My wife and I stayed for one night in a grand deluxe suite.
The hotel is stunning and classy. The room was fantastic, breathtaking views along the cornice and bathtub overlooking the marina mall. The room was so nice we decided to spend the night in the room watching the sun set and the city lights twinkle.
My wife visited the spar and thoroughly enjoyed a balinese massage, and we had takeaway pizzas from Villa Toscana which were delicous. Quaffing red wine, munching pizza while watching the bustling corniche at night was a real treat.
A few issues.
Check in-out is in a lavish room with 3 desks and posh sofas. But it is slow with no queuing or clear order for everyone waiting. This was really frustrating and embarrassing to see people jostling for position in a 5 star hotel. It was a busy weekend but things could've been a lot smoother with some additional check in desks and someone coordinating proceedings. I don't care how comfy a sofa is if I have to sit for 30mins and fend off queue jumpers.
Another thing is the lighting in the room. It has push button settings and you are limited to a few moods which are basically; off, relax or work. Work being very very bright and relax being very bright. None of the lamps have switches and the bedside lamps are the only ones that can be individually controlled. We spent most of the night with the bedside lamps on just to get some ambient light in the living area. It was still a bit dark but the other options were very bright or very very bright. A dimmer switch on a few of the lights would be a great improvement.
Finally a minor issue was the lack of pay on demand movies. Later on in the evening we really fancied curling up on the sofa with a movie, but there is only live tv with a small selection of movie channels. A bit disappointing.
Due to the issues I can't say it was the perfect 5 star experience. But we had a great time and those may not be issues to other people.
Issues included I would definitely recommend the hotel as a decedent place to stay for a treat.
- Official Description (provided by the hotel):
- The St. Regis Abu Dhabi provides unsurpassed access to a wealth of experiences. Each of the guestrooms enjoy magnificent waterfront views of the Arabian Gulf and a bespoke experience provided by the St Regis Butlers. ... more less
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