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“An unforgettable stay”

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Anantara Eastern Mangroves Hotel & Spa
Ranked #23 of 128 Hotels in Abu Dhabi
Reviewed 24 August 2014

We stayed there for 4 nights in a Executive Mangroves room on 5th floor. The room and bathroom were really spacious, comfortable and clean including all possible amenities. The balcony provided fantastic view of the Mangroves and the city's horizon. The hotel service was exceptional throughout our stay (check in, room service and cleaning, dining, executive lounge, spa, check out). The two places we enjoyed most were the gym (outstanding!) and the Spa. The hotel is not in the city center so it's quiet but also close enough to get there in about 10 min. Surely, one of the best 5 stars hotels in Abu Dhabi for someone who seeks great service and relaxation.

Room Tip: Ask for an "Executive Mangroves" room on the upper floors for better view plus the benefit...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Chris3048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 25 August 2014

Dear Chris3048,

Thank you for sparing your valuable time to review us on TripAdvisor.

It was pleasure to note that you enjoyed your stay with us and that we were able to create for you a unique and amazing experience. Moreover, thank you most especially for recognizing the excellent service and hospitality provided to you by our associates. Rest assured that such remarkable praises will be shared to all most especially to our Recreation and Spa team.

We truly appreciate you for considering us one of the best 5 star hotels in Abu Dhabi. We look forward to greeting you again one day in the not too distant future and to the privilege of extending to you once again Anantara hospitality.

Yours sincerely,

Wael Soueid
Area General Manager

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845 - 851 of 1,367 reviews

Reviewed 20 August 2014

Myself and Wife were staying at the Emirates Palace which has an Anantara Spa but during our stay was closed for refurbishment so as this Spa at Eastern Mangroves is its sister spa, they arranged for us to visit here for treatment on our anniversary. We had a couples spa suite which was nicely set up for our arrival. Staff were all very pleasant and professional, treatments were excellent. We would revisit the spa in the future if in Abu Dhabi. We had a little look around the hotel as well, it looks very new and modern with a nice infinity pool at the back. I'd question if busy if there would be enough sun beds and that the pool would be very busy as is a little on the small side. We may consider staying here in the future to see what it is like as seems to get good reviews. If in Abu Dhabi and you need a spa treatment, this is your place.

Stayed: August 2014, travelled as a couple
Thank Jonnym_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 23 August 2014

Dear Jonnym_7,

Thank you for having taken the time to review your visit and sharing your feedback.

We are very happy that you had a relaxing time at our Anantara Spa and that you were impressed with your overall experience. Your feedback is a reward for the team, which puts in a lot of effort to exceed our guests expectations.

On the other note about your query on our pool, we accommodate a number of guest in our hotel and are proud to have the flexibility to meet their requirements. Please be assured that we have enough sun beds for our valued guests who wish to enjoy such facility while ensuring the same level of comfort and relaxation are being provided to them most especially during busy operation.

We truly appreciate your positive review of Anantara Spa at Eastern Mangroves Hotel & Spa! Your great tips will certainly be helpful to other travelers interested in coming to Abu Dhabi, UAE. We are glad that you will consider our hotel whenever your travel plans bring you back to the United Arab Emirates.

Yours sincerely,

Wael Soueid
Area General Manager

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Reviewed 20 August 2014

Lovely hotel, we chose the Kasara rooms which meant we could access the lounge for breakfast in the morning and canapes and drinks at sunset. Great value. The room was huge, the bathroom massive. Beautiful décor, comfy bed. Lovely pool area. The concierge was very helpful in organising a small tour and providing advice. Great alternative stopover to Europe.

Room Tip: Recommend the Kasara rooms for the added extras
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  • Stayed: May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Billi_BNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 20 August 2014

Dear Billi_BNE,

I appreciate the time you took to post your superb review about your stay in May 2014.

We always pride ourselves on ensuring that our guests leave with a fond memory and few wonderful stories of their stay at Eastern Mangroves Hotel & Spa by Anantara. We were delighted to know that you enjoyed your visit. It is always a pleasure when guests take the time to commend the hotel. Please be assured that your kind comments will be shared with the rest of the team with special mention to our Concierge associates.

In the meantime, assuring you of our continued care and attention at all time and looking forward to the opportunity of providing you a unique journey of discovery that is distinctly Anantara.

Yours sincerely,

Wael Soueid
Area General Manager

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Reviewed 17 August 2014

Had been there yesterday to celebrate my wife's birthday. Easily reachable without much of a hassle. Located in the outskirt of Abu Dhabi.We chose the "Kasara" room with the mangroves view. Highly recommended. The check-in staff was kind enough to explain about the room and the package included. Talking about the room, decent spacious room with all the modern amenities. Now about the best part - The Spa, we chose the 60 minute Hamam Turkish Spa followed by a 30 minute massage session. The staff was so well experienced throughout the sessions. If you want to have a quick getaway or romantic quality time, this is the place you want to be.

Room Tip: Opt for the Kasara room. Free access to kasara lounge
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Prince0927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 18 August 2014

Dear Prince0927,

We are flattered and pleased by your review about your recent stay.

When a guest chooses our hotel for a special occasion such as your wife’s birthday, we strive to provide memorable services. It gives me great pleasure to learn that we have succeeded in leaving you with delightful memories of Eastern Mangroves Hotel & Spa by Anantara.

