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Jumeirah at Etihad Towers
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Reviews (3,599)
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1,911 - 1,916 of 3,599 reviews
Reviewed 4 June 2014

It was our first visit to Abu Dhabi this May. We have visited Dubai quite frequently and wanted a change.
We were greeted with a warm reception, given a welcome drink and advised we were able to use all the hotel facilties while our room was being organised.
The room , a grand deluxe was wonderful. Spacious and located on the 48th floor.It had amazing views and was fully kitted.
The staff were attentive and always ready to help.
We dined at the restaurant Rosewater as our booking included this at Half board.This was a pleasure. Breakfast was completely fabulous. So much choice. Every evening the menu was changed with exceptional quality and service.
On the first evening we filled out our comments form with a few little niggles...the following night these were rectified to the extent that the manager, Mammoud arranged for the menu to be revised for us for the entire buffet. I was amazed that our review was acknowledged and acted upon so effectively.
The beach was cosy and clean. The hotel was not very busy. The pool and beach attendants had excellent service.
We can not praise the hotel and the staff enough. Special thanks to Mammoud for making our trip so personal and showing such a 5 star establishment will act on suggestion.It was the little things they thought of and warm welcome each morning that made it so special.
We would not hesitate to visit Jumeriah Etihad again...maybe with the family!

Room Tip: Try to get a room with a view. High levels give you a better view
  • Stayed: May 2014, travelled as a couple
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1  Thank minnie100London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 9 June 2014

Thanks a lot for your ravishing review. We’re really happy you loved your room and the food at Rosewater. Thank you for letting us know about your niggles in order for us to act on them as soon as possible. Mahmoud and the rest of our colleagues are thrilled to know you had an amazing stay!

We look forward to welcoming you back!

Best regards,

Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

The Good: Nice pools and great food. We were upgraded on check-in which was a bonus. Room was very nice with sea view, a big bathroom and amazing shower. Drink and cold towel whilst we waited to check in. Reception area is great when you walk in with big glass are looking out over the pool area and beach. Black out curtains were perfect having been out the night before! Good check out time of 12pm.

The Bad: Check in took quite a long time. Building next door still being constructed, however there was no building work noise just spoiled the surrounding view.

The Ugly: Nothing to report!

Room Tip: Sea View Rooms are good
  • Stayed: May 2014, travelled as a couple
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1  Thank Gayle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

We thank you for the review and are happy to know you had an enjoyable stay with us.

Apologies for the delay during check-in and the nearby construction, which we hope won’t take too long to be completed.

Kind regards,

Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

We actually stayed over the hotel during Justin Timberlake's recent concert in Abu Dhabi and it was one of the best decisions ever. We booked a Grand Deluxe King room for two nights and we were not disappointed with what we saw upon entering the room. The room size was just massive and a had a stunning view of the sea.

Service was impeccable from the moment we handed the car keys to the valet until check-out. The staff members are very warm and welcoming, it feels very genuine. I liked the fact that the hostess that showed us the room was recommending activities that she would personally do if she was on this 2-day stay, a personal touch is always good.

The breakfast buffet was excellent in both Nahaam and Rosewater. But personally, I preferred the selection and ambience of Rosewater. A definite must try for dinner as well.

The pool was excellent but the beach was just "meh". But anyway, the pool definitely made-up for it. Especially loved the pool bar as you can enjoy a drink (and watch a football game) while being in the water all at the same time. That's my definition of a real vacation!

I would greatly recommend this hotel to people residing outside of Abu Dhabi and come stay for a long weekend. This might just become of one of your favorite nearby getaway destinations.

Room Tip: Tip! The pool bar doesn't serve alcohol before 12nn. Must wait for that margarita this summer.
  • Stayed: May 2014, travelled as a couple
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3  Thank shardraco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

Many thanks for the great review! We are thrilled that you enjoyed your weekend at our hotel and are looking forward to welcome you back for another getaway!

Warm regards,

Guest Relations Team

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Reviewed 4 June 2014

My only gripe was the turn down service on the last two nights was forgotten about, which may sound trivial but it's the little things that make the difference. It has a long way to go to be as good as the Burj Al Arab, although the food at the Burj was disappointing for the money. I couldn't fault anything else, very friendly and hot.

Room Tip: Are room was overlooking the Marina Mal and it was fabulous.
  • Stayed: May 2014, travelled as a couple
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1  Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

Thank you for reviewing your stay with us. We are happy to hear you had an enjoyable experience and apologize for the shortfall in turn-down service.

Kind regards,

Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

We stayed at the Etihad towers between the 28th May-1st June, as a family of 4 (2 children 9,6).
Hotel is amazing, our room on the 57 floor had great views of the beach, sea and islands and was of the highest standard.
The pool area is nice, 3 pools, a beach and most importantly is not too crowded. The pool staff are very good as well, in particular a chap called "Tiku" who was always on hand to attend to our needs in the blistering heat- a great asset to the hotel.
We ate at the rose water restaurant and it is a nice spread for both breakfast and dinner, a wide range of foods and of a high quality. Desmond is very attentive and looks after you, even asking if we want the chef to make a specific dish- a great guy! There was also another lad (forgot his name) who I think is Desmond's boss who is also a great guy.
The Nahaam restaurant is also very good for standard food types- great pizzas!
The gym is modern, well equipped and very clean and the rooms are cleaned twice a day if you wish
There is a mall connected to the hotel with high end shops and a Waitrose- very convieniant!
If in Abu Dhabi, this is the place to stay!!

Room Tip: High as possible
  • Stayed: May 2014, travelled with family
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3  Thank N P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

Thank you very much for your lovely review, we are very happy to hear that you and your family had a wonderful experience. Tiku and Desmond are thrilled with your compliments, thank you for recognizing them.

Kind regards,

Guest Relations Team

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