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“Very nice hotel”

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The St. Regis Saadiyat Island Resort
Ranked #29 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Chiasso, Switzerland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very nice hotel”
Reviewed 17 August 2014

I spent few nights at the Saint Regis, and I can recommend it. Rooms are very nice, and the hotel premises are impressive and very sophisticated.
The worst side was the canteen, but it was outstanding if compared to some competitors.

  • Stayed September 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bispereo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stregis_Management, Geschäftsführer at The St. Regis Saadiyat Island Resort, responded to this review, 22 August 2014
Dear bispereo,

Thank you for your wonderful review and for choosing the best address. We are delighted to read that you enjoyed our well-appointed rooms and it was indeed our entire teams pleasure to deliver you a memorable experience.

We look forward to your return very soon.

Warm regards,

Stewart Selbie
General Manager
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2,387 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (556)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 August 2014

I am an international very experienced traveller. I have stayed in the hotel for about 2 weeks.
The thing is quite simple: As a normal package tourist you will feel very comfortable and not recognize the shortcomings of the hotel. As somebody expecting highest standards you better stay away. I agree with the review of "gorkiij", but not his rating. The hotel still offers a lot of value for money and compared with other 5 star hotels the staff is very welcoming and friendly. Especially the Guest Experience Manager, Mrs Yoori Goh, and the St. Regis Butler, Mrs Dijana Orestijevic are to be mentioned here. They made me feeling like home. When booking, pay attention to the fact that some companies offer HB and drinks included, some other do not. Drinks included will save you around 50 USD per day. The hotel is a great stay for families, singles better look for a different holiday destination. The adult pool is calm and quiet, I enjoyed spending time there. The a-la-carte Restaurants are top, the "Olea" a middle catastrophy, though food has to be rated good - very good. There is a Spa and a Gym, a supermarket and ATM nearby, located in a small shopping mall where you will what is needed during your stay. For those ones, having no board booked, there are also a couple of restaurants just opposite the hotel where you can find breakfast, lunch and dinner. And please, do not complain about a bottle of water (1 L) charged aorund 10 USD: You are still staying at a 5 star hotel and not All-Inclusive in the Carribean ;)

Room Tip: Always ask for 5 to 8 level.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Roundtheworld B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stregis_Management, Geschäftsführer at The St. Regis Saadiyat Island Resort, responded to this review, 22 August 2014
Dear Pa H,

Thank you for sharing your review globally and for rating us so highly. We appreciate your honest feedback about our team and it is a moment of pride to read that especially Joori and Dijana made your stay memorable. Feedback like yours is very encouraging and motivates us to continue to deliver an experience beyond expectation.

We look forward to your return for another indelible experience in the future.

Warm regards,

Stewart Selbie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2014

Hi,

We spent almost 2 week in this hotel for the summer holidays.
I had no problem during the check in and the hotel is beautiful. Even if could be considered as a bit cold for the Arabic style. The room was clean and nothing to say about the cleaning service. We always found the room fresh and clean when we were back. The pool is clean and big. There is a special pool for the children were you can find a lot of toys. My little girl loved it.
The concierge service is also great and always gives us the good advice.

The food in the Olea buffet restaurant was ok but repetitive.

The problem is the quality of services. The guys at the restaurant and the pool are totally unskilled and rude. At the pool, you have to run after the guys to get a drink because they pass close to you and they turn their head to a different direction to not serve you. However, they came in 2 sec to remove the glass or plate from your table (sometime even not finished!). At the olea restaurant, I had to wait for 25 minutes before somebody came and gave me the cutlery and ask me if I wanted something to drink. You have the feeling to be in a low-end all inclusive hotels.
We are used to go to hotel chain like 4seasons, Oberoi or Ritz Carlton and the service at St Regis is few steps below.

All in all, this hotel has good infrastructure but a poor service.
Emmanuel

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
7 Thank gorkyii G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stregis_Management, Geschäftsführer at The St. Regis Saadiyat Island Resort, responded to this review, 22 August 2014
Dear gorkyii G,

Thank you for sharing your feedback with us and we are delighted that you enjoyed our Mediterranean-inspired resort and its facilities. Your honest feedback on areas of improvement is appreciated and will be shared with the team.

We look forward to welcoming you again in the near future.

Warm regards,

Stewart Selbie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2014 via mobile

Beautiful welcome to the hotel by Dahmir the night manager on our first night with a cold drink and cool face washer.
He informed us about everything to do in the area.
The bathroom was ridiculous and the service at the "adults only" pool was great.
The included breakfast was also 10/10.
I couldn't fault it.
The nightclub on the grounds was empty at midnight but by 2am was pumping with a guy on an electric violin jamming with the DJ. Our drinks bill ran to $US 500 very quickly.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamesDCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stregis_Management, Geschäftsführer at The St. Regis Saadiyat Island Resort, responded to this review, 22 August 2014
Dear JamesDCR,

Thank you for your positive review and for your kind words of appreciation about Damir.

We look forward to your return in the near future for another bespoke and memorable experience.

Warm regards,

Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 15 August 2014

This was without a doubt one of the best, if not the best, hotel we have stayed. The staff was amazing. Our butler Josh went out of his way to make my partner's 35th birthday unforgettable. Had an amazing time. Looking forward to going back soon!

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Luiza V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stregis_Management, Geschäftsführer at The St. Regis Saadiyat Island Resort, responded to this review, 22 August 2014
Dear ClaudiaDX,

Thank you for kind words of appreciation about the our venues and facilities. We eagerly look forward to welcoming you again for another memorable experience.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
Reviewed 15 August 2014

Checked in for a one-night stay only, checked out as relaxed as we'd be after a 5-day holiday... This hotel is amazing: rooms are beautiful with huge bathrooms, staff went out of their way to accommodate our every wish, breakfast at Olea and dinner at Sontaya were excellent, the spa area and treatments out of this world. And being on Saadiyat Island, the hotel also has a private stretch of white sandy beach and nicely designed separate pool areas for adults and families.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClaudiaDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stregis_Management, Geschäftsführer at The St. Regis Saadiyat Island Resort, responded to this review, 22 August 2014
Dear ClaudiaDX,

Thank you for your wonderful comments about The St. Regis Saadiyat Island Resort, it is with pride that I read that of your experience.

We eagerly look forward to welcoming you again for another memorable and bespoke experience.

Warm regards,

J. Stewart Selbie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

We enjoyed a lot our stay in the magnificent hotel of St. Regis Saadiyat Island i Abu Dhabi, great relaxation, wonder beach and pool in addition to the children amusement facility which they have liked

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Rami I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The St. Regis Saadiyat Island Resort

Property: The St. Regis Saadiyat Island Resort
Address: Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The St. Regis Saadiyat Island Resort 5*
Number of rooms: 377
Official Description (provided by the hotel):
The St. Regis Saadiyat Island is your new address in Abu Dhabi overlooking either Saadiyat's pristine beach or the impressive Saadiyat Beach Golf Club, designed by the golfing legend, Gary Player. The resort provides unparalleled accommodations and service along with food and beverage outlets that provide sumptuous meals and refreshing drinks. ... more   less 
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