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“Too good to be true!” 5 of 5 bubbles
Review of Jumeirah at Etihad Towers

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Jumeirah at Etihad Towers
Ranked #1 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Newcastle, Australia
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Too good to be true!”
5 of 5 bubbles Reviewed 11 March 2013

What a hotel! I would say the best service I have ever had at the concierge desk in any hotel anywhere ever! Hotel is also new and a delight to stay. The club lounge is impressive with both food and service being above expectations always.I will certainly be staying there again

Room Tip: They are all good rooms!
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  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 14 March 2013
Dear Guest

Warm greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your nice review.

I am delighted to know that you enjoyed your stay with us especially our club room and facilities. Your compliments have been conveyed to the entire team; everyone is very motivated to see that their efforts have been appreciated.

Thank you so much for the recommendation; it was a pleasure looking after you and we hope to welcome you back soon

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,946 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (719)
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English first
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 March 2013

A spectacular hotel with top of the line tasteful modern design, friendly and professional service out of the ordinary. The breakfast buffe and balcony is a great way to start a day. As a bonus I find the rates very competitive. I strongly recommend!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martinaskne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 12 March 2013
Dear Guest

Greetings from Jumeirah at Etihad Towers and thank you for choosing stay with us.

It is my pleasure to convey your compliments to all colleagues; it is indeed very motivating for us to see our efforts being recognized. Many thanks for your recommendation!

On behalf of the entire Jumeirah at Etihad Towers team I look forward to welcoming you back in the near future

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 11 March 2013

The Jumeirah at Etihad Towers in Abu Dhabi is one of the most luxuriously decorated hotels that I have stayed at. Phantastic marbles and granites in all colors and structures imaginable decorate all walls and floors of the hotel. You could spend your entire stay indulging in this beauty were there not plenty of other opportunities for sophisticated distraction.

Room Tip: I truly enjoyed my high room with breath taking views.
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  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 12 March 2013
Dear Guest

Warm greetings from Jumeirah at Etihad Towers and many thanks for the great review; I am very pleased to know that you liked the marble decoration in our hotel. We have lined our interiors with semi-precious stone, marble and crystal, with each piece carefully selected for its colour, properties and the natural energy projected by the stone to each space. Please feel free to contact our hotel manager Stefan Fuchs at Stefan.Fuchs@jumeirah.com if you are interested in some more detailed information about the marble decors.

It was indeed a pleasure looking after you and we all hope to welcome you back soon.

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2013

Just returned from a four night stay at the Etihad Towers in Abu Dhabi. 5 star quality hotel in every area from the stunning lobby area initial warm welcome at the reception through to the high quality of the room and wonderful staff that simply could not do enough to ensure that your every need was catered for. The room was on the 48th floor with superb views across the city and the over the to the Corniche, with wonderfully comfortable king size bed, plenty of storage space and luxury bathroom with bath and walk in deluge shower plus twice a day made service. The quality of the food in the restaurants is simply second to none. I counted seven restaurants but there may be more, from the exceptional Japanese, Italian, Scotts Dinner and Rosewater international buffet, just a few to mention. The views from the 64th floor Observation deck are deffinetly worth a visit. The service at the poolside and beach again was superb with great loungers and spotlessly clean. It was just a shame that the four days were over too quickly, but I will certainly return.

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DGTraveller_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 12 March 2013
Dear Guest

Warm greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your nice review.

I am delighted to know that you and your family enjoyed your stay with us especially our hotel service, in-room facilities and dining experience. Your compliments have been conveyed to the service and culinary teams; everyone is very motivated to see that their efforts have been appreciated.

It was a pleasure looking after you and we hope to welcome you back soon

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 10 March 2013

This is definitely one of the top 5 hotels in all of Abu Dhabi.

