean our room at 09.00 on a Sunday morning and we had to invite them back later once we were up and about. Would we stay again? Probably not.

  • Stayed April 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank sillingworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 6 May 2013
Dear Valued Guest,

On behalf of our Ambassadors at Sofitel Abu Dhabi Corniche, we wish to thank you for taking the time to convey your comments about your experience during your stay with us. We appreciate your feedback as this helps us understand the areas we need to strive for improvement upon.

Please allow me to express my deepest apologies for the inconveniences that you experienced and we understand your frustration as we failed to provide you with the degree of service you expected from Sofitel. Please be assured that your observations have been taken on board, a review of the relevant processes has been undertaken and the necessary corrective measures and actions have been implemented to avoid any recurrence of such issues.

Once again we truly thank you for your time and feedback. We hope that you will give us the opportunity to better serve you in the future. We look forward to welcoming you back to Sofitel Abu Dhabi Corniche.

Best regards,

Nael El-Wary
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 1 May 2013

We had an amazing stay. Very stylish and luxurious hotel. Elegant and comfortable standard room with chic design of the bathroom. The staff is polite and attentive. The team at the pool lounge is fantastic. Great culinary offerings. Our dinner at the Thai restaurant was very delicious, can't wait to go again. The fruit selection for breakfast is rich as well as the variety of other dishes from around the world. The location of the hotel is very convenient and with easy reach to many main attractions in the city as well as the public beach. Thank you all for making our stay so enjoyable.

Room Tip: The hotel is new and beautiful. The rooms have MyBed concept so you will have the most relaxing slee...
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FloranceS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 6 May 2013
Dear Valued Guest,

Thank you for sharing your comments about your stay at Sofitel Abu Dhabi Corniche. I am glad that you liked the hotel, the design and the guestrooms. It's a pleasure to know that you've had a great visit.

I will share your comments with the team, I am sure that this will serve as an encouragement to our Ambassadors as we strive to provide consistent quality service to our guests.

Thank you once again and I look forward to seeing you again!

Best regards,

Nael El-Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
1 review
5 of 5 bubbles Reviewed 1 May 2013

Excellent hotel, very modern, with good amenities and excellent location for Corniche, downtown Abu Dhabi and a short 15-20 minute ride to Yas Island. The only thing that let it down was the slow service at breakfast and it took at least 15 minutes and approaches to around 5 staff to finally get a cup of tea.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank MattDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 5 May 2013
Dear Valued Guest,

Thank you for sharing your comments about your recent stay at Sofitel Abu Dhabi Corniche. I am glad that you liked the hotel, its location and our amenities.

I sincerely apologize if your breakfast experience did not meet your expectations. Please rest assured that we are already taking the necessary action to ensure that this does not happen again.

I hope to see you again and I look forward to welcoming you back!

Best regards,

Nael El-Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 30 April 2013

It has a strategic location in Abu Dhabi. have a nice and comfortable rooms, fantastic food menu and the staff are very polite so in this place I feel comfortable because their services (especially for Indonesian workers who work there .. thanks to Mr. David and his friends).

Room Tip: If possible select a room number XX01 - XX06 it is a nice room, direct view of the sea
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank azka A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 5 May 2013
Dear Valued Guest,

Thank you for sharing your comments about your stay at Sofitel Abu Dhabi Corniche. I appreciate your nice review on Tripadvisor. I am glad that you liked our rooms, our restaurant and our cuisine.

I will definitely share your comments with the team, I am sure that this will serve as an encouragement to David and his colleagues at Corniche.

I hope to see you again!

Best regards,

Nael El-Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 30 April 2013

Is there a single flaw in this beautiful place? The hotel itself is unbelievably exquisite, with an understated yet flawless decor. The staff could not possibly be more accommodating and friendly, and will happily do anything they can to make your stay perfect. The food is wonderful and they can make even the simplest things feel like a delicacy! The rooms are fabulous and will make you feel as if you're as posh as could be. After staying here you'll wonder how you ever enjoyed a stay anywhere else! If there's any way at all for you to stay here, you absolutely must! Its truly an unforgettable experience. I'm staying here at the moment and I could go on for days about how much I love this hotel. One of the few 5 star hotels that really is worth every single penny, or more realistically, dirham! The absolute best!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurajs510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 1 May 2013
Dear Valued Guest,

Thank you for sharing your comments about your stay at Sofitel Abu Dhabi Corniche! I am glad that you are liking the hotel so far, I appreciate all your kind words about the restaurant and our Ambassadors. I hope that you visit So Spa, Silk & Spice, La Mer and our other restaurants while you are still here.

I will share your comments with the team, I am sure that this will serve as an encouragement to them as we strive to provide consistent quality service to our guests.

Thank you once again and I look forward to seeing you at the hotel!

Best regards,

Nael El-Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 29 April 2013

A first class hotel with first class service. All staff were unfailingly courteous and enthusiastic in their obvious desire to ensure we had a most comfortable and memorable stay. The hotel is located on the Corniche in close proximity to all amenities and was ideal for our overnight stay. Highly recommended.
.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Hitchhiker123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 1 May 2013
Dear Valued Guest,

Bonjour!

Thank you for sharing your comments about your recent stay at Sofitel Abu Dhabi Corniche. I appreciate all your kind words about the hotel and our Ambassadors. It's sad that you only stayed with us for a short while. I hope that the next visit will be a longer one so that you'll be able to experience the spa and our other restaurants.

Thank you once again and I look forward to welcoming you back!

Best regards,

Nael El-Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Abu Dhabi Corniche

Property: Sofitel Abu Dhabi Corniche
Address: Corniche Corniche Rd, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Abu Dhabi Corniche 5*
Number of rooms: 282
Official Description (provided by the hotel):
Opened in the first quarter 2012, the Sofitel Abu Dhabi Corniche (part of Capital Plaza building) is ideally situated in the heart of the city, close to the seafront and the business and financial center. It enjoys a privileged location on Corniche Road, one of the most prestigious district. The maritime centre Port Zayed, the Souk, famous for its rugs and Dhow Harbour, home to the traditional transport and fishing boats which still take to the waters of the Arabian Gulf, are all a short distance from the hotel. The hotel offers all the services of a world-class French establishment, blending its origins with the best of the Oriental influences: butler service and executive lounge access (Club Millesime) for club rooms and suites, and the famous MyBed concept and Bose wave in all rooms. Each of the rooms offer breathtaking views over city and Arabian Gulf. Additionally, the hotel offers 3 signature restaurants and 3 bars, a pool, a spa and wellness space and 9 meeting rooms. A ballroom can also welcome up to 1000 visitors and therefore host any kind of events. ... more   less 
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