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“Simply Outstanding”

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Jumeirah at Etihad Towers
Ranked #1 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 5 June 2014 via mobile

My wife and myself spent 3 nights at Jumeirah Etihad from june 2-5, 2014. It was simply outstanding...we had dinner at Tury No Su, the Japanese restaurant. Our chef was Hein. We had an a superb meal on our first night. He was very pleasant and extremely welcoming in our first night. We can't forget our experience at Talisa spa...great facial and talise massage experience...my wife has been telling me how much she enjoyed...unfortunately she did not know the therapist name. The therapist was highly professional. We can't miss the outstanding service at Rose water for breakfast. The smiling face of Beatrice when she serves the egg dish professionally would remain in our memory. ...we will definitely return back in same hotel. We shared our outstanding experience with all our friends. A real outstanding hotel with many pillars to be number one first of which the staff

Stayed: June 2014, travelled as a couple
2  Thank Robert740_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 8 June 2014

Many thanks for all the great comments regarding your recent stay with us. We are happy you had a pleasant experience at our hotel and that you enjoyed our restaurants and spa so much! Chef Hein, Beatrice, and the Spa team are delighted to hear you mentioned them and they all send their regards.

We look forward to welcoming you back soon!

Warm regards,

Guest Relations Team

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1,691 - 1,697 of 3,274 reviews

Reviewed 5 June 2014

Well I recently stayed here for 2 nights on my way through to Sydney and had a fantastic time. Selena and the rest of the reception staff were incredibly helpful at all times and made me feel welcome and at home. I was a little disappointed upon being told I was only on the 28th floor but the view was still amazing, the lights at night time were just beautiful.

Cocktails and food were great at Ray's bar(Go between 8 and 10 as it is half price cocktails!), breakfast was exceptional and overlooking the private beach - amazing.

I will definitely be back again to explore more of Abu Dhabi. Thank you for your hospitality Jumeirah!

Room Tip: As high as possible..
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  • Stayed: May 2014, travelled solo
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3  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 8 June 2014

Thanks a lot for the great review. It’s great to know you had an amazing stay and that Selena and the rest of the team made you feel at home. They appreciate your comments and send their regards!
We hope to welcome you back soon.

Kind regards,

Guest Relations Team

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Reviewed 4 June 2014

Enjoyed ever moment got treated like we were royalty. The food was amazing and the rooms were outstanding very clean but most of all the staff where out standing Blessing and Daisy looked after us at breakfast and bev looked after us at Dinner. Rays bar is a must and Alex and Alvin and zyrus looked after us the cocktails where die for. The pools where lovely I must stay if your in Abu Dhabi.

Room Tip: go on a higher floor
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  • Stayed: May 2014, travelled as a couple
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3  Thank kazzyLincolnEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

Thank you for the lovely review. We are glad to know you had a wonderful experience. Blessing, Daisy, and Bev are happy to hear of you. Alex, Alvin, and Zyrus are equally thrilled to know you mentioned them. They all send their regards!

Best regards,

Guest Relations Team

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Reviewed 4 June 2014

It was our first visit to Abu Dhabi this May. We have visited Dubai quite frequently and wanted a change.
We were greeted with a warm reception, given a welcome drink and advised we were able to use all the hotel facilties while our room was being organised.
The room , a grand deluxe was wonderful. Spacious and located on the 48th floor.It had amazing views and was fully kitted.
The staff were attentive and always ready to help.
We dined at the restaurant Rosewater as our booking included this at Half board.This was a pleasure. Breakfast was completely fabulous. So much choice. Every evening the menu was changed with exceptional quality and service.
On the first evening we filled out our comments form with a few little niggles...the following night these were rectified to the extent that the manager, Mammoud arranged for the menu to be revised for us for the entire buffet. I was amazed that our review was acknowledged and acted upon so effectively.
The beach was cosy and clean. The hotel was not very busy. The pool and beach attendants had excellent service.
We can not praise the hotel and the staff enough. Special thanks to Mammoud for making our trip so personal and showing such a 5 star establishment will act on suggestion.It was the little things they thought of and warm welcome each morning that made it so special.
We would not hesitate to visit Jumeriah Etihad again...maybe with the family!

