Today was my first night in this hotel. The check in experience was pleasant and fast even though I hadn't booked in advance. However I thought the room was a little too small. I started having problem with the shower in the morning... Although the water pressure was great and strong it was burning hot!! I called them and they say they would send someone to fix it. To my surprise a member of staff came ( not an engineer) to just see it and tell me that they would send someone. I wasted 45 minutes waitiing for the engineer to come and fix it. Later on I wanted to iron my shirt and was surprised that there was no iron in the room.Again I called and they informed me there was no iron available, but that I could have it pressed complimentary as part of the room. However when they came they told me I had to wait att least half an hour...
Anyway overall I was not very impressed and I will continue going to Capital Gate Hyaat where I have never experienced any problem.
- Official Description (provided by the hotel):
- The St. Regis Abu Dhabi provides unsurpassed access to a wealth of experiences. Each of the guestrooms enjoy magnificent waterfront views of the Arabian Gulf and a bespoke experience provided by the St Regis Butlers. ... more less
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