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“St Regis, Abu Dhabi”

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The St. Regis Abu Dhabi
Ranked #5 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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“St Regis, Abu Dhabi”
5 of 5 bubbles Reviewed 3 June 2014

One of the best hotels I have ever stayed at. Service and food were excellent. Prices a little on the high side but I expect that going to this part of the world.
The Butler service was especially good, nothing is too much trouble for the team, 24 hrs a day.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Virgin Holidays

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,221 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
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UK
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Stayed here for one night as an anniversary treat. Room was amazing, on the 42nd floor with an incredible view of Marina Mall, Lulu Island and the Corniche. Was stunning. Room is very nice, huge bed, great bathroom which must be the biggest one I have seen in Abu Dhabi. Staff are great, although service was patchy in the resort pool area. Lots of staff about but each with their own roles and asking for anything would invariably not be their job but they would go and fetch someone. Special mention for the lad coming round cleaning sunglasses! The cold towels were a nice touch as well.

Ate at Rhodes44 which was deserted at 7:45pm on a Thursday night. Not a good sign! A few tables were eventually taken but I am not a big fan of empty restaurants. There was live music though which was very nice. Food was so-so,very expensive for what it was and my meal was cold when served. The St Regis bar is lovely, a great jazz pianist was singing, the drinks were 50% off and the place is full of overstuffed armchairs and is made to look like a classic country house library. A great place to have a few drinks.

Breakfast in the morning was at the same place and was very nice, especially as it was included in my room rate. However, again service was a bit of a let down. No toast offered, and some of the dishes were empty and I had to wait for them to be refilled.

Overall tough we had a fantastic stay and will definitely be visiting again. We mentioned on check-in it was our anniversary and when we returned to the room at night there was a lovely tray with chocolates, strawberries and a bottle of sparkling (date juice but its the thought that counts!).

So highly recommended and cant wait to go back but may eat out somewhere else.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fossildog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis M, General Manager at The St. Regis Abu Dhabi, responded to this review, 9 June 2014
Dear fossildog,

Thank you for taking the time to share your feedback on our hotel and your stay. I regret to hear that you did not experience the St. Regis service we pride ourselves on throughout your entire stay, however I was pleased to read that your overall experience was enjoyable.
We look forward to welcoming you back, please let my office know if you intend to return so that we can ensure your next experience with us is perfect.

Sincerely,

Oliver Key
General Manager
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Kuala Lumpur, Malaysia
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Hotel staff was very helpful. Used limo service throughout my stay and must compliment the drivers that was with me. He was professional and great in every aspect. Not easy when being a part of a diplomatic/ government visit. He did it very very well. Hotel butler was good too. Commendable services throughout. Well done.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank ItsEzry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis M, General Manager at The St. Regis Abu Dhabi, responded to this review, 9 June 2014
Dear Ezryyyy

I am glad to hear that your experience with us was an enjoyable one and that our staff were able to exceed your expectations. Thank you for taking the time to share your comments.

We look forward to welcoming you back!

Sincerely,

Oliver key
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rossendale, United Kingdom
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

Was travelling from UK to Shanghai and, rather than fly the whole lot in one go, decided to stop over for a night in Abu Dhabi. Found the hotel on offer at a well known hotel agency web site. Just wished I had booked more than 1 night. Hotel is absolutely superb in all respects (though I didn't eat there or try the gym facilities) with only niggle being the length of time it takes to check in but that is pretty common in the UAE.

Fantastic location on the Corniche approx 500m from Emirates Palace.

Next visit to Abu Dhabi, there will be a short list of 1 hotel to choose from !

Great views from rooms at the moment but there is a fair amount of building work going on in the immediate surrounding area so who knows what it will be like in 2 years time.

Room Tip: All views have good views but best are those looking over the Corniche.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
214 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

One of the best choice in Abu Dhabi, right on the corniche, with direct access to the beach, not old as Hilton, not "fetish" as Emirates.. St regis is the perfect combination, excellent service, a very professional staff with a very good Spa (Remede Spa). Two gyms one in the hotel, the second at nation riviera beach and pool. Two pools, one close to the beach both with extremely kinf and professional staff... When Asia de Cuba and Catch ll be ready think this ll be defineteLy the place to be in A D. It is close to the most important hotels and restaurants, minutes within emirates and jumeirah... Rooms start from 33th floor with a wonderful sight!
Breakfast is very good served at the ground floor restaurant.
Need to test the casual beach bar in the evening with snacks and drinks close to the sea..

Room Tip: Rooms closer to lifts are less quiet..
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cippy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

i stayed there first time in april and i told them while booking am coming to celeprate my anniversiry with my wife while check i told them again.
when i came evening at the room i never find anything there. also the bed cover found some here there . i called them and they apologize for what happen
the second day after breakfast they arrange a nice staff at the room. also the manager called and apologized and they give the second night as complemantry

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ali69900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
124 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We stayed at the St Regis Abu Dhabi for 2 nights in May. The hotel itself is beautiful, very luxurious. The rooms are very nice, modern and clean. The beach club can be accessed through an underground tunnel, but the tunnel is so beautifully done that it's like you are still inside the hotel, have never seen anything like it. The pool is very nice at the club and the staff are friendly. Perhaps the only fault I can find at the hotel is that the service was slow at times, both at the beach club restaurant and at Rhodes where we had dinner the first night (though food was very good honestly - def try the lobster and shrimp ceviche at the beach club). We had lunch the last day at the Italian restaurant Villa Toscana, and both the food and service were truly excellent. The breakfast buffet was also very good, variety and good food, but no a la carte option. Overall a very good experience. I definitely recommend this hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mayya13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The St. Regis Abu Dhabi

Property: The St. Regis Abu Dhabi
Address: Nation Towers 5 St, Abu Dhabi 60476, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The St. Regis Abu Dhabi 5*
Number of rooms: 283
Official Description (provided by the hotel):
The St. Regis Abu Dhabi provides unsurpassed access to a wealth of experiences. Each of the guestrooms enjoy magnificent waterfront views of the Arabian Gulf and a bespoke experience provided by the St Regis Butlers. ... more   less 
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