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“Stunning Hotel”
Review of Hyatt Capital Gate

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Hyatt Capital Gate
Ranked #13 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 30 August 2014 via mobile

Spent four nights at the Hyatt for work. The staff were all very helpful and polite, the breakfast buffet was very high quality, the rooms were excellent and the gym/pool was lovely. It is a stunning building and an excellent hotel. A good central location if you have a car, otherwise it might be a bit isolated.

Stayed: August 2014, travelled on business
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 2 September 2014

Dear Daniel D

Thank you very much for your visit, very nice to read that you have enjoyed our hotel and services provided. Be assured I will share your comments with our teams, which is always a good motivational tool.

Indeed we are not located city center by taxis in Abu Dhabi are very affordable and a 10usd fare pretty much can get you from here all the way to the Corniche.

We hope to welcome you back soon to our hotel.

Best regards

Stefan Gaessler
General Manager

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Reviewed 23 August 2014

We combined a trip to Abu-Dhabi to see a show at ADNEC with a stay at this fantastic hotel. Location wise is the best as we could walk from the hotel to the hall where the show took place. The Exhibition Center is connected to the hotel which makes it an ideal overnight stay if you plan a cultural encounter in Abu Dhabi. Our room was on the 32nd floor with stunning views and equipped with quirky, elegant and high tech touches. The service was great and the breakfast and dinner offered a delicious choice of food in a very pleasant ambiance. The only negative of our stay was that we didn't manage to take a photo of the hotel from the outside to show its quirky architecture.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Alina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 24 August 2014

Dear Alidanek

Thank you for staying with us at the Hyatt Capital Gate, I am pleased to read you had enjoyed your stay with us and services provided.

Indeed we are fortunate with the unique architecture and design of the building which has led the hotel to become a true landmark in Abu Dhabi and even for those who are just passing by a must-see.

We hope to welcome you back again soon.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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Reviewed 21 August 2014 via mobile

Visited Abu Dhabi for 2 nights and had an excellent stay at this hotel. First and foremost- I just love the buildings design and even the cavernous almost sci-fi hollow interior was ridiculously cool and well done. Our room was super clean and service was great as well.

It had to be one of the most comfy beds I've slept in. My fave part were the views sunrise and sunset.

Would definitely stay again.

Stayed: December 2013, travelled as a couple
Thank Cynthia-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 24 August 2014

Dear Cynthia-NYC,

Thank you for having selected Hyatt Capital Gate as the preferred venue for your recent stay in Abu Dhabi. Be assured I will share your positive comments with out teams, who will be delighted to hear of you feed-back.

Looking forward to welcoming you back again soon.

Sincerely,

Stefan Gaessler
General Manager

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Reviewed 21 August 2014 via mobile

Very nice hotel with an amazing location overlooking abu dhabi city and the arabian sea.
The rooms are clean, spacious, and well maintained.
Room facilities are designed to provide maximum comfort and relaxation either you go for business or vacation you'll always enjoy what you're doing.
The room is perfectly isolated from the outside weather and sound so you can rest and take a nap whenever you need.
Staff members are friendly, cooperative, and helpful and that what made my stay so nice.
Food is excellent and deserves 5 star rating and even more.
Free WIFI is a huge advantage, along with the other facilities in the hotel.

Stayed: August 2014, travelled on business
Thank PE_Sayed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 24 August 2014

Dear PE_Sayed

Thank you for your visit to our hotel as well as for your positive feed-back. I am pleased to read you have a good time with us and we would look forward to welcoming you back again soon.

Sincerely,

Stefan Gaessler
General Manager

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Reviewed 16 August 2014

We stayed last weekend at this beautiful hotel. We were both impressed by the modern architecture and the elegant interior design.
Great place to relax, spacious rooms, loved the bathroom with the amazing view. All staff were very friendly & helpful. To mention about the Concierge, they have helped us to make our Abu Dhabi visit to an memorable. The only comment were I think a little more attention needs to be taken, HK: making up the room should be done when coming back from BF (11 am) went out and came back at 1pm and still the room were not made up. BF selection: needs a bit more attention. But a part of this comments absolutely recommended to stay in this lovely place.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank germantraveler12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 19 August 2014

Dear Germantraveler12345

Thank you very much for staying with us during your recent visit to Abu Dhabi, I am pleased to read that you enjoyed your time with us, as much as the services provided.
Your constructive feed-back has been well received which surely will contribute to further improve our services. Be assured I will address your comments with our teams in housekeeping as well as F&B.

We hope to welcome you back again soon, please do let us know if we could be of assistance in making any arrangements.

Sincerely and with kind regards

Stefan Gaessler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

This hotel has never failed me. For business travellers, this is an excellent choice. A very contemporary hotel with modern facilities, with excellent staff running the show! A very good venue as well for small/medium-sized meetings/events with its state-of-the-art-facilities. F&B is becoming a word-of-mouth in the locality. Prefiterole provides a very good venue for business lunch. Likewise 18 degrees with its amazing view, classy ambiance and of course the scrumptious array of dishes - it's always a superb gastronomic experience!

Room Tip: high floor - amazing view!
  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank en e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this reviewResponded 14 August 2014

Dear En E,

Thank you for staying with us at the Hyatt Capital Gate Abu Dhabi, I am pleased to read that you have enjoyed your stay with us and services provided.

Indeed our signature restaurant 18 Degrees has become one of the prime dining venues in town due its trendy design as well as Mediterranean food concept, under the management of Chef Ivan Musoni and his team.

We would hope to welcome you back on many more occasions, please let us know if we can be of assistance for any arrangements.

Sincerely,

Stefan Gaessler
General Manager

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Reviewed 11 August 2014

Stayed at the Hyatt for 2 nights and had a fantastic time, service was excellent, loved the spacious rooms, modern and contemporary design. Hotel actually starts on the 18th floor, very posh. Breakfast in the restaurant on 10th floor was superb, very good selection, all fresh, crispy homemade breads were a treat. Thowfeek at the entrance was a star, great personality and helped me out a lot to get taxis from and to the nearest hotspots.Will definitely come back again.

Room Tip: Get a room on higest floor possible, the view is the best up there..
  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank klaus b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Stefan_Gaessler, Owner at Hyatt Capital Gate, responded to this reviewResponded 19 August 2014

Dear Klaus B,

Thank you for your visit to our hote, I am delighted to read you had an enjoyable stay with us. Be assured I will share your experience with our teams, which is always a great tool to appreciate their performance.

We would look forward to welcoming you back again soon.

Best regards

Stefan Gaessler
General manaer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 128 Hotels in Abu Dhabi
Price Range: £68 - £444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Official Description (provided by the hotel):
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety of Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge located on the 18th Floor.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 
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