The Good:
- Room was extremely clean
- Free wifi
- Very Good location (if you want a city hotel)
- The Arabic Bkfast was very good (waffles not so much)
- I had floor to ceiling views of the gulf/bay and it was very nice
- Birthday cake, fruits and drinks provided because it was my wife's birthday
- Nice/small shopping mall attached to hotel selling luxury goods
- The Hotel has Scotts on its premisis which has excellent food and good views


The Bad:
- Hotel needs more elevators for the number of floors/rooms it has.
- Food is on the pricey side in both the hotel and the restuarants
- Room (Deluxe King) size advertised as 50sqm. My room was max 40sqm.
- Light, room & A/C switches were difficult to understand/use

Room Tip: Ask/insist for Sea View as it is very nice. Also be cautious of room size being allocated to you as...
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  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlGanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 12 March 2013
Dear Guest

Warm greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your review.

I am glad to know that your wife and you had a great stay especially our hotel service, views from the room and Scott’s Restaurant. I am also happy to know that we helped make your wife’s birthday memorable. I have shared your compliments with entire team; it is indeed very motivating to see that our efforts have been appreciated.

We have noted your valuable comments about the waffles at breakfast, elevators and AC switches have been noted. It is very important for us to receive constructive feedback as obviously it is the only way we can continuously improve our standards.

Some of our Deluxe King rooms have a free standing bathtub and the room itself is smaller due to the bigger bathroom. These bathrooms however offer an amazing view and we allocate them to guests celebrating special occasions to add a special feel to their celebration. Please accept my apologies for the inconvenience caused.

It was a pleasure looking after you and on behalf of the entire Jumeirah at Etihad Towers team I look forward to welcoming you back soon.

Sincerely Yours

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 9 March 2013

Jumeriah wins in almost all aspects.
Service. You get a united nation of staff from India, Phillipines, Indonesian, Pakistan etc who provides top notch friendly services. Hyatt in comparison provides clinical services.
Value. Stayed during festive season at Ethihad. Not much discount during these period where club room costs approximately $400 USD. Believe its good value for money. Room is more spacious than the similarly priced Hyatt and provides better view.
Drama. None unlike the Hyatt where there was an issue with the electric curtain which took almost 1 hour to fix.
Location. This is the Corniche strip which is the centre of the city. The Hyatt is much closer to the airport but in a newly neighbourhood where there isn't anything around
Breakfast. Much more variety than at the Hyatt.
In all, Jumeriah provides a feel good factor that the Hyatt simply cannot compare with. Highly recommended.

Room Tip: Club room are worth the extra. Club lounge is open for 24 hours and there is good variety of breakf...
See more room tips
  • Stayed December 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raymondteh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 12 March 2013
Dear Guest

Warm greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your nice review.

I am delighted to know that you enjoyed your stay with us especially our club room and facilities. Your compliments have been conveyed to the entire teams; everyone is very motivated to see that their efforts have been appreciated.

Thank you so much for the recommendation; it was a pleasure looking after you and we hope to welcome you back soon

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Ain, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 March 2013

I have just arrived from the Philippines and as a welcome, a friend of mine brought me to Jumeirah at Etihad Towers and took a brunch buffet at Nahaam. The ambiance was so relaxing, the foods were great and the crew were all accommodating especially Mr. Rodrigo who made us feel like VIPs. I highly recommend this place. I'll sure go back for more sumptuous meals :)

  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arainzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 11 March 2013
Dear Guest

Thank you for the great review and for your patronage. I am delighted to know that you enjoyed your dining experiences in Nahaam and have shared your kind comments with the team especially Rodrigo who we have nominated for our ‘College of the Month’ Program. It is indeed very motivating for us to see our efforts being recognized.

It is always a pleasure looking after you; I, along with the entire Jumeirah at Etihad Towers team hope to welcome you back soon

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah at Etihad Towers

Property: Jumeirah at Etihad Towers
Address: West Corniche, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Abu Dhabi
#1 Spa Hotel in Abu Dhabi
#1 Romantic Hotel in Abu Dhabi
#1 Family Hotel in Abu Dhabi
#1 Luxury Hotel in Abu Dhabi
#3 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Jumeirah at Etihad Towers 5*
Number of rooms: 382
Official Description (provided by the hotel):
Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more   less 
Reservation Options:
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Also Known As:
Jumeirah At Etihad Towers Hotel Abu Dhabi

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