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“Overall very good, a few minor negative points”

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Sofitel Abu Dhabi Corniche
Ranked #8 of 128 Hotels in Abu Dhabi
Reviewed 25 April 2014

Let's start with the start: excellent first impression for this stylish, sobre (and that's a good thing in UAE) and well located hotel. The room is all you can expect from a hotel of this standard, the gym is quite all right for a hotel gym, and the pool is pretty nice as well. I should also say a word about the Thai restaurant "Silk & Spice", which clearly deserves a visit.

On the negative side is the Club Millesime Lounge (that is the Executive Club). Though it does look and feel nice, and though the service is more than appropriate, some local policies are either absurd and/or unevenly applied. I have notably and repeateadly seen people (more on the family vacations side) showing up for breakfast wearing bermudas and not be rebuked, despite the dress code. On a weekend day, and early morning, however, I was myself rebuked for wearing bermudas, which boasted my anger. The "cocktail" hours are strangely inadequate, besides, so you had better rush there in between 17:30 and 19:30 if you are into having a G&T or a beer before dinner. Last time I checked, this was not Germany. Breakfast at the Club Millesime is also somewhat disappointing and limited in choice/diversity. All in all, as a result, and unlike other Sofitel hotels I've stayed at before, I'm really not sure it is worth paying for access to this Lounge.

A few other negative details could be worth mentioning as well, such as having to call room service for a resupply in coffee in the room, which had been recurrently forgotten by housekeeping, or having to "sign in/sign out" almost everywhere you go (gym, pool, but surprisingly not the executive lounge....), which I find irritating and fairly useless.

  • Stayed: April 2014, travelled on business
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3  Thank Nico1611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,524 - 1,530 of 2,778 reviews

Reviewed 24 April 2014

This is my second stay att this fantastic hotel. I travel a lot and stay at many different hotels. This is definitely a five star hotel with an extraordinary guestservice. The rooms are very stylish, clean and with a designtouch that makes a stay very enjoyable. Breakfast is magnificent with a variety that is unusual to experience. The hotel have several different restaurants I visit two of them and was very pleased with the food and service.
Finally I am very impressed with the guestservice, it is top of the line. In this regard a special thanks to Mr Hani Akkari, the front office manager of the hotel. Mr Hani Akkari always tries to achieve that extra for the hotelguests which makes a difference.

  • Stayed: April 2014, travelled on business
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2  Thank Lars635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 29 April 2014

Dear Valued Guest,

Thank you for choosing again Sofitel Abu Dhabi Corniche on your visit to Abu Dhabi. We are happy to know that you always enjoyed your time during your stay with us. We also thank you for the positive review of our hotel.

I will share your feedback with the management and staff especially to Hani who work hard to ensure that all our guests enjoy the experience we offer.

We dearly hope to welcome you back again to Sofitel Abu Dhabi Corniche.

Best regards,

Nael El Wary
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

I have stayed at the Sofitel Corniche a number of times over the last year. They honour the benefits for Accor Platinum members, and welcome at the front door is always warm and sincere.

What stands out is the service and people in the Club Millesime lounge. Devender and Rangana are the real superstars there.

Compared to when I started staying at the hotel a year ago, there seem to be a lot of new faces. And the only criticism is that the service may not be as consistent as before. If new staff gets adequate training, I am sure these inconsistencies would disappear.

The restaurants are quite pricey, but the food is good.

Room Tip: High up and facing the Persian Gulf
  • Stayed: April 2014, travelled solo
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2  Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 29 April 2014

Dear Valued Guest,

Thank you for sharing your comments about your stay at Sofitel Abu Dhabi Corniche and for letting us know that you encountered inconsistencies with our services. We appreciate your feedback as this helps us understand the areas we need to strive for improvement upon.

In the meanwhile, I will share your excellent feedback to Devender and Rangana who never fail to provide a magnifique service. Such kind of comments helps in team motivation and recognition.

We hope to have the opportunity of welcoming you again at Sofitel Abu Dhabi Corniche.

Best regards,

Nael El Wary
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Arrived at the hotel on business, really impressed by the check in and the staff. Room was very good also. The pool area served great shisha and the food was also good. A great thing about this hotel is, no matter about the weather and how hot, the pool area has always a natural breeze which makes it good to just chill and relax.

Very convenient for the city and the business areas all of which are close by.

Room Tip: order the special shisha, its very good!
  • Stayed: April 2014, travelled on business
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2  Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 29 April 2014

Dear Valued Guest,

Thank you for choosing Sofitel Abu Dhabi Corniche on your visit to Abu Dhabi.

