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“Excellent Anniversary Stay!” 5 of 5 bubbles
Review of Jumeirah at Etihad Towers

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Jumeirah at Etihad Towers
Ranked #1 of 130 Hotels in Abu Dhabi
Certificate of Excellence
New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Anniversary Stay!”
5 of 5 bubbles Reviewed 4 August 2014

We stayed at the Jumeirah at Etihad Towers for just 3 days/2 nights to celebrate our one yr anniversary in Abu Dhabi! We could not have chosen a better property in a prime location. I struggled with choosing golf, beach and romance. The Jumeirah offered it all. One of the best properties I have ever stayed in by far. Definitely a 5 star experience. Not far from the Central Market Souk, across from the lavish Emirates Palace hotel, across from the Grand Mosque and on the Corniche. My husband still went to Yaz Island to golf. He loved it. Although the beach is rather small, its private and amazing. There is some construction going on on both sides of the property, I assume new hotels to come, but you'd never know it. No noise. The Observation deck is amazing. The views are breathtaking, just sucks it closes at 6pm. Im sure the view is even more awesome at night, but no one will ever know unless its winter. We ate at Quest, the asian fusion restaurant. The experience was nice. Not enough food though for the prices. The food itself was edible. Did not taste much like Asian though, but it was inspired. We had a late check out and breakfast buffet with our package. Awesome. The breakfast was decent. No pancakes or french toast, but lots of other goodies. Hotel does a great job with check in and check out. Smooth. Very nice staff overall. Turn down, room service, and they even gave us a special welcome for the anniversary. Rose petals, wine and chocolates. Perfect. There is a VERY high end mini mall attached to the property as well. The gym was spectacular and every amenity you want was provided there as well. Go for a club grand deluxe room. Thank God for that special upgrade. The room was clean, inviting and the amenities in the room are awesome. Best blow dryer/diffuser I ever used! Concierge was always helpful. This will be the go to place to stay should we visit Abu Dhabi again. A little costly of a ride from the airport, but not bad. No disappointments at the Jumeirah! I made sure I posted pics on IG/Twitter when I could!

Room Tip: Club deluxe room!
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Tanda3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 5 August 2014
What a wonderful review! Thank you so much for taking the time to share all your special memories with us.

We really appreciate your delightful remarks and will make sure to share your words with our colleagues. It was an absolute pleasure for us to have you as our guest on such a special occasion and we are thrilled to hear that our little personalized touches added so much to your experience.

We are looking forward to see your pictures, please do not hesitate to tag us on Instagram or Twitter!

Warm regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (720)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
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  • English first
  • French first
  • German first
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English first
Kuwait City, Kuwait
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

Booked a Grand King Club room in this lovely hotel,

Like: ( Everything to like, when the moment you enter the hotel with the extremely large beautiful lobby to the large wonderful room , to the nice and smoothly check-out...
the room was large and nice with a lovely view which was on the 58 floor level, room service and private dining was excellent , the Observation desk is a bonus to see in this hotel also there was what I called a small luxury mall in the hotel !! very nice.
I liked the variety of the restaurants in the hotel, all the staff were nice and helpful.
I cant even describe how the shower was super great . )

Dislike: (the breakfast in the executive club lounge was not good, little selection of food and most of the food don't have a name label on it to know what is it)

P.S : I really liked the delicious cake and the tasty Arabian champagne of my wedding anniversary celebration "Thank you Jumeirah"

Room Tip: I strongly recommend a high level room to get the chance to see the lovely view, away from the eleva...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charchop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 5 August 2014
Thank you for taking the time to review your experience at our hotel. We truly appreciate your kind words and will make sure to pass them on to our team.

It is very nice to know that we were able to make your wedding anniversary a special one!

With best regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

I am currently staying at this hotel before we change to the Fairmont, i am more then impressed with our stay here. The staff have been amazing, our rooms have been spotless twice a day, half board has been incredible and the general standard of the hotel is faultless.
The intricate detail is immense and the structure of the building inside and out is beautiful. The decor is tasteful and modern with stunning features. I am on the 44th floor and every morning the eletric curtains open and the view is perfect. There's nothing I can complain about it's exceeded my expectations. I would recomend family's, business and general travellers here. Cost for drinks and snacks are pricey but the quality overrides. You defiantly pay for what you get!! Thank you for an amazing stay here hopefully my next hotel will follow the same high standards.
We will defiantly be back.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank RioPerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 5 August 2014
Many thanks for taking the time to share these delightful compliments with us! We are absolutely thrilled to know that you had such a wonderful stay at our hotel.

