I have been putting off writing this review, because I do not know how to adequately express into words how amazing The St. Regis Saadiyat Island was and how special they made us feel - for me and for my brother birthday celebration.
What made this place so special? Well, it was the service and the staff.
First, we've got a free upgrade to an Ocean Suite. Very stylish, beautiful and luxurious with an amazing ocean view. And with a professional, personalized, and friendly check in with late check out. Thanks to the managers Damir & Joori and also to Chiara. It was an awesome arrival experience!
Second, the attention to all the details made during our stay at this property especially the Butlers. In fact they go out of their way to recommend more options for us plus a complimentary Birthday cake. Thanks to Marjorie, Nenita, Diana and Joana.
The food in Sontaya is exceptional! I love the taste, presentation plus ambience of this restaurant. Thanks to Jessa, Koko and Moe for their excellent service especially the manager Nay and Belle who came to table and seemed genuinely interested in our comments. Absolutely fantastic! Great food, great service, great atmosphere, great views!
And also I was so impressed and touched when the staff in Turqouiz surprised me with Birthday greetings together with a complimentary Birthday cake during our Lunch. Not only was the food was magnificent but also the unique location of the restaurant with an amazing sea view! Can't express a very nice feeling - the staff are very knowledgeable, friendly and accommodating. Service was exemplary and quick! Special thanks to Jovana, Lem and Shijumon. If you are in town and want to try top class sea food, then this is best place for you.
The spa was so lovely, gorgeous and fabulous! It is overly luxurious! It has a very authentic ambiance with soothing music and fragrance floating in the air. With very professional, well-trained and friendly staff, it was excellent! We enjoyed our massage treatment. Thanks to Jacqueline, Jiriya and Ketut who did the massage treatment for me, for my younger sister and brother. The best massage treatment ever! And also to the receptionist Amine and Kanya who were very friendly.
This was our first stay and overall, The St. Regis lives up to it's name with their superb service to their guests. I cannot thank them enough as it definitely made our birthday celebration feel more special. We highly recommend to stay here as you will never regret. Expect nothing but the best! Would definitely come back! That was truly an exceptional, magnificent and a paradise experience!
- Official Description (provided by the hotel):
- The St. Regis Saadiyat Island is your new address in Abu Dhabi overlooking either Saadiyat's pristine beach or the impressive Saadiyat Beach Golf Club, designed by the golfing legend, Gary Player. The resort provides unparalleled accommodations and service along with food and beverage outlets that provide sumptuous meals and refreshing drinks. ... more less
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