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“Excellent”

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Anantara Eastern Mangroves Hotel & Spa
Ranked #25 of 129 Hotels in Abu Dhabi
Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 29 May 2013

Beautiful property with amazing views from the rooms and infinity pool. Friday brunch was very tasty and although we live in Abu Dhabi, we never felt like we were in the city. The staff was very courteous and helpful and we had a great babysitter offered by the hotel.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank slikslik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (357)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Tortola BVI
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

Booked this hotel as a special birthday treat. Paid more than we would normally but included a Champagne Friday Brunch and the Kasara Lounge. The room overlooked the Mangroves was extremely well appointed and we had our own bespoke 5th floor check-in and out. Supper and breakfast could also be taken in this lounge if required, alternatively you could join the rest of the hotel in the main dining area. The Brunch (1230-1630) was amazing with foods from across the world beautifully displayed and cooked to order and as much or as little as you wanted. Our glasses never ran dry and the service was excellent as one dish was finished the plates were cleared away. No rush 4 hours of food indulgence.
The infinity pool was lovely although after the immense dining blow-out swimming was off the menu. Attentive staff, great service, lovely hotel.
Pay the extra for the Kasara lounge it's worth it!!

Room Tip: Try the Kasara Lounge with suites overlooking the Tidal Mangroves
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  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
3 Thank saladdodger_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, 30 May 2013
Dear saladdodger_10

Thank you for your nice review on your recent stay. Everyone was pleased to read it and the chef has been reprimanded for depriving you of the swimming experience :-)
We all look forward to seeing you again soon.
Regards

Moritz Klein
General Manager
Eastern Mangroves Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 26 May 2013

This is a beautiful hotel - but oh so quiet. Situated on Abu Dhabi island just after the Shk Zayed Bridge, the Eastern Mangroves is the perfect location for a relaxing weekend break. We never left the hotel - except to go the pool!!
The Infinity pool is fantastic, the pool deck large and the sunbeds the most comfortable I have had the pleasure of lazing on!!! The rooms are large & comfortable and thoroughly modern - LED HD TV with full subscription channel service
One criticism is the service of F&B at the pool - the hotel was quiet but the service was poor - once this is rectified I would happily give it a 10/10 rating.
Our first visit to Eastern Mangroves - won't be the last..

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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Helpful?
3 Thank Martindxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paphos, Cyprus
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 26 May 2013

We checked in at the hotel to find that despite assurances by email confirming 2 interconnecting rooms, that they couldn't fulfill this promise. They did offer us a suite which was lovely but meant that our 2 children had to sleep on z beds. Not ideal but we didn't have a better solution and it did mean that we had a plunge pool on our balcony which was lovely.

We found the service in the restaurant and pool areas was quite poor. The first night we ordered wine which hadn't arrived by the time we had finished starters, main course and dessert!! It was made worse by the fact that the hotel manager and what we thought was the area manager were receiving service on a table next to us - about 4 staff to their table and we were left to struggle with inadequate service! Note to the manager - worry less about yourself and more about your guests!!

That being said, the food in the restaurant for a buffet was amazing. We were blown away by the choice and variety.

Would definitely return to this hotel if the price was right - we got a good deal as it is newly opened. Really hope they address the issues as it is such a shame for this hotel to be let down by some issues that are so easily resolved.

  • Stayed May 2013, travelled with family
    • Value
    • Location
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    • Service
Helpful?
3 Thank bitterlemonjuice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, 30 May 2013
Dear bitterlemonjuice

Your feedback on your recent stay at Eastern Mangroves Hotel & Spa has been noted and I like to thank you for making time to share the experience.
My apologies for the unavailability of connecting rooms but thank you for highlighting that you have enjoyed the dip in the plunge pool that is a feature of all our suites. I am equally concerned about your comments on the F&B service and this has been addressed.
Looking forward to welcoming you back to Abu Dhabi soon.
Kind regards

Moritz Klein
General Manager
Eastern Mangroves Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 24 May 2013

I know I am writing this a bit late I Had checked in at Nov of 2012, but just been to the shangrila on may 21st, and have to tell you the difference between the hotels, uptill now I Though most hotels in abudhabi are bad, but shangrila raised the standards and have to share you dont have to put up with horrible service in abudhabi with competition
Where do i start, check in person does not speak engish, the bar on the top does not give service after me and my wife wait for 30 mins, the downstaris sheesha restaurant takes 40 minutes to serve sheesha, and has already served 3 other people after we came, food was horrible, took a cab to a 30 yr old hotel ,the sheraton and what a difference it was, what a waste of my birthday gift by coming to the anatara, if there was any plus, the massage at the spa was semi decent, thats about it.

