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“Amazing hotel.” 5 of 5 bubbles
Review of Jumeirah at Etihad Towers

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Jumeirah at Etihad Towers
Ranked #1 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing hotel.”
5 of 5 bubbles Reviewed 12 April 2013 via mobile

Stayed at this incredible hotel for 4 nights, wished for longer. What can I say that hasn't already been said,this place was just amazing from the service the rooms to the pools and restaurants all first class! We were on the executive floor which also included the lounge,which we frequented often through the day from breakfast afternoon tea a few drinks in the afternoon to champagne from 6-8 every evening....
All of the staff in the lounge where excellent and also very friendly and accommodating in every way. Our room was on the 59th floor with breathtaking views all round as the whole wall was glass,even in the bathroom with my free standing tub!I would recommend anyone to try this great hotel you will not be disappointed.
Keri

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kericalder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 16 April 2013
Dear Guest

Greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your great review.

I am very pleased to read that you enjoyed your stay with us especially our Club Executive Lounge. We have conveyed your compliments to entire team; everyone is heartfelt to have their efforts appreciated.

It was a pleasure looking after you and we all hope to welcome you back soon.


Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,953 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (720)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Dubai, Dubai, United Arab Emirates
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 12 April 2013

We often stay at Jumeirah Hotels and decided to try their new Abu Dhabi hotel for a couple of nights whilst on a trip to Liwa.
Whilst in many ways this is a very nice hotel, overall we were disappointed with our stay. The staff were all very nice but check in seemed to take forever. We were then taken to our room - as we were a family of four staying in one room we expected that they would have made arrangements for an extra bed/make up the sofa bed. This, however, was not the case and seemed to be a total surprise to them (even though it was clear on our booking). After another hour or so of speaking to the check-in staff they managed to find an extra bed. It was a very stressful start to our stay.
The room itself was very nice, well equipped and very clean with some nice views over the Emirates Palace Hotel.
The restaurants are also very good, especially the Japanese one which was excellent.
The beach is frankly not very nice and not a place we wanted to spend any time. We did, however, think it would be nice to have a quiet drink at the pool bar before dinner but this wasn't really possible as it was a Friday and the bar had a large number of drunk people who had attended the brunch earlier in the day.
If I was going to Abu Dhabi on business I would definitely consider staying at the hotel again but I think there are better hotels to stay at in Abu Dhabi for a holiday, especially with a family.

  • Stayed April 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank GeorgieA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 April 2013 via mobile

Excellent Hotel. We spent a weekend there. Among the best hotels ever visited. Staff friendly and professional, great choice of restaurants. Pool and beach fantastic. The view from our room was amazing.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fabuono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 16 April 2013
Dear Guest

Greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your great review. I am very pleased to read that you enjoyed your stay with us especially our hotel facilities and services.

It was a pleasure looking after you and we all hope to welcome you back soon.

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 April 2013

Fantastic hotel overall. Location is great if you want to be in down town Abu Dhabi. I was there for an event at Emirates Palace, which was very convieniant, also close to shopping and other restaurants. Service is very friendly and professional across all areas. Was there for a very short stay, so was not able to try all services. Japanese restaurant is a must! Creative high quality menu and excellent service. Room service food quality is very impressive, especially compared with other hotels. The rooms are huge, very comfortable and have great views. Ask for high floor facing the sea.

Room Tip: High floor, facing the sea.
See more room tips
  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Garfield41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 14 April 2013
Dear Guest

Greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your great review.

I am very pleased to read that you enjoyed your stay with us especially our Tori No Su restaurant, Private Dining and room design. We have conveyed your compliments to entire team; everyone is heartfelt to have their efforts appreciated.

It was a pleasure looking after you and we all hope to welcome you back soon.


Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 April 2013

Excellent rooms,very clean, modern and comfortable. One of the top 2 hotels in Abu Dhabi. About 8 good restaurants and we can in particular recommend the French restaurant. Breakfast is a sumptuous buffet which keeps you going most of the day. Location is at the corner of the island and taxi fare to the centre is approximately US $3.
For tourists the best view from the room is over Emirates Palace - but the view from the back, overlooking Abu Dhabi island, is great at night
The free wi-fi was extremely fast and reliable. In summary, everything is top class - expensive but worth it.

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ernest M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 14 April 2013
Dear Guest,

Greetings from Jumeirah at Etihad Towers and many thanks for the nice review.

I am very pleased to read that you enjoyed your stay with us especially our Brassiere Angelique restaurant and Rosewater breakfast buffet. Your compliments have been conveyed to the team; it is very motivating to have our efforts appreciated.

Thank you for your recommendation and on behalf of the entire Jumeirah at Etihad Towers team I hope to welcome you back soon.

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 April 2013

We loved our stay at Jumeirah. The staff were friendly and the service was great. We had a problem with our shower not working on the first night but the maintenance crew had it fixed within 15 minutes. Next time we come to Abu Dhabi this will be our first choice for hotels.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thirza84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 16 April 2013
Dear Guest,

Greetings from Jumeirah at Etihad Towers and many thanks for your lovely review.

I am very pleased to read that you enjoyed your stay with us. Your compliments have been conveyed to the entire team; it is indeed very motivating to have our efforts appreciated.

Thank you for your recommendation and on behalf of the entire Jumeirah at Etihad Towers team I hope to welcome you back soon.

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
181 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 9 April 2013

Staying on the 55th floor with a view of the city, I have enjoyed the hotel where everything works fine. Finally a luxury hotel that has free wifi ( and really fast). Its new and stands tall in the abu Dhabi skyline. Excellent room amenities. They place a turtle on the bed which is part of their sensitivity towards the environment. Excellent chocolates and dates in the room as well as nespresso machine....delighted

Room Tip: try to get a room on the higher floors. The city view is great too.
See more room tips
  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dipakdeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, General Manager at Jumeirah at Etihad Towers, responded to this review, 14 April 2013
Dear Guest

Greetings from Jumeirah at Etihad Towers and thank you for taking the time to post your great review. I am very pleased to read that you enjoyed your stay with us especially our hotel facilities and services.

It was a pleasure looking after you and we all hope to welcome you back soon.

Best Regards

Doris Greif
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah at Etihad Towers

Property: Jumeirah at Etihad Towers
Address: West Corniche, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Abu Dhabi
#1 Spa Hotel in Abu Dhabi
#1 Romantic Hotel in Abu Dhabi
#1 Luxury Hotel in Abu Dhabi
#1 On the Beach Hotel in Abu Dhabi
#3 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Jumeirah at Etihad Towers 5*
Number of rooms: 382
Official Description (provided by the hotel):
Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more   less 
Reservation Options:
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Also Known As:
Jumeirah At Etihad Towers Hotel Abu Dhabi

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