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Ramada Abu Dhabi Downtown
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Reviews (833)
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All reviewssura restaurantnice hoteltourist club areatop floorrecommend this hotelcentral locationbusiness tripenjoyed my stayfront officeduty managerspacious roomvalet parkingswimming poolspecial thankslate checknice staythea
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533 - 538 of 833 reviews
Reviewed 1 March 2013

landed in Cristal Salam Hotel vor 5 hours because delayed etihad fly.
Stuff took care for bad condition because travelling troubles
( 6 hours delay after 11 hours flight )
Clean rooms, friendly housekeeping service, tasty breakfast !
In case i will come back to Abu Dhabi for business or holiday it will be my first choice !

  • Stayed: March 2013, travelled on business
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Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2013

The Staff Was Professional And Cordial, Personal Bonding Is Established. The Motivation And Dedication Of Staff Is Admirable.The Location Is Very Good As It Is Accessible To Mall,Restaurants,Supermarket.I Had A Wonderful Experience , Appreciate The Efforts Of Mr.Gopal And Team In Making My Stay Comfortable.The Rooms Are Comfortable.The View From Hotel Is Good.The Approach Towards Guest Is Commendable Be It The Chef/Manager.

  • Stayed: February 2013, travelled on business
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Thank abhijeet786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2013

Extremely clean modern hotel offering old style service in an up to date hotel. The staff from front desk to housekeeping to breakfast servers to concierge exceeded all expectations. Stayed three nights while conducting business in Abu Dhabi and really appreciated this hotel. The stable, fast wireless Internet was available throughout the hotel and greatly facilitated our work. This will be my Go-To location for work in Abu Dhabi/Dubai.

  • Stayed: February 2013, travelled on business
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Thank Boulder11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this reviewResponded 9 March 2013

Dear Guest,

Thank you for making us your "go to" hotel !

I'd like to focus on a feature that clearly made your business trip successful: our fast, & stable wi fi & internet service. It must also be mentioned that we are one of the few hotels in town that provide this service complimentary! No charge at all! And if you do not have your own device, free access is provide through our pc's at our Business Centre.

We look forward to welcoming you back.

Kind regards,

Sid Sattanathan
Cluster General Manager
Cristal Salam
Cristal Abu Dhabi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2013

Comfort in the service upscale hospitality treatment for the guest full support in order to reach the highest levels of customer satisfaction whatever the requirements ...Conveniently downtown Abu Dhabi in the heart of the capital of the State of United Arab Aamarat ...Facilitated transportation and provides Internet services and fax and telex fine dining restaurants in this hotel feat with professional management, NES bars and noisy nights and beautiful and lively atmosphere and good taste and smooth ... Presence in customer satisfaction and achieve maximum customer in a pleasant and interesting ... Sports hall equipped with modern sports equipment and Cristal Salam Hotel has also special relaxation rooms for massage, where he works skilled specialists and a high level of competence and experience ... And has also female cosmetic salon for ladies and researchers for elegance and beauty world charm and elegance ..

Thank you Asaadtamona and you are the best hotel and yes friends



sultan ( abu kaled )

Room Tip: Add more different dishes or menu, arabic sisha and if you please can allow traditional clothes at vertical bar.
  • Stayed: February 2013, travelled solo
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Thank shadow A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2013

When you enter the reception you know straight away that you are in a pleasant friendly establishment the team are led by Food & Beverage Director Bassel who ensure that your visit is going to be special. Bassel is always looking after his customers requirements nothing is too much trouble to do and he ensures that his passion and customer service skills are passed to the team. Bassel ensures that only the best food and wines are served and is always checking with his customers to ensure that they are satisfied.

Bassel is the best Food and Beverage Director that I have had the pleasure to meet friendly, professional and a very good communicator. Bassel also ensures that everyones taste is catered for.

  • Stayed: February 2013, travelled as a couple
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1  Thank FrankHig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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