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“2 weeks stay - enjoyed” 4 of 5 bubbles
Review of Ramada Abu Dhabi Downtown

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Ramada Abu Dhabi Downtown
Ranked #44 of 131 Hotels in Abu Dhabi
Certificate of Excellence
Zvolen
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“2 weeks stay - enjoyed”
4 of 5 bubbles Reviewed 28 September 2013

Stayed at this hotel for 2 weeks on business trip. Staff were very pleasant. No smoking hotel, so you have to smoke outside, or go to the cafe. As every building in this country, it's overcolded (outside 42, inside 21).
Room was clean and big with internet (wifi and cable). Speaker attached to the TV in bathroom.
Hotel pool is really small and closing at 6pm..

Enjoyed the stay and may come back later.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ToBoSk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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670 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Milton Keynes, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 27 September 2013

Good standard hotel for business trips, with two restaurants and a bar at a reasonable rate. Located in the business district of the city. Only stayed a couple of days in Abu Dhabi so did not explore surrounding areas.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FlohUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Ramada Abu Dhabi Downtown, responded to this review, 3 October 2013
Dear FlohUK,

Thank you for your comments, we are pleased you enjoyed your trip and hope you get more time next time to explore Abu Dhabi.

Yours truly,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
1 review
5 of 5 bubbles Reviewed 27 September 2013

At first sight when I entered the Cristal Salam Hotel - it was obvious that it's excellent place, very beautiful building and all inside the hotel was attractive. we've choosen Ruby room - atmosphere was so pleasant, romantic) room is big and very comfortable, clean! You can find all necessary info inside the room about hotel facilities - and it's very helpful! Night service was performed in a very quick manner, food is tasty!
Want to emphasize the service staff - all personnel was really very friendly and courteous, all wishes was done in a fast way - thanks a lot for all of them!!!
If I'll be in Abu-Dhabi next time - for sure I'll stay here again!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
1 review
4 of 5 bubbles Reviewed 26 September 2013

Was upgraded to a Deluxe room and given a late check out till 3 pm, free of charge. Room was nicely designed, well cleaned and cozy. All the staff members were very nice and helpful. I really liked my stay!

Thank you :)

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Elza A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

My husband and I stayed here for four nights and had a very relaxing long-weekend. The staff were top-notch, the room and restaurant were lovely, the food was excellent (except the fake bacon and the sausages at breakfast - skip those), the gym has all the equipment you need, and the location was great (and close enough to walk to Abu Dhabi Mall). We were glad that we opted for Sura Restaurant for dinner at the hotel to host our friends; it turned out to be an elegant evening with superb service and cuisine options and special attention from the chef.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Livnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 September 2013

Had a brilliant time at this hotel. Staff were extremely helpful and friendly all of the time as soon as we checked in. Room was immaculate and always cleaned when requested as we liked having a lie in. If we stayed in Abu Dhabi again we would go back no question.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, Director of Sales at Ramada Abu Dhabi Downtown, responded to this review, 23 September 2013
Dear OliverS,

Thank you so much for making the time to post your review.

So pleased you had a great stay with us and we look forward to welcoming you back.

The various teams will be delighted to hear your comments.

Thank you again.

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
5 of 5 bubbles Reviewed 21 September 2013

The staff are excellent! Very attentive and helpful! Good hotels are everywhere but the warm service really make this hotel better among the good hotels! Rooms are clean and tidy and location is convenient. Of course, under the hot weather it is not easy to walk no matter how close it is.

Stayed September 2013, travelled solo
Helpful?
Thank Delang_andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, Director of Sales at Ramada Abu Dhabi Downtown, responded to this review, 23 September 2013
Dear Delang_andy,

Thank you so much for taking the time to post your review.

Delighted you enjoyed your stay with us and experinced the warm Cristal welcome!

Look forward to welcoming you back soon and thanks again for your feedback.

Best regards

Kamal Fakhoury
COO/Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Abu Dhabi Downtown

Property: Ramada Abu Dhabi Downtown
Address: 8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 131 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Abu Dhabi Downtown 4*
Number of rooms: 111
Official Description (provided by the hotel):
Ramada Downtown Abu Dhabi an exciting new hotel in the heart of the downtown banking district. Our 112 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night. ... more   less 
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