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“Extended Stay at the Sofitel”

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Sofitel Abu Dhabi Corniche
Ranked #9 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Conception Bay South, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Extended Stay at the Sofitel”
5 of 5 bubbles Reviewed 2 July 2014

My husband and I stayed at the Sofitel for six weeks when we first moved to Abu Dhabi. It is a wonderful hotel with excellent service. Everyone we encountered during our stay were very friendly and helpful. We had access to the Club Millesime Lounge and it was well worth it. I cannot say enough about staff at the club lounge, they truly made our stay at the Sofitel exceptional - Chef Maya, Rangana, Devender, April, Mark, Peter, Mimoon, Fadil and Ibttisam. Each and everyone of the Club Millesime staff showed great pride in their work and provided phenomenal service.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank TravellingBradJill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 6 July 2014
Dear Valued Guest,

Thank you for choosing Sofitel Abu Dhabi Corniche on your visit to Abu Dhabi. We are glad that you enjoyed your stay with us.

It also gives me great pride to know that our staffs are commended for their phenomenal service. I will definitely share your feedback to the management and staffs especially to Chef Maya, Rangana, Devender, April, Mark, Peter, Mimoon, Fadil and Ibtissam. They always do their best in order to satisfy all our guest needs.

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.

Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,600 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
Date | Rating
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English first
Sydney, Australia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Overbookings are not fun for anyone - both for the hotel staff and the guests, and unfortunately, I happened to check-into the Sofitel Abu Dhabi during one of these times. The staff seemed frazzled, a little unco-operative and we ended up staying in Twin Rooms instead of the Kings we booked. The next day improved dramatically however as I got my request for two King Rooms fulfilled. The breakfast was excellent, with lots of variety, and the service from that point onwards was very good. The staff were much friendlier, welcoming and eager to assist.

The room itself had a beautiful sea view, the bed was comfortable, and the amenities were aplenty. The location is also optimal for any walks along the Corniche, as it is connected via an underpass.

So despite a substandard start, the Sofitel Abu Dhabi Corniche did pull though in the end, with the usual excellence that is expected of the brand.

Room Tip: Sea view rooms are excellent to wake up to.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank eugoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 2 July 2014
Dear Valued Guest,

Thank you for sharing your comments on Trip Advisor.

It was nice to read that you enjoyed your stay and found the staff accommodating to your needs in spite of the challenges you have encountered. Indeed, it is a pleasure to know that you liked our rooms and the amenities that we have in the hotel.

Our constant endeavor to create memorable experiences for our guests depends on your valuable feedback.

Thank you again for sharing your experience and should you give us the opportunity, we look forward to welcoming you back at Sofitel Abu Dhabi Corniche in the near future.

Best regards,

Nael El Wary
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle-Upon-Tyne
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

I have visited Sofitel once again, and as usual the standard of the hotel in every aspect has been excellent. This time I was on the 29th floor, a club suite, facing the sea! very impressive view and looked after very well during my two weeks stay.
For me this hotel is most certainly value for money.

Room Tip: I never visited the spa, but by all accounts this is a wonderful experience, perhaps a little expens...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 01Swallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 2 July 2014
Dear Valued Guest,

Thank you for keep on choosing Sofitel Abu Dhabi Corniche on your visit to Abu Dhabi. We are glad that you always enjoyed your stay with us.

It is such a pleasure to know that we can contribute to make your stay as a great experience.

We dearly hope to welcome you back again to Sofitel Abu Dhabi Corniche.

Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Good hotel, value for money.
In-room dining breakfast was probably the poorest I've ever seen. And I waited for it for more than an hour. But I should mention, because of the long waiting time, they didn't charge me for it. Staff was quite helpful and attentive.
Bathroom is not too big but clean and very well-maintained. Bed was comfy. Room is of a decent size. Overall property is well-maintained, furniture is new and stylish. Swimming pool is quite small, but this is not a resort hotel. I would say it is a great place to stay for a business trips. Location is very convenient for city travel.

Room Tip: Ask for sea view and high floor. Otherwise view is not impressive at all.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 26 June 2014
Dear Valued Guest,

Thank you for taking the time to share your comments about your experience during your stay with us.

