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“A pleasant stay in a new hotel”

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Novotel Abu Dhabi Al Bustan
Ranked #54 of 128 Hotels in Abu Dhabi
Reviewed 28 March 2014 via mobile

Have just spent 4 nights at this new hotel near Mushrif mall. The staff were friendly and welcoming at all times. It was a shame that the swimming pool was closed for the duration of my visit but I will be back to try it out. The room was large and kitted out well to have a comfortable stay along with free wifi. Breakfast was pleasant and relaxed in the pepper restaurant with choices to suit any taste. The location allows for easy access to Abu Dhabi centre and the industrial areas depending on the purpose of the visit. I will look forward to staying again.

Stayed: March 2014, travelled on business
1  Thank Higgers1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA to GM N, PA to GM at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for taking time to write your positive review on our hotel. We are delighted to hear that you have enjoyed your stay with us and were able to exceed your expectations. It’s a wonderful motivation for the whole team to receive such praise and recognition.
Again on behalf of the entire team of Novotel Abu Dhabi Al Bustan, thank you and we hope to see you back soon.

Sincerely,

Dominique Mercier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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545 - 551 of 658 reviews

Reviewed 28 March 2014 via mobile

Spacious rooms with almost 50 tv channels, shower & bathtub. Outstanding modern room design. The fitness centre was very sufficient with most of the resistance training equipments that you might need as well as the cardio. The most important part is that it doesn't have a nightclub consequently you will not observe any of the hookers that most UAE are flooded with. The only bad thing is that the WIFI connection in the rooms sometimes become very slow or disconnects but there was an ethernet cable connection available.

Stayed: March 2014, travelled on business
1  Thank TheWandrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA to GM N, PA to GM at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for taking time to write your positive review on our hotel. We are delighted to hear that you have enjoyed your stay with us and were able to exceed your expectations. It’s a wonderful motivation for the whole team to receive such praise and recognition.
Again on behalf of the entire team of Novotel Abu Dhabi Al Bustan, thank you and we hope to see you back soon.

Sincerely,

Dominique Mercier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

The hotel has been open for a week and admittedly there weren't a lot of guests but the attentive and friendly staff collected from around the world made an impression on me. They had been well-trained in advance. I haven't stayed at other hotels in the city so I can't make a comparison to what is typical in this range of hotel but I felt its worth mentioning.

The latest technology is in place including the alarm clock programmable in the television - though I kinda like the old-fashioned alarm clock so you can easily check the settings. Apparently Accor is an eco-friendly chain which explains why the hallway lights shut off when there are no guests.

I hope its a successful hotel.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nelson K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA to GM N, PA to GM at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for taking time to write your positive review on our hotel. We are delighted to hear that you have enjoyed your stay with us and were able to exceed your expectations. It’s a wonderful motivation for the whole team to receive such praise and recognition.
Again on behalf of the entire team of Novotel Abu Dhabi Al Bustan, thank you and we hope to see you back soon.

Sincerely,

Dominique Mercier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: December 2017, travelled as a couple
Thank Rosa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 6 days ago

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Reviewed 1 week ago via mobile
Google Translation

Stayed: January 2018, travelled with family
Thank Meshari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 1 week ago

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Reviewed 2 weeks ago
Google Translation

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Pomebus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 1 week ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank tahitifamily2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this reviewResponded 2 weeks ago
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Abu Dhabi Al Bustan

Address: Sheik Rashid Bin Saeed St/Rabdan St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #54 of 128 Hotels in Abu Dhabi
Price Range: £52 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally situated near the business and leisure hubs in Abu Dhabi, Novotel Abu Dhabi Al Bustan is a perfect place to stay. This midscale property features 361 rooms and suites suitably designed either for business or leisure travellers. Guests can choose from 6 on-site food & beverage outlets offering several dining options from “à la carte”, buffet, steakhouse or healthy selections. The hotel also features a well-equipped mixed gym, outdoor temperature controlled swimming pool for kids and adults with outdoor Jacuzzi, treatment rooms for men and ladies, offering diverse massage choices, sauna, steam bath, indoor Jacuzzi, and kids gaming area. 7 spacious meeting rooms and 1 big ballroom are also available for events, weddings, and banquets with free high speed internet access available in all areas. A web corner featuring Mac computers is available in the lobby for easy access to Internet for hotel guests. ... more   less 
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