It was nice to read that you enjoyed your stay with us and the services we offered. It would be my pleasure to share your compliments with the entire team of Sofitel Abu Dhabi Corniche.

We hope to see you again on your next visit to Abu Dhabi.

Best regards,

Nael El Wary
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

The only bad thing I have to say about this hotel is that we only stayed one night.
The hotel is fabulous, its location, its looks, its staff, pure luxury. We arrived in the evening and the check-in was effortless, the receptionist was friendly and extremely efficient. We were very lucky and received an upgrade to a suite which was amazing. Our room was on the 12th floor and overlooked the ocean, a truly magnificent view. The room was spotless and very well presented, the facilities in the room were first class. The room had a living area, with writing bureau, a bedroom with a king size bed, walk in wardrobes, large shower room, his and hers sinks, large bath, two toilets, bathrobes, slippers and even provided luxury toiletries. Both the living area and bedroom had televisions and the bed was very comfortable.
Overall, this is a fantastic hotel and I would not hesitate to recommend it. We certainly intend to return.
Darren & Sara.

  • Stayed: April 2014, travelled as a couple
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2  Thank Darren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 23 April 2014

Dear Valued Guest,

It's always a pleasure to know that you liked our rooms and the amenities we provide. Thank you for highlighting the facilities in the hotel and we are glad you enjoyed them during your stay with us.

I will share your comments with the team, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide a consistent quality service to our guests.

Once again thank you and I am truly delighted that you will recommend the hotel. I look forward on your next visit.

Best regards,

Nael El Wary
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

Pool bar is a remarkable place with great service, relaxing atmosphere at night wil light music.
Shisha is not to be forgotten once you have it there.
try to be hosted and taken care of by one of their best pool hosts "Avinash" !!!

  • Stayed: April 2014
    • Location
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1  Thank Gardeniana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 22 April 2014

Dear Valued Guest,

Thank you for taking the time to post your wonderful review on Trip Advisor.

It is a pleasure to know that you enjoyed your time at Chill’O Pool Bar. I will definitely share your feedback to Avinash who consistently providing an excellent service to our guest. Such kind of feedback helps in team motivation and recognition.

I hope that you will visit us again soon.

Best regards,

Nael El Wary
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

What an experience it was staying in this Sofitel. We have stayed in Sofitels in the last hut this one had by far the best service. The staff were wonderful from check in to check out. We upgraded on arrival to the Millieme club. The room was gorgeous, it was the comfiest bed I have ever slept in. The views across the bay were truly outstanding. We had access to the 36th floor where we took breakfast which was plentiful and tasty. The pool area is also nice with a bar available. Wifi is fantastic throughout the hotel. Absolutely recommend this hotel if staying in Abu .dhabi. Its around 30 minutes from the airport and the airport taxi cost just under 100aed. The wonderful concierge organised our taxi fir the trip back and it cost 70aed. We didn't venture out if the hotel so cannot comment on the local vicinity.

Room Tip: Upgrade to the club millieme. You get a nicer room with great views and access to 36th floor where t...
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nicola H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 22 April 2014

Dear Valued Guest,

Thank you for choosing Sofitel during your last visit to Abu Dhabi and we are delighted to hear that you enjoyed your stay with us. We also thank you for giving a positive review of our hotel. We all share customer feedback with the management team and employees, who work hard to ensure that all our guests enjoy the experience we offer.

Your recommendation is highly appreciated and I look forward to welcome you back in the near future.

Best regards,

Nael El Wary
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Abu Dhabi Corniche

Address: Corniche Corniche Rd, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 128 Hotels in Abu Dhabi
Price Range: £64 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Abu Dhabi Corniche 5*
Number of rooms: 282
Official Description (provided by the hotel):
Opened in the first quarter 2012, the Sofitel Abu Dhabi Corniche (part of Capital Plaza building) is ideally situated in the heart of the city, close to the seafront and the business and financial center. It enjoys a privileged location on Corniche Road, one of the most prestigious district. The maritime centre Port Zayed, the Souk, famous for its rugs and Dhow Harbour, home to the traditional transport and fishing boats which still take to the waters of the Arabian Gulf, are all a short distance from the hotel. The hotel offers all the services of a world-class French establishment, blending its origins with the best of the Oriental influences: butler service and executive lounge access (Club Millesime) for club rooms and suites, and the famous MyBed concept and Bose wave in all rooms. Each of the rooms offer breathtaking views over city and Arabian Gulf. Additionally, the hotel offers 3 signature restaurants and 3 bars, a pool, a spa and wellness space and 9 meeting rooms. A ballroom can also welcome up to 1000 visitors and therefore host any kind of events. ... more   less 
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