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“Luxury in the middle of nowhere”
Review of Hyatt Capital Gate

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Hyatt Capital Gate
Ranked #14 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 27 February 2014

I stayed at this wonderful hotel for three days in the last week of October 2013. The hotel is located right on the main road as you enter the city from the airport. The only bad thing you can say about this place is the location as there is virtually nothing to see around. But then that would be the case with most Abu Dhabi hotels. Apart from that, everything was perfect, including the buffet breakfast which surely must be one of the best I have had anywhere. Its been four months since but the smell and sounds of the breakfast area, the Greek salad, the olives and the Lebanese dips just refuses to leave me. I would go back to this place for that experience alone. Even otherwise, the rooms are as spacious as they can be, the cleanliness is immaculate and the staff very courteous. I stayed on the 23rd floor and the view of the city, especially in the night, is something I will never forget.

Thank you for the amazing experience.

Room Tip: Stay on the uppermost floors.
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  • Stayed: October 2013, travelled on business
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1  Thank sudhanshu r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 2 March 2014

Dear Sudr

Thank you very much for your visit to our Hyatt Capital Gate in Abu Dhabi. It is nice to read that you enjoyed your stat with us and services provided.

Indeed we are located at the entrance to Abu Dhabi, therefore the word Capital Gate, an easy reach to the Corniche depending on traffic by taxi in approx 15 min / USD 10.

I am glad you liked the culinary offerings of our 18 degrees restaurant, featuring Easter Mediterranean cuisines for lunch and dinner in addition to a good spread for breakfast as well as a very popular brunch on Fridays.

We would hope to welcome yo back again soon, please do let us know if ever we can be of assistance in making any arrangements.

Sincerely and with kind regards

Stefan Gaessler
General manager

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746 - 752 of 1,256 reviews

Reviewed 26 February 2014

We had lunch i nthe 18th floor restaurant today.IIt was fantastic. The food was perfect. We had home cooked bread, meze and an italian mix of mozzarella and tomatoes. The Olives were divine. I had baby vegetables and a local fish. This was well presented and expertly cooked.I cannot praise the chefs and the waiting staff enough. This meal was truly outstanding.We tehn had cake of the day and peppermint tea. Again, this was well presented and extreemly good. Thank you.

  • Stayed: February 2014, travelled with friends
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1  Thank 103Nell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 2 March 2014

Dear Nell

Thank you for dining with us at our 18 degree restaurant. i am very pleased you enjoyed your meal, be assured i will pass on your comments to Chef Ivan Musoni & his culinary team to recognize their consistent great performance.

Obviously we would hope to welcome you back to any of our facilities including our Friday brunch, please do let us know if we could be of assistance in making any reservation arrangements.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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Reviewed 24 February 2014

Good hotel, huge and clean room, nice view of Abu dhabi
Food and beverage > only one outlet to stick for meal, good food.
Little confusing to reach your room from ground level but staffs are always there to assist you.
Only setback Near by nothing available you have to drive to closet area is care-fore.

Room Tip: Take city view room, all rooms are quiter.
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  • Stayed: May 2013, travelled with family
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1  Thank RajibRini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 26 February 2014

Dear Rajib

Thank you for staying with us at the Hyatt Capital Gate Abu Dhabi. Great to read you have enjoyed your stay with us and services provided. Indeed all guest rooms are located from the 18th floor onwards up the 33rd floor with panoramic views over the city.

We would hope to welcome you back again to our hotel in the near future, please do let us know if we could be of assistance in making any arrangements.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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Reviewed 18 February 2014

Went there for valentine's weekend.
The staff were fantastic and the hotel was stunning.
The location (outside of Abu Dhabi downtown) with its height offers a great view of the city skyline.
The rooms were clean and spacious.

Room Tip: higher floor with a city view rooms are great
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  • Stayed: February 2014, travelled as a couple
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1  Thank amin85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 20 February 2014

Dear Amin

Thank you for staying with us at the Hyatt Capital Gate to celebrate your Valentine's weekend, I am very pleased to read you had an enjoyable stay with us.
Indeed our hotel is an ideal get-away for a relaxing and romantic weekend. We would hope to welcome you back again soon.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

This has to be one of the most beautiful hotels I have been to in Abu Dhabi. Spectacular architecture, lovely rooms, stunning views of the corniche and AUH skyline, yummy breakfast and the service/amenities - As you would expect from a Hyatt chain...Top Rate!! As I think of a downside to pen down here, I cannot convince myself to write any about the hotel itself, but rather the location which is somewhat situated far off from the main city centre, so travelling to and fro(factoring the abu Dhabi traffic) can be a tad inconvenient, but eh when you get 9.5/10 things perfect, Life's great!! Thanks HCG, hope to visit you guys soon.

Room Tip: Book a room on the higher levels for over the top experience of outside views!!
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  • Stayed: December 2013, travelled with family
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3  Thank Amit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 11 February 2014

Dear Amit

Thank you for staying with us at the Hyatt Capital Gate Abu Dhabi, great to read you have enjoyed your time with us, indeed the design and architecture of our hotel is unique in so many ways, which draws a steady number of visitors frequenting our hotel for business or leisure.

True we are located a bit outside the city, right at the doorstep to the exhibition center, and depending on traffic in easy reach to the city center in 15 minutes by car.

We would hope to welcome you back to the "leaning tower" again soon, please do let us know if we could be of assistance in making any arrangements.

Best regards

Stefan Gaessler
General Manager

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Reviewed 7 February 2014

The "Leaning tower" hotel of the Middle East, wonderful, very modern decor, amazing view from the 18th floor. Impeccable service! A must see and stay at when in Abu Dhabi. Order coffee and enjoy their home baked croissant, worth hanging out on the 18th floor.

  • Stayed: February 2014, travelled on business
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1  Thank MichelGCNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 9 February 2014

Dear Michel

Thank you for staying with us at the Hyatt Capital Gate Abu Dhabi, indeed the design and architecture of the building as much as the interior are quite unique, I am very pleased to read you enjoyed it.

We would hope to welcome you back to 'the leaning tower" soon, please let us know if ever we could be of assistance with any arrangements.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

I chose this hotel for its proximity to the Abu Dhabi National Exhibition Center, but when I got there I realized that it was the closest 5 star hotel to the exhibition center. While I was totally surprised by the unusual structure of the hotel, my surprise was caped by the beauty of the room, its spaciousness, and its ultra modern bathroom facility. The room decor is very modern, the bed and linen were perfect. The view in the room was breathtaking, I did enjoy taking panoramic pictures of the city, since all the room is windows, yet the view is crisscrossed by the steel trusses holding this bended building together. Their Espresso machines and plentiful supplies of coffee along with the view,made spending time in the room for work preparations a truly relaxing and productive experience.

The staff were extremely friendly and helpful, both the reception and restaurant staff. While I found this hotel to be a little expensive compared to other 5 star hotels, I would strongly recommend it if you are on business and you need to be in that area of Abu Dhabi.

  • Stayed: January 2014, travelled on business
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2  Thank DimasR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 29 January 2014

Dear Dimas

Thank you for staying with us at the Hyatt Capital Gate Abu Dhabi. Indeed we are located right at the door step to the ADNEC convention center, which makes us the preferred hotel venue for visitors.

I am very pleased to read that you enjoyed your stay with us and had been satisfied with the arrangements, we would look forward to welcoming back again to our hotel in the near future.

Please let us know if ever we can be of your assistance.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 127 Hotels in Abu Dhabi
Price Range: £91 - £406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Official Description (provided by the hotel):
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety of Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge located on the 18th Floor.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 
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