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Ramada Abu Dhabi Downtown
Ranked #30 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 5 August 2014

I spent 5 nights at this hotel in July and it was really great. The staff are fabulous and always happy to help. Very knowledgeable about the area. and things to do and see. Less than 10 minute walk to Abu Dhabi Mall and several other bars and restaurants.
The hotel itself was lovely. Big room and bathroom, spotlessly clean. Great bar and 2 restaurants all reasonable value. Small pool was always quiet and a great place to relax.
Will definitely be going back

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Eleanormcv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 - 336 of 806 reviews

Reviewed 3 August 2014

Cristal Salam provided me and family with an overall perfect experience. The night manager accommodated our reservation requirements professionaly. We received a warm welcome. Staff were professionally friendly. It is a respectable hotel family hotel with a very family oriented staff.

Room Tip: The hotel is located in a very quiet neighbourhood. Delux king rooms are sizeable, it is a downtown...
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank Mohamed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

We landed to find 43 degree temperatures and dust restricting the views. And it was Ramadan, though that turned out not to be a problem (could eat in our room, and drinking water did not seem to be an issue as long as you were discrete - we were told to drink from the water fountains at the Grand Mosque by the guides).

We were offered an upgrade at no cost (though we are not convinced the room was any bigger than we had booked). That said, the room was large, the air-conditioning good, the beds comfortable and there was a table and a couple of chairs. No view, but none expected.

We thought we were hustled a bit too often (e.g. it was suggested that we could not count on a taxi to the airport early in the morning, and we should book a limousine at about 30 dirham more. we asked about an Iftar meal and they tried to push a desert safari. that said, we had the Iftar meal at the restaurant and it was very nice and good value.

The hotel is located away from the main tourist area, and was a short but very hot walk from Abu Dhabi Mall. Taxis are very cheap and next time we would use them more and not bother with the hop on-off bus.

All that said, it was good value for money and we would stay here again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank GentlemanAuditor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

I stayed here for 10 days while in Abu Dhabi, a decent smaller hotel with really good friendly staff.

I stayed in a deluxe room which is a good size, has a nice table with two comfy chairs, a computer desk, and plenty of storage space. There is a computer network outlet in the room, or you can connect to the wifi. I used the wifi and the internet was fairly fast (5mbps) and very reliable. I had no connection issues at all. The rooms are very clean and in good condition, and everything in the room worked perfectly. The TV channel selection is also good, with plenty of english news and movie channels.

Breakfast is also very good, and they change it up everyday so you don't get exactly the same things all the time. There's also a chef on duty who cooks eggs and omelets to order for you.

The gym is very well equipped, it's fairly cramped, but it's functional and has a good variety of machines and free weights. There's also a Spa inside the hotel, I didn't use it personally, but I heard good things about it from some colleagues who were also staying there.

The Vertical Bar on the top floor is really good. It has a great layout, and the happy hour prices are very good for Abu Dhabi (12 AED for a bottle of Heineken). Big Sean who runs the bar is very friendly and helpful, and Roliet who serves in the bar is an awesome bartender. They have a good food menu, I ordered a few different things while I was there, and the food quality and portion size were good. There is a 'Ladies Night' on Thursdays which does attract some 'available' Ladies, but they're not pushy, I told them I wasn't interested and they left me alone.

The hotel is very well located, with plenty of good restaurants within walking distance, and Abu Dhabi mall is about a 10 minute walk away. There is car parking free of charge underneath the hotel, and Milan the car park guy is very helpful if you need your car available at a certain time in the mornings.

The amazing staff, great location, good bar, and reliable internet make this a perfect business hotel. I would happily stay there again.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
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1  Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014 via mobile

I stayed at Cristal Salam for one night the hotel is nice only the location is little confused but near to Abu Dhabi mall few mints walk only ,the check in was friendly and very welcoming , the Korean restaurant is nice .i recommend this hotel .thanks to all the staff and see you next time.

Stayed: June 2014, travelled on business
2  Thank Mido111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Nice hotel in a good tourist location for Abu Dhabi. A little difficult to find and there is a Cristal Salam and a Cristal hotel, so make sure you give the taxi driver the right one.
Friendly check, although valet for car is a bit slow. We got a free upgrade since the hotel wasn't too busy, which was really nice.
Rooms and comfortable and not too small. Comfy bed, free wifi and good selection of TV channels in many languages.
Rooftop bar is nice.
Only downsides: pool is really small and right outside the bar so a bit awkward. Lighting in the bathroom was quite dark.
A nice option for visiting Abu Dhabi without breaking the bank!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RSTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

As a colleague in the same industry i ve stay in this hidden hotel just for a few hours
the nigth incharge Mr Ron was fast in my check in and very professional the room service was fast to to get my orders the chk/out was smood with Ms Amal .
the room was very nice two thinks that missing to completemy stay the first one the room was smelly of cigarettes even if it was non smoking room the second the amenities they was no amenities in my room plus it was ònly one towel
one think for the managment in taking care of your costings you gain money but you loos the standers and the guest that use to stay in your hotel and notice the difference
thanks to staff who made my stay

Stayed: June 2014, travelled with friends
2  Thank Noamanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Abu Dhabi Downtown

Address: 8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 128 Hotels in Abu Dhabi
Price Range: £42 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Abu Dhabi Downtown 4*
Number of rooms: 108
Official Description (provided by the hotel):
Ramada Downtown Abu Dhabi an exciting new hotel in the heart of the downtown banking district. Our 112 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night. ... more   less 
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