I stayed at the Park Hyatt for one night with my wife, using their all inclusive offer, which was great value.
On a positive note, the hotel is beautiful and the staff are very friendly. The food was excellent, although the main bar and restaurant didn't feel very intimate - high ceilings made the venues feel very 'hotel like'.
Sadly, this hotel seems to have been built in a rush. It baffles me that this sort of thing is still happening in the UAE.
You can imagine the conversation in the boardroom.
'Shall we spend millions on architects, fittings and landscaping to build a beautiful hotel?'
'Yes, but let's employ the cheapest bunch of idiots we can find to actually build it'.
There are plenty of things the Park Hyatt needs to fix for it to be a truly five star hotel.
The metal poles around the poolside area were rusty. Fittings in the room were loose and plug sockets fell out when used. Electronics flashed lights all night, disturbing our sleep. Polyfilla and bad paint jobs could be seen all over the room. The lift had some damaged decorative work that was left unfixed the whole time we were there. The AC had failed in the beachside restaurant during lunch, repair work was being done on the pool... Lots of little niggly things that suggested a rush job and, particularly in the case of the bedroom itself, that noone had done any proper snagging before handover. How can a brand new five star Park Hyatt hotel have a toilet flush unit that wobbles and falls out of the wall?
It would also be better if they split the pools, making one of them families only and the other adults only. It's hard to relax and read a book when certain families are letting their kids run wild around you.
If someone senior from Hyatt could take the time to scrutinise the whole hotel and get the contractors to finish things off to a high standard, this will be a truly excellent resort. It is still very good today, but too many visible niggles let it down.
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