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“nice hotel in a good spot” 4 of 5 bubbles
Review of Centro Yas Island Abu Dhabi by Rotana

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Centro Yas Island Abu Dhabi by Rotana
Ranked #35 of 131 Hotels in Abu Dhabi
Certificate of Excellence
Inverness, United Kingdom
Level Contributor
160 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“nice hotel in a good spot”
4 of 5 bubbles Reviewed 25 March 2014

Our room looked out over the Yas Marina Circuit which was a great start, rooms were clean and smart, reception staff were nice and always ready to give advice, the pool area was always lovely and clean, but overall the waiting staff in the restaurant were probably the best, they were attentative, we were there for a week, we were greeted by all of them every day in a polite and friendly manner, the food was very good, plus we were only a short distance from activities and a beautiful sandy beach.

Room Tip: ask for a room looking towards the Yas circuit
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank iansue86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 30 April 2014
Dear iansue86,

Greetings from Centro Yas Island! We all sincerely appreciate your visit and for taking the time to share your experiences with us.

Thank you very much for recognizing the team, and it is great to know that you enjoyed the hotel's facilities and services. We are proud of the fact that we can look after the guests the way we do and that we offer great value-for-money in this fantastic leisure destination.

It would really our pleasure to welcome you back to discover more of the great activities that are offered on Yas Island.

Many thanks and best wishes,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

i had good and lovely exeperince stay in centro hotel 2 years back as this was my special expeince of celebrating my birthday in yas island rooms were too good and hotel enviroment was very pleasant and very good enviroment

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dev2279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 24 March 2014
Dear dev2279,

Thank you very much for your comments, we are so pleased to know that you have good memories of the Centro Yas Island.

All of your comments have been shared with the team, and we sincerely hope to welcome you back to discover more of the hotel and what Yas Island has to offer.

Sincerely,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

I stayed at the Centro for six weeks over February and March 2014. Was based here whilst on business. The room was clean and comfortable with a great view over the pool, although the room was a non smoking room some previous inconsiderate guest had obviously smoked within the room as there was evidence of a cigarette burn on the carpet.
However this did not affect my stay.
I found all of the staff to be very friendly and very attentive to my needs. There was a huge variety of great food at reasonable prices on offer, between the buffet, a la carte menu, snack menu, room service and the bistro. Bar was well stocked and happy hour prices went down well with the guests. The restaurant manager and his staff did an exceptional job each and every day and made my lengthy stay a pleasure.
Hoping to get back later on this year. Keep it up guys and girls.

Stayed February 2014, travelled on business
Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 24 March 2014
Dear James K,

We sincerely appreciate your continuous support for Centro Yas Island and for always giving us your valuable feedback.

It is great to know that the team made you feel right at home, they are very thankful and honoured to have met your needs.

We all look forward to your visit later on this year, please remain in touch and I can make all the necessary arrangements for you.

Best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

Stayed here while attending a two day event on the Yas Marina circuit, it's literally a stone's throw away and comes for an incredible price. The hotel is comfortable and amply spacious as you'd want, and at the rate I booked it the price was phenomenal.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 24 March 2014
Dear Tim B,

On behalf of the entire team at Centro Yas Island, thank you very much for choosing our hotel and for sharing your experiences with us.

We are glad to know that, overall, your stay with us was memorable. The team does a great job delivering on the Centro promise: comfortable rooms, world-class service, and prices which are incomparable.

It is great that you were able to visit the Yas Marina Circuit, and hopefully on your next visit you will discover more of what the hotel and Yas Island has to offer.

We look forward to your next visit, thanks again and best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wicklow, Ireland
1 review
5 of 5 bubbles Reviewed 5 March 2014

We stayed in the hotel twice, in both cases following long flights. One one occasion we arrived at the hotel at 8am. Staff organised for us to check in at 9.30 following breakfast without us even asking.
Also we accidentally left a bag of medication in a taxi from the airport, again the hotel reception staff could not have been more helpful in getting the bag back A BIG thank you for that.
Loved the variety of food available particularly for breakfast.
We had a great view towards the F1 grounds and the Vicroy Hotel with it's changing lights; magical.
Would definitely recommend it; the staff really understand what customer service means.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jimmy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 8 March 2014
Dear Jimmy L,

Thank you very much for choosing the Centro Yas Island as your pit stop in Abu Dhabi and for sharing your experiences with us via TripAdvisor.