Moreover, thank you for your comment about our Turkish Hamam. Indeed, it is always a popular choice for guests who are looking for a relaxing spa experience. We are glad that you had the opportunity to enjoy it during your stay. Meanwhile, we will surely recognize all our associates for the exceptional service rendered to you.

We all look forward to the prospect of welcoming you back to our hotel in a not too distant future, maybe even for an anniversary?

Yours sincerely,

Wael Soueid
Area General Manager

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Reviewed 14 August 2014

After arriving on a delayed flight very early in the morning, the staff couldn't have been more helpful getting checked in. The staff were always friendly and went the extra mile to make my stay a real pleasure. The hotel restaurants were good and good value, I will use this hotel when next in this part of the world.

Stayed: August 2014, travelled on business
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 15 August 2014

Dear Roger H,

Thank you for your lovely review about your recent stay.

My team and I are thrilled that we have exceeded your expectations and we have made you leave with an amazing story. We take great pride in our quality of service and it is wonderful to hear that you felt well taken care of. I will certainly share your message to the rest of my associates.

Nothing gives us more joy than to note that you will consider Eastern Mangroves Hotel & Spa by Anantara for your future stays in Abu Dhabi, United Arab Emirates. In the meantime, we are looking forward to the pleasure of welcoming you back soon.

Yours sincerely,

Wael Soueid
Area General Manager

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Reviewed 11 August 2014

great hotel, nice pool, little slow reception, unfriendly concierge ,room ac did not work properly , staff need to have more smile . the cooler didn't woe in the pool when we went to have lunch, so we were just roasted, and the pool staff didn't have enough knowledge about the cooler

Room Tip: get a mangrove view room
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank akhtermusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 12 August 2014

Dear akhtermusa,

Thank you for your review about your recent stay.

We always welcome not just positive feedback but also constructive comments which we find it extremely helpful in the continuous improvements of our product and service. My team and I would like to apologize for the inconvenience you experience. We have failed to be up to your expectations and your disappointment is not what we aim for. Please be assured that all possible measures are being taken to avoid occurrences in the future.

Your present feeling is appreciated, however we do hope that you will not judge us solely on the basis of this particular experience and that in time, you may reconsider your position and choose to stay with us once again.

Yours sincerely,

Wael Soueid
Area General Manager

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Reviewed 10 August 2014

We stayed at this hotel during Ramadan 2014 and we were treated to a memorable luxury experience. This is a 5-star property that excels in service. Ideal for short holiday stays, not so much for business. The swimming pool facing the mangroves is very nice and relaxing, good even for kids. The hotel is a bit far away from everything and you need a car or taxis to move around, but this is normal in Abu Dhabi. Not much choice of restaurants, either. But overall it is a lovely hotel with spacious and clean rooms and helpful staff. We recommend it!

Room Tip: if possible try to have a room facing the mangroves
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank frozono9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael S, General Manager at Anantara Eastern Mangroves Hotel & Spa, responded to this reviewResponded 11 August 2014

Dear frozono9,

Thank you for your beautiful review and for staying with us.

Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services, to our guests. As an Anantara hotel, it is our passion that every guest leaves with an amazing story, and reading your review we can only hope that we exceeded your expectations. We will share the compliments with the team so they know that their dedication and hard work do not go unnoticed. On the other hand, your comment about the restaurant is well received as we review our Food & Beverage offerings.

We are grateful for your support and we are very much pleased to hear that you intend to stay with Eastern Mangroves Hotel & Spa by Anantara once again.

Yours sincerely,

Wael Soueid
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Anantara Eastern Mangroves Hotel & Spa

Address: Eastern Mangroves Hotel & Spa By Anantara Sheikh Zayed Bin Sultan St, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 128 Hotels in Abu Dhabi
Price Range: £102 - £398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Anantara Eastern Mangroves Hotel & Spa 5*
Number of rooms: 222
Official Description (provided by the hotel):
Eastern Mangroves Hotel & Spa by Anantara is ideally positioned along a stretch of Abu Dhabi’s protected Eastern Mangroves District. Only 15 mins away from Abu Dhabi International Airport, 10 minutes from Abu Dhabi National Exhibitions Centre (ADNEC) or a short drive from downtown, the hotel enjoys a naturally stunning setting coupled with an extremely convenient location.Discover a haven of elite amenities that showcases Anantara’s distinctive luxury. Choose from 222 stately rooms and suites, characterised by abundant personal space and decor reflecting the splendour of the region’s desert and mangrove landscapes.A collection of impressive facilities provide definitive urban experiences and set the scene for extraordinary meetings and events. Dine on authentic Thai culinary delights at Pachaylen enhanced by authentic decor. Kick back and relax at Impressions, the stylish rooftop lounge offering million-dollar views and enjoy a showcase of culinary treasures at Ingredients with its masterful chefs on show. Unwind by the infinity edged pool with breathtaking views, while savouring Mediterranean cuisine from The Pool Deck or enjoy the luxury of a decadent afternoon tea at The Mangroves Lounge spread over two floors in the heart of the hotel.Relinquish every last sign of stress at Anantara Spa, where guests experience complete rejuvenation of body and mind and discover the healing powers of a traditional Turkish Hammam. ... more   less 
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