This was probably our 10 th stay here since the hotel opened. Many years ago Singapore Airlines set new levels of service perfection and was the Gold standard to which many airlines aspired to. Today with so many airlines flying brand new planes with plenty of in flight entertainment it is old fashioned service thats is the key differentiator and it is at this hotel that GM Ms Doris Greif and her team have excelled. From kerbside arrival and greetings to the soaring lobby to multiple staff welcome back greetings this hotel utterly wows you with seamless high end delivery. Whisked up to the Club lounge on floor 45...cold towels..welcome drink..rapid check in all overseen by Mr Bala(wonderful)..bags in room within 5 minutes.The rooms are stunning..chilled..wonderful 50 storey plus views out to azure sea....crisp linens..comfortable bed..walk in rain showers with lights to guide you ...(one tiny gripe..an ipod player would be nice)...all personal preferences remembered..DVD set up.. favourite newspapers delivered..flowers..chocolates..welcome back cards..and utter silence so high up...
the hotel has astounding levels of service that extend across all departments..ally this with a killer list of restaurants..Scotts BICE..japanese fusion..Lebanese...Quest..Rays Bar..Rosewater..I have tried them all but I want to commend Nahaam on the pool level...the Friday brunch was my first try....I m not usually a brunch fan...this one serves grilled fish and meats..salads..a stunning buffet.....all with iced mojitos and icey cold wine....special thanks to the excellent Joseph and Prasud. even .anticipating my requests for cigar matches and ashtray....its all in the detail.
There are a growing number of luxury brand hotels in Abu Dhabi but take my advice from travels in the Gulf for 30 years...this hotel delivers Singapore Airlines brand levels of First Class.....it has all the old fashioned service levels of Le Meurice in Paris and The Dorchester in London..Etihad Towers is really that good.
- Official Description (provided by the hotel):
- Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more less
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- Also Known As:
- Jumeirah At Etihad Towers Hotel Abu Dhabi