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“Short but nice stay” 4 of 5 bubbles
Review of Jumeirah at Etihad Towers

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Jumeirah at Etihad Towers
Ranked #1 of 130 Hotels in Abu Dhabi
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Short but nice stay”
4 of 5 bubbles Reviewed 30 July 2014 via mobile

We have staid in the hotel only for one night but wish it could be longer! From the time of arrival all the stuff were very attentive, all our room preferences were met but most importantly that for such a short stay everybody remembered our name! If you looking for nice evening drinks you should definitely try the Ray's bar on 61st floor- amazing view & excellent service! The only short fail was that the service at the pool was a bit slow and even we put a deposit on our room were still asked 3 times to pay at the spot. Had to call reception and after that everything was fine but I think they could sort this out. But again, all front desk stuff (unfortunately do not remember the names, especially of the guy upon C/in & C/out) were very helpful, thank you, will definitely be back!

Stayed July 2014
Helpful?
1 Thank Natália S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for taking the time to share your kind review with us. It was an absolute pleasure to have you as our guest and we do hope that we will have the opportunity to welcome you back in a near future!

Warm regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,897 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (715)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
216 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 30 July 2014 via mobile

Everything about this hotel exceeds expectations, the rooms, dining, the atmosphere, it's for sure our first option in Abu Dhabi.
We have tried it several times, and never been let down, whether it was for a romantic getaway or business trip.

Stayed July 2014, travelled as a couple
Helpful?
Thank M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 1 September 2014
Thank you for taking the time to review us. We really appreciate your staying with us so frequently and we are thrilled to hear that this is due to how much you enjoy your stays. It was an absolute pleasure for us to have you as our guest!

We are looking forward to your next visit.

With warm regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Visually, this is one of the most striking hotels I've seen. Beautiful lobby and first class service. Priced very reasonably - well under $200 US per night.

The room was spacious and the king bed just as comfortable as can be. The room was almost too high tech - had to figure out which button works which light, the blackout drape and the sheers. Thought at first that the room was a little noisy - kept getting barely audible voices and music from other rooms. Turns out there was an in-room sound system (with another button!) that had been turned down so low you could barely hear it.

The bathroom was remarkable. There was a huge walk-in shower (5-6 ft square) with a large rain-head in the ceiling, as well as a hand-held. In the middle of the room was a large soaking tub. The entire outside wall was floor to ceiling glass with a great view of the city. If you are so inclined, you fill the tub, turn out the lights and open the shades (yes another button). Spend an evening with a soak, a beverage, and a great view.

The breakfast buffet is a good, but pricey, way to sample many of the local foods or just have your typical eggs, pancakes, etc. Just no bacon (no pork). Sorry, veal "bacon" just doesn't cut it.

Ray's Bar is at the top of the tower and we visited for a nightcap and to take in the view. This was a disappointment in that the room's windows are angled out. At night, the windows are catching and reflecting all of the room light and blocking most of the view outside. Late afternoon or sunset would probably provide a great view. Also, the seating is generally facing into the room. It did have some nicely partitioned conversation areas that would be great for groups.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for all your great comments and detailed feedback.

We are thrilled to see that you enjoyed your experience so much! It is nice to know that you also appreciated the beauty of our interior design and the comfort of your room.

Kind regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

We stayed for one night only but were upgraded to a larger room (Actually the room was huge) with all the nice touches - They asked at the time of booking if it was a special occasion and it was our wedding anniversary.

The staff were exceptionally well trained and courteous. The only downside is that the sun disappears completely from the beach and pool at around 2-2.30pm. We went during Ramadan so most of the restaurants were closed.

Overall, very, very high recommended if staying in Abu Dhabi. Luxury personified

Room Tip: Ask for a room with high floor, all views are excellent and depends whether you want sea, land, Emir...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travellingsav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for taking the time to share this great review about your stay with us!

It was a pleasure for us to have you as our guest on such a special occasion. It truly delights us to hear that our little personalized touches added so much to your experience.

Best regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 July 2014 via mobile

Sadly disappointed, we have stayed at many of the Jumeriah hotels in the Middle East and this hotel lacked the usual Jumeriah Experience.
Perhaps we are getting fussy, but the lack of attention to detail in this hotel was quite apparent.
On our arrival and subsequent car journeys, there was no usual Jumeriah staff to help my wife from the car, open the large impeding entrance door to the lobby, and often a wait to organise my car.
Servicing the rooms was not consistent,varying bottles of water left, beverage selection limited, to one chocolate left at bedside, bathroom amenities not always re-stocked.
We stayed half board basis and found the food very repetitive, each night, with the chefs out of sight. At breakfast, once we had been told the buffet was closing the staff noisily clattered and cleared the area immediately.
Fortunately there are a wealth of luxurious hotels to choose from in the Middle East so this experience will not stop us from returning!

Stayed July 2014, travelled as a couple
Helpful?
4 Thank Mrs A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for taking the time to post a review and for sharing your feedback and critique with us.

We are saddened to hear that your stay did not meet your expectations. Please accept our sincere apologies as it seems that it was not up to our usual standards.

Despite all the mishaps you experienced on your first stay here, we are confident that a second visit would prove to be a much more enjoyable experience.

Warm regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

The hotel is impressive but more importantly they have really got the service right. The room rate was good but food was a little expensive in the Bice restaurant where we ate. Rooms was great and view over the bay in front of the hotel was lovely. Recommended

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for this lovely review! We are most happy to see that our entire team was able to provide you with a great experience during your stay.

With best regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arnhem, The Netherlands
Level Contributor
67 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

Had a great two nights here. All staff superbly trained and very friendly. Room service very reasonably priced (apart from breakfast). Excellent gym. I was a little disappointed at the number of restaurants closed in the evenings for Ramadan, but understandable I guess. Highly recommended.

Room Tip: I can't imagine they have any bad rooms.
See more room tips
  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Moonchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 27 July 2014
Thank you for your great review and recommendation! We are delighted that you had a great experience and will make sure to share your kind words with our colleagues.

Best regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah at Etihad Towers

Property: Jumeirah at Etihad Towers
Address: West Corniche, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Abu Dhabi
#1 Spa Hotel in Abu Dhabi
#1 Luxury Hotel in Abu Dhabi
#1 Family Hotel in Abu Dhabi
#1 On the Beach Hotel in Abu Dhabi
#3 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Jumeirah at Etihad Towers 5*
Number of rooms: 382
Official Description (provided by the hotel):
Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more   less 
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Also Known As:
Jumeirah At Etihad Towers Hotel Abu Dhabi

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