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“Outstanding Service”

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The St. Regis Saadiyat Island Resort
Ranked #27 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 28 July 2014 via mobile

I check in yesterday in this resort and i feel so sorry as i didnt visit before, i belive that visiting other hotels is just wasting of time , this resort explain the true hospitality , service , culinary , recreation, etc ,,,,,, i couldnt find any single mistake even i always check the very simpl points but i could not find , so many hotels in this country have issues in services , but this hotel for me is the best since 10 years of my stay in UAE , food is wonderful , as a chef I always point in food but yesterday dinner was amazing i can rate the food for the first time 100% full markes, service as well is excellent , we have very helpfull butler , always at our service ,,,,, i will tell you tomorrow sadly we will check out however i will stick to visit this place whenever i come to Abu Dhabi , i can rate it 100% outstanding score

Stayed: July 2014, travelled with family
3  Thank chefamro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,191 - 1,197 of 2,489 reviews

Reviewed 27 July 2014

We were expecting that the services will not be desirable considering that the Hotel will be busy as our stay fall on a weekend and EID Holiday is coming up yet each and every Staff we encountered, they were very accommodating, polite and very helpful. I would highly commend Aquino from the Reception whom I describe as an exceptional Employee, very attentive and proactive. Our whole stay is indeed worth of the word "EXPERIENCE". Keep up the good work!

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

The saadiyat suite is big and comfortable and luxurious and the hotel facilities are excellent, including the gym which is a five minute walk away from the lobby area. The beach is lovely, as are the pools, and Tourqouize restaurant served fine meals. The only thing that slightly let it down was service, specifically room service which had to be called repeatedly to finally come up with what had been ordered, and the food service at the pool.. it took ages for them to bring a couple of salads.

I will come again though.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank IntrepidTraveller16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We stayed for 2 nights as a stopover en route from Sydney to London as a family of five (three kids of 6, 4 and 6 months).

We wanted the rest and so stayed in the hotel for our entire time in Abu Dhabi ... and that was an easy decision to make as I cannot fault any aspect of this hotel. It was immaculate: the service was swift, polite and friendly, the food was very high quality, the spa was world class (my wife tells me), the pools were pristine and we all said that we just melted into the beds.

I needed to drag our 6 and 4 year olds out of the (free of charge) Sandcastle Kids Club. We had an in room babysitter one night to allow us to have dinner together, which worked perfectly and was pretty reasonable in price too.

I would have no hesitation in staying again and would absolutely recommend this to anyone travelling either as a family, as a couple, on business or alone. Anyone looking for a luxurious stopover or an extended holiday would do well to stay here.

Room Tip: The sea view is impressive but the quality of the rooms means you just can't go wrong wherever t...
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

Amazing service with best personalisation . Impressed !!!
Recomended to all travellers to Abhudhabi for a lovely get away .
All staff engaged are amazing specially Butler Service received .
Thank you all !!!

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Sarath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

It is one of the best place to relax and enjoy , home away from home at U A E.The staff are well trained and professional.They are allways there to give their utmost to their GUEST. Highly satisfied my stay.I can recomend it to any one who is looking the BEST. Raju Varghese.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Raju V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We didnt stay here during our trip, however we popped in one day for a couple of relaxing drinks and to check the place out. It is amazing!
The beach is very nice and looks out to the Persian Gulf so you get proper waves rolling in, which is fantastic to watch and I'm sure great fun to dive through!
Well worth buying a day pass for the beach if you're looking for somewhere nice to spend a weekend day. The food and drink are excellent quality and the ambience and the views are world class.

  • Stayed: July 2014, travelled as a couple
    • Cleanliness
    • Service
1  Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The St. Regis Saadiyat Island Resort

Address: Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 128 Hotels in Abu Dhabi
Price Range: £187 - £616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Saadiyat Island Resort 5*
Number of rooms: 377
Official Description (provided by the hotel):
The St. Regis Saadiyat Island is your new address in Abu Dhabi overlooking either Saadiyat's pristine beach or the impressive Saadiyat Beach Golf Club, designed by the golfing legend, Gary Player. The resort provides unparalleled accommodations and service along with food and beverage outlets that provide sumptuous meals and refreshing drinks. ... more   less 
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