Your comments about the breakfast have been well noted and being addressed to our Executive Chef. We appreciate your feedback as this helps us understand the areas we need to strive for improvement upon.

Our constant endeavor to create memorable experiences for our guests depends on your valuable feedback.

Should you give us the opportunity, we look forward to welcoming you again at Sofitel Abu Dhabi Corniche in the near future.

Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nederland
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

Very good and comfortable rooms. Nice bed and bathroom. Location is also very good. We eat a few times in the french restaurant and eat the best tomato soup ever. You should go there. The waiter from Marocco is very friendly and high service. High service you get also from the roomservice. Poor is the service on the frontdesk. We checked out and they want to charge our creditcard again. We already paid by Agoda but they where not that nice in the morning we left the hotel. We nearly missed our flight because of this trouble we had with the frontdesk manager. After we show on our creditaccount and the voucher from Agoda we did pay the room he told us ok you can go. But when we came home we found out he did took money for the room without our permission. After a few mails with the main office from Sofitel we did get our money back. So the hotel is very very nice but we did have this very bad experience with the manager who try to 'steal' our money. So be aware!

  • Stayed February 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 248media
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 26 June 2014
Dear Valued Guest,

I appreciate your kind compliments about your stay in SOFITEL Abu Dhabi Corniche in spite of the challenges that you have experienced concerning your billing.

Please allow me to express my sincere apologies for the manner in which you were handled by our Front Desk. I know that the incident you have experienced must have been very unpleasant for you. Rest assured that we are taking the appropriate measure to ensure that this will not happen again.

Once again, we truly thank you for your time and feedback and we are looking forward to welcome you back in the near future.

Best Regards,

Nael El Wary
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

We stayed here a week with our 18 month old son in a suite. The club lounge is great and the staff were very attentive to ours needs, especially with a child. Loved their selection of teas and canapés. Manager and butlers were very helpful

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deltosid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 19 June 2014
Dear Valued Guest,

I appreciate your kind compliments about your stay in Sofitel Abu Dhabi Corniche.

I’m glad that majority of your visit was magnifique. We all share guest feedback with the management and staff, who work hard to ensure that all our guests enjoy the experience we offer.

Once again, thank you for sharing your experience and we are looking to welcome you back in the near future.

Best Regards,

Nael El-Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

The ultimate in hotels both the service and the rooms and facilities are marvelous. The rooms overlook the ocean. The service was unbelievable from the welcome we received when we arrived at 8am after a 7 hour flight from Amsterdam. The hotel apologised that the rooms weren't ready!!! we weren't meant to book in until 2pm. And then they upgraded us to a high floor room which was spectacular.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, 18 June 2014
Dear Valued Guest,

It's always a pleasure to know that you liked our rooms and the facilities of the hotel. It also gives me a great pride to know that our staffs are commended for their efficiency. They do their best to make sure that every guest feels special.

I will definitely share your feedback to our management and team. Such kind of feedback helps in staff motivation and recognition.

We look forward to welcome you back in the near future.

Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Abu Dhabi Corniche

Property: Sofitel Abu Dhabi Corniche
Address: Corniche Corniche Rd, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Abu Dhabi Corniche 5*
Number of rooms: 282
Official Description (provided by the hotel):
Opened in the first quarter 2012, the Sofitel Abu Dhabi Corniche (part of Capital Plaza building) is ideally situated in the heart of the city, close to the seafront and the business and financial center. It enjoys a privileged location on Corniche Road, one of the most prestigious district. The maritime centre Port Zayed, the Souk, famous for its rugs and Dhow Harbour, home to the traditional transport and fishing boats which still take to the waters of the Arabian Gulf, are all a short distance from the hotel. The hotel offers all the services of a world-class French establishment, blending its origins with the best of the Oriental influences: butler service and executive lounge access (Club Millesime) for club rooms and suites, and the famous MyBed concept and Bose wave in all rooms. Each of the rooms offer breathtaking views over city and Arabian Gulf. Additionally, the hotel offers 3 signature restaurants and 3 bars, a pool, a spa and wellness space and 9 meeting rooms. A ballroom can also welcome up to 1000 visitors and therefore host any kind of events. ... more   less 
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