It is great to know that you had a memorable visit and that you were very well looked after by the team. We are proud of their service approach and I will certainly share your motivating comments with them.

Thank you very much for the recommendation and we sincerely hope to welcome you back for an extended period on your next visit to Abu Dhabi.

Best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
abu dhabi
Level Contributor
218 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 23 February 2014

As many other reviews have said, this is of a better standard than most 3 star hotels and the prices are very reasonable unless there is a special event on and you leave booking late. Room was good and of an adequate size. Although some people said the rooms were small, they were probably bigger than most rooms I have stayed in in London. Everything was spotlessly clean. I was impressed with the welcome we got from Osama at reception. Also, we got checked in around 12:30 with no problem at all. The only small complaint was that the lights in one of the rooms (we had booked two) didn't work properly. The bedside main lights and spots were not operating separately, so when I wanted to read, my husband had to have his lights on too. Also the desk light wouldn't work.

The other grouse was that although all the hotels were full to bursting point because of the Rolling Stones concert, there was no special provision for all those hungry and thirsty people they knew would be crowding back at around 11:30. I am sure it was the same for all the hotels in the complex, as we strolled to two other hotels around 11:30 searching for somewhere to have a snack. I think the only place open for food was the bar, when all we wanted was a sandwich, salad or baked potato. Even in the sister hotel next door, the 'pub' was so crowded it was difficult to even enter. When we decided to just call room service at about 11:45, it was about 5 minutes before anyone answered and even then he said they were very busy, so it would take about 35 minutes. I think the C-deli where you can get sandwiches and snacks, closed at 11:30 - or at least, we weren't told by room service that we could get something there. We ended up going to bed hungry - even the fridge was empty - no mini bar so not even a bag of crisps or some nuts available. The hotel complex is isolated and there are no shops at all so it is advisable to bring a few snacks with you.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dupeyabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 8 March 2014
Dear Helen N,

Greetings from Centro Yas Island! We are happy to know that you chose our hotel for your recent stay and that we were able to share the memorable Rolling Stones weekend.

In addition, I sincerely appreciate your feedback and we intend to take all the points and work on improving our overall services, especially at busy concert weekends. I must apologize, on behalf of the team, that you ultimately went to bed hungry although we had made some advanced preparations for food after the concert.

Your feedback regarding Osama is very much appreciated, I will certainly pass on the compliments to him. We would all be thrilled to welcome you and your friends back to Centro Yas Island in the very near future.

Sincerely,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petersfield, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

This hotel is convenient for the airport, travel to Abu Dhabi (30 mins) and Dubai (60 mins), apart from the local things to visit such as Ferrari world, Yas waterworld and the F1 track (all within 5 mins). Extremely friendly, knowledgeable and efficient staff both in reception and the restaurant. The room was small but had everything needed including free internet. The bed was one of the most comfortable that I have slept in and the sound proofing was excellent. Good selection of food at the buffet breakfast and convenient deli which is open 24 hours, very useful with our late night arrival. Private beach is an easy 10 minute walk, or there is a free shuttle. Sunbeds, towels and parasols provided.

Room Tip: We had a view of the Viceroy hotel (where the F1 track goes through) very pretty to watch the changi...
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Soos1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentroYasIsland, Manager at Centro Yas Island Abu Dhabi by Rotana, responded to this review, 8 March 2014
Dear Soos1960,

I would like to extend, on behalf of the the team, my sincere thanks for choosing the Centro Yas Island for your recent family trip to Abu Dhabi.

Thank you for the feedback, I have shared your compliments with the guest service and the culinary teams and we take pride in their ability to delight our guests on a daily basis. We are also pleased to know that the bed was a memorable element of your visit to our hotel.

We are all eager to welcome you back, please remain in touch and I will be pleased to help you plan your next trip to Abu Dhabi.

Thanks and best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centro Yas Island Abu Dhabi by Rotana

Property: Centro Yas Island Abu Dhabi by Rotana
Address: Golf Plaza, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #35 of 131 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Centro Yas Island Abu Dhabi by Rotana 3*
Number of rooms: 259
Reservation Options:
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