Room Tip: Go to shangrila in abudhabi much much better hotel
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  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Rohitdavinci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, 26 May 2013
Dear Rohitdavinci

I am very sorry to note that you did not have a good stay back in November last year. I invite you to contact me to see if on your next visit to Abu Dhabi you may consider Eastern Mangroves Hotel & Spa again. It has been a while since your first visit and you may find your experience has been an isolated one.

Kind regards

Moritz Klein
General Manager
Eastern Mangroves Hotel & Spa
mklein@anantara.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

Excellent hotel, attentive staff, flawless interior designs. From the moment i walked into this hotel for a business meeting during April, i just continued to smile till i left!

The hotel is small and cozy. The pool is just excellent, and to top it off, the buffet food was actually good (which is very rare in hotels normally).

Highly recommended for business meetings/short weekend breaks.

Well done Anantra group and please keep those standards up!

  • Stayed April 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank N-E-86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz K, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this review, 26 May 2013
Dear N-E-86

Thank you for your positive review on your recent stay at Eastern Mangroves Hotel & Spa. Especially your highlight that our 222 room hotel is well suited for business travelers.

I look forward to welcoming you back soon.
Best regards

Moritz Klein
General Manager
Eastern Mangroves Hotel & Spa
mklein@anantara.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cramlington, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

We choses to stay at The Eastern Mangroves as opposed to the city centre as we found whne we visited Dubai a couple of years ago that like all major cities it doesnt sleep and we wanted a bit of chill time. We could not have chosen better. The location was only about 10 mins by taxi from the main area of Abu Dhabi and the taxis are so cheap it really did not matter how many taxi trips you took. We found that on average a 10 min journey cost about £3.

The hotel is only a couple of years old so everything still has the new look about it. Our room on the 3rd floor looked out over the mangroves and the pool area. It was spacious, very clean and had a good sized balcony to have a nice sit and glass of wine.

The one problem with the room was the shower. You could not get the correct temperature no matter how long you let it run. You could be under a red hot flow one second and freezing cold the next.

We were only B&B and found the buffet breakfasts to be very good and filling. We only ate in on one night and were going to have just one course on the main menu but the waitress suggested that the price of this one course would be more than the all you can eat buffet. Wrongly we chose the buffet which was not very good. The meat dishes were cooked to death and a veg dish was very bland. There is an in house Thai restaurant which we noticed too late but the menu sounded very good.

Staff were very polite and courteous as are all the locals.

Room Tip: Pay the extra for the Mangroves view. It is very peaceful.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anantara Eastern Mangroves Hotel & Spa

Property: Anantara Eastern Mangroves Hotel & Spa
Address: Eastern Mangroves Hotel & Spa By Anantara Sheikh Zayed Bin Sultan St, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Anantara Eastern Mangroves Hotel & Spa 5*
Number of rooms: 222
Official Description (provided by the hotel):
Eastern Mangroves Hotel & Spa by Anantara is ideally positioned along a stretch of Abu Dhabi’s protected Eastern Mangroves District. Only 15 mins away from Abu Dhabi International Airport, 10 minutes from Abu Dhabi National Exhibitions Centre (ADNEC) or a short drive from downtown, the hotel enjoys a naturally stunning setting coupled with an extremely convenient location.Discover a haven of elite amenities that showcases Anantara’s distinctive luxury. Choose from 222 stately rooms and suites, characterised by abundant personal space and decor reflecting the splendour of the region’s desert and mangrove landscapes.A collection of impressive facilities provide definitive urban experiences and set the scene for extraordinary meetings and events. Dine on authentic Thai culinary delights at Pachaylen enhanced by authentic decor. Kick back and relax at Impressions, the stylish rooftop lounge offering million-dollar views and enjoy a showcase of culinary treasures at Ingredients with its masterful chefs on show. Unwind by the infinity edged pool with breathtaking views, while savouring Mediterranean cuisine from The Pool Deck or enjoy the luxury of a decadent afternoon tea at The Mangroves Lounge spread over two floors in the heart of the hotel.Relinquish every last sign of stress at Anantara Spa, where guests experience complete rejuvenation of body and mind and discover the healing powers of a traditional Turkish Hammam. ... more   less 
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