The whole team is definitely looking forward to the pleasure of welcoming you back soon.

With warm regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

I stayed for three nights during Ramadan on my flight from London to Sydney. The service was very welcoming and the hotel is beautiful I did not want to leave my package included half board and as I arrived at 8.30 at night I was pleasantly surprised that I could still dine in the buffet restaurant. I found the remote control a bit confusing for the lights but apart from that I had a very nice stay. There was only one bar that you could get alcohol from and unfortunately in the Middle East smoking is still permitted in the bars so I only stayed for one. Overall the staff seemed very happy and always willing to obliged the guests

Room Tip: I called into the Emirates palace hotel opposite and I was glad that I stayed in the jumeriah ethiad...
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  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 5 August 2014
Thank you for your positive review, we are absolutely delighted that we were able to provide you with a smooth stopover in Abu Dhabi!

Kind regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire, England
Level Contributor
89 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

We had a great stay at this hotel. The lobby area is stunning, the design is beautiful and striking.

Service was consistently high and we enjoyed two evening meals, one in Nahaam and also in the Japanese restaurant.

It's true that the sun disappears from the pool around 2ish but that is hardly the hotels fault.

As we stayed in a club room we had access to the executive lounge, this was great and we took full advantage of the complimentary champagne each evening. The breakfast in the lounge was excellent as were the evening canapés.

The room was really comfortable with a wonderful bed. One small criticism would be lack of wardrobe space but overall this was very much a five star environment. We did see another room and the storage space in it was better so probably just down to room configuration.

If we find ourselves in Abu Dhabi again we would not hesitate to stay here.

Stayed August 2014
Helpful?
1 Thank TTravel71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for taking the time to share your detailed feedback with us, it is a real pleasure to see that you had a great stay with us.

It is also nice to know that you had the opportunity to experience two of our restaurants for dinner!

We hope that we will have the pleasure of welcoming you again to our hotel.

Best regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

Jumeirah Etihad Towers in Abu Dhabi was an overall exceptional experience.
Amazing food (Angelique is heavenly).
Great Amenities.
Great views from the observatory floor.
Great toiletry sets and amazing tub!
Brilliant Service.
Truly number one in AD

Room Tip: Higher floor with a view of the Emirates Palace
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Akkkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for this glowing feedback about your recent stay with us! On behalf of the whole team, it was a pleasure to have you as our guest and it is a delight to know that you consider us to be the best hotel in town!

Best regards,

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabistaymonth=8
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 30 July 2014 via mobile

Staying at this hotel now. Service is appalling. Waited for over one hour for ice to be sent to the room after three phone call requests. Pool area like a building site with construction noise all day coming from the building site next door which also blocks out the sun around the pool by midday. Worst service in any hotel I have stayed in within the UAE.

  • Stayed July 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Ierossi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, Guest Relations at Jumeirah at Etihad Towers, responded to this review, 3 August 2014
Thank you for sharing your feedback with us.

As for the construction site you mention, we wish to apologize for the inconvenience. However, for the benefit of other readers we would like to clarify that our pool area is not a construction site in itself. There is currently a building site besides our hotel, of which we inform our guests on our website on the one hand, and tour operators and the other hand.

Then, unfortunately the appearance or disappearance of the sun is due to the overall architecture of the site. Sadly, we do not have any power to influence this.

Best regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah at Etihad Towers

Property: Jumeirah at Etihad Towers
Address: West Corniche, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Abu Dhabi
#1 On the Beach Hotel in Abu Dhabi
#1 Spa Hotel in Abu Dhabi
#1 Luxury Hotel in Abu Dhabi
#1 Family Hotel in Abu Dhabi
#3 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Jumeirah at Etihad Towers 5*
Number of rooms: 382
Official Description (provided by the hotel):
Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more   less 
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Also Known As:
Jumeirah At Etihad Towers Hotel Abu Dhabi

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