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“Could be much better” 3 of 5 bubbles
Review of The Royal International Hotel

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The Royal International Hotel
Ranked #99 of 130 Hotels in Abu Dhabi
Dubai, United Arab Emirates
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Could be much better”
3 of 5 bubbles Reviewed 31 August 2012

Very elegant interior and decor spoiled by bad AC cooling (26 deg), tried to change rooms but had same problem, telephones didn't work in 2nd room, unprofessional service team and also Receiption staff do not have experience to handle customers of 5 stars hotel, few elevators for such big tower, very small swimming pool. Location is great for city trips. Room size is great. Good value for money but not a pleasant stay due to AC issue.

Room Tip: Executive Suit is very spacious and perfect for family with 2-3 children, just make sure AC works fi...
See more room tips
  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Basel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael E, Manager at The Royal International Hotel, responded to this review, 17 April 2013
It was really glad to know that we made your stay in Abu Dhabi such a pleasant experience.

Concerning your comments, we will look into it and find a better solution for these issues not to be repeated again, in our Hotel, we believe that feedback is a gift, where we can enhance our performance and guest experience.

Thank you very much for your constrictive comments and looking forward to welcoming you again in our hotel

Malek Usama
Assistant Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

125 reviews from our community

Traveller rating
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    34
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    10
See reviews for
21
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 29 August 2012

Right in the business district very close to Corniche and east to reach if you are arriving from Dubai or Airport as it is at the end of Salam street.

A relatively new property with nice clean and contemporary decor. Hotel has a small lobby area which is decorated well and comfortable for a short coffee break. The rooms are big with decent sitting area and a comfortable bed with clean sheets and pillows. Ample pillows to ensure you have rested well. The decor of room and bathrooms is quite tasteful with good utility and ample space for luggage and stuff to keep with a Good cupboard. The bathroom had a Separate Tub and the Rain Shower is a pure pleasure for early morning or evening showers.

The Hotel has 3 restaurants one Morroccon, Labanese and a continental with one Cafe serving some really good food. The breakfast was good with good choice of Continental and Arabic food. Although the food was good, it lacked a good Indian/Asian/Chinese menu. I felt that having a Lebanese one the Morroccon restaurant could be converted to cater to Asian guests with a Indian/Chinese restaurant.

Very friendly and helpful staff and no matter how small a request you have, it will be taken care off. I had some problem with the WiFi connection and they instantly moved me to another room with better network connectivity. In fact it was the Hotel Staff from the Bell Boy to the Sales Director who put in extra effort to make the stay more enjoyable.

The hotel has a small covered Pool at the roof top with a Gym and Sauna. While the Gym is equipped just enough the pool is small for swimming and it has sitting for the Lebanese restaurant around it making it less comfortable for both the diners and swimmers.

The hotel does not server alcohol as they dont have the license but apart from that its a good place for business travelers. One small advice would be check what all is included in the charges (taxes, laundry, breakfast, etc.) you are paying to avoid any surprises when you check out.

  • Stayed August 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GoodCompanion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael E, Manager at The Royal International Hotel, responded to this review, 17 April 2013
It was really glad to know that we made your stay in Abu Dhabi such a pleasant experience.

Thank you very much for your motivated comments and looking forward to welcoming you again in our hotel


Kind Regards

Malek Usama
Assistant Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
118 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

Lovely little boutique hotel, clean, modern rooms with very comfortable beds! The location is great too. The only thing I did not like about this hotel is that they still allow people to smoke in the public area of the hotel. Other than that our stay in this hotel was very pleasant and would definetly go back.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TatianaAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal International Hotel

Property: The Royal International Hotel
Address: Al Falah St, Abu Dhabi 009712, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #99 of 130 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Number of rooms: 189

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