Room Tip: Try to get a room with a view. High levels give you a better view
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  • Stayed: May 2014, travelled as a couple
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1  Thank minnie100London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 9 June 2014

Thanks a lot for your ravishing review. We’re really happy you loved your room and the food at Rosewater. Thank you for letting us know about your niggles in order for us to act on them as soon as possible. Mahmoud and the rest of our colleagues are thrilled to know you had an amazing stay!

We look forward to welcoming you back!

Best regards,

Guest Relations Team

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Reviewed 4 June 2014

The Good: Nice pools and great food. We were upgraded on check-in which was a bonus. Room was very nice with sea view, a big bathroom and amazing shower. Drink and cold towel whilst we waited to check in. Reception area is great when you walk in with big glass are looking out over the pool area and beach. Black out curtains were perfect having been out the night before! Good check out time of 12pm.

The Bad: Check in took quite a long time. Building next door still being constructed, however there was no building work noise just spoiled the surrounding view.

The Ugly: Nothing to report!

Room Tip: Sea View Rooms are good
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  • Stayed: May 2014, travelled as a couple
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1  Thank Gayle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

We thank you for the review and are happy to know you had an enjoyable stay with us.

Apologies for the delay during check-in and the nearby construction, which we hope won’t take too long to be completed.

Kind regards,

Guest Relations Team

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Reviewed 4 June 2014

We actually stayed over the hotel during Justin Timberlake's recent concert in Abu Dhabi and it was one of the best decisions ever. We booked a Grand Deluxe King room for two nights and we were not disappointed with what we saw upon entering the room. The room size was just massive and a had a stunning view of the sea.

Service was impeccable from the moment we handed the car keys to the valet until check-out. The staff members are very warm and welcoming, it feels very genuine. I liked the fact that the hostess that showed us the room was recommending activities that she would personally do if she was on this 2-day stay, a personal touch is always good.

The breakfast buffet was excellent in both Nahaam and Rosewater. But personally, I preferred the selection and ambience of Rosewater. A definite must try for dinner as well.

The pool was excellent but the beach was just "meh". But anyway, the pool definitely made-up for it. Especially loved the pool bar as you can enjoy a drink (and watch a football game) while being in the water all at the same time. That's my definition of a real vacation!

I would greatly recommend this hotel to people residing outside of Abu Dhabi and come stay for a long weekend. This might just become of one of your favorite nearby getaway destinations.

Room Tip: Tip! The pool bar doesn't serve alcohol before 12nn. Must wait for that margarita this summer.
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  • Stayed: May 2014, travelled as a couple
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3  Thank shardraco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

Many thanks for the great review! We are thrilled that you enjoyed your weekend at our hotel and are looking forward to welcome you back for another getaway!

Warm regards,

Guest Relations Team

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Reviewed 4 June 2014

My only gripe was the turn down service on the last two nights was forgotten about, which may sound trivial but it's the little things that make the difference. It has a long way to go to be as good as the Burj Al Arab, although the food at the Burj was disappointing for the money. I couldn't fault anything else, very friendly and hot.

Room Tip: Are room was overlooking the Marina Mal and it was fabulous.
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  • Stayed: May 2014, travelled as a couple
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1  Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this reviewResponded 5 June 2014

Thank you for reviewing your stay with us. We are happy to hear you had an enjoyable experience and apologize for the shortfall in turn-down service.

Kind regards,

Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah at Etihad Towers

Address: West Corniche, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Abu Dhabi
#1 Spa Hotel in Abu Dhabi
#1 On the Beach Hotel in Abu Dhabi
#1 Family Hotel in Abu Dhabi
#1 Romantic Hotel in Abu Dhabi
#3 Business Hotel in Abu Dhabi
Price Range: £150 - £424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah at Etihad Towers 5*
Number of rooms: 382
Official Description (provided by the hotel):
Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more   less 
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Also Known As:
Jumeirah At Etihad Towers Hotel Abu Dhabi

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