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“Crowne Plaza Abu Dhabi”

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Crowne Plaza Abu Dhabi
Ranked #17 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 27 January 2014

A great hotel with very helpful staff. Stayed here over 30 times so far. The restaurant are great and the Chao Gao Asian is excellent so as a result gets very busy. The roof top bar and pool are good. the Italian is good but was better last year.

Room Tip: The hotel has a restaurant on the 9th floor and the rooms are arranged around an atrium style. So ac...
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  • Stayed: January 2014, travelled on business
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1  Thank davatee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 29 January 2014

Dear "davatee",

We are very much honored that you consider us as “a home away from home” and have stayed with us over 30 times. Thank you for your compliments to the hotel staff and the CHO GAO restaurant and for your valuable feedback on your experience at Spaccanapoli, our Italian restaurant.

We look forward to welcoming you back on your next visit to Abu Dhabi.

Kind regards,
Mohamed El Sayed
Front Office Manager

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578 - 584 of 992 reviews

Reviewed 24 January 2014

The staff and environment is excellent in this hotel. From valets to front desk and all the support staff are very helpful and polite. Stayed for 188 nights the location is perfect u can reach any where in 10-15 min, Arlene in the reception is the best then Justin the outlets manager. Hang out in Heros for the weekend, don't miss the sea food nights every Monday and Tuesday.

  • Stayed: August 2013, travelled on business
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Thank Waleed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 29 January 2014

Dear Mr. Waleed,

Thank you very much for your generous review. It is really great to know that your long stay was a successful one and that we have made your stay very comfortable. Arlene and Justin are delighted to hear that they have been able to provide excellent service to you.

We hope you will keep visiting the Garden restaurant to enjoy the sea food nights.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 19 January 2014

The staff and environment is excellent in this hotel. From valets to front desk and all the support staff are very helpfull and polite. Ideal location for business people. I would recommend this hotel as one of the good ones in the city.

  • Stayed: January 2014, travelled on business
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Thank Sohaib_Syed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 19 January 2014

Dear 'Sohaib_Syed',

We do appreciate your precious time to write your wonderful review on TripAdvisor and you are correct; our colleagues are definitely the hotel’s biggest asset.

We hope to welcome you back again in the future, be it for business or leisure

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 16 January 2014

We were here for 3 nights in January. Good hotel with many F&B facilities including Italian, Chinese, roof top pool Bar, genuine British Pub etc. Rooms are spacious, good shower, excellent breakfast. We flew from Maldives to Dubai and were picked up with a hotel car. This is a much more relaxing option than having to find the bus station in Dubai with all your luggage and then take the bus. Costs a bit more ($120 one-way) but it's worth it. Location is pretty close to everything but in Abu Dhabi you'd need to take a taxi anyway.

Room Tip: Try to get a high floor
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  • Stayed: January 2014, travelled as a couple
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Thank joerivanderwees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 19 January 2014

Dear " joerivanderwees",

Thank you very much for your kind review. We are really delighted to know that we have contributed a great deal in making your visit to Abu Dhabi a fantastic one. It is great to hear that you have enjoyed our Restaurants and the Heroes Bar.

Please allow us to take care of you next time you are in Abu Dhabi.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 16 January 2014

It was fun time in Abu Dhabi. Hotel location was great. Valet parking was free. Italian restaurant food was also great. I liked the roof lounge. Stairs to go to basement Hero club and roof lounge was not a plus they need to find a better way. I will visit again for sure.

  • Stayed: January 2014, travelled with family
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Thank Rami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 17 January 2014

Dear "Rami B",

We do appreciate your precious time to write your wonderful review about your last stay with us at the Crowne Plaza Abu Dhabi. We are truly happy to hear that you had fun and were able to enjoy our restaurants and bars. Your comments regarding the stairs are well noted and the Level Lounge on the rooftop is accessible via our lifts everyday from 18.00 pm onward.
We are thrilled to know that you will be visiting us again and we are already looking forward to it.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 14 January 2014

Fantastic staff, wnothing is too much trouble.

I have stayed at this hotel on business and I have found it to be perfect for my needs. It is in a good accessible location with easy access to local amenities, and it is convenient for getting to my client's offices. I am always made welcome and the service is very good. The rooms and facilities are very good and there is a good selection of bars and restaurants.

Room Tip: Upgrade to the Club Floor for lounge access
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  • Stayed: January 2014, travelled on business
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Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 16 January 2014

Dear " Peter F",

Thank you kindly for posting your short and sweet review on TripAdvisor. It is really great to know that your stay was a successful one. We are blessed with a great location that enables our guests to reach any point in the city center within 10 minutes and we are glad to hear that this made your business more convenient.
We hope to welcome you back in the future, be it for business or leisure.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 13 January 2014

The staff at the hotel was very professional and entirely customer focused, in fact every aspect of this hotel is customer focused as well as rooms, restaurant, and all the amenities was in very good Furnishing, cleaning and care.
Also I want mention Thursday dinner Mexican night by professional Mexican cook it’s makeable idea.
For that I want give my great appreciation thanks to the high management for build the hotel triangle of hospitality in high professional way

Room Tip: Quite, down town view,
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  • Stayed: January 2014, travelled on business
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Thank Grande F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 14 January 2014

Dear "Grande F",

We would like to sincerely thank you for taking the time to share your valuable feedback on our hotel services. We appreciate your nice comments about the rooms, cleanliness, amenities and most of all the customer focused culture at the hotel.

We are delighted to hear that you have specifically enjoyed our Thursday Mexican Night at the Garden restaurant and we will pass your compliments to the Chef.

We look forward to welcoming you back to your home in Abu Dhabi at the Crowne Plaza.

Kind regards,
Mohamed El Sayed
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Abu Dhabi

Address: Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#17 Luxury Hotel in Abu Dhabi
Price Range: £77 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
The Crowne Plaza® Abu Dhabi welcomes you warmly to Hamdan Bin Mohammed Street, at the center of Abu Dhabi's thriving commerce and culture, just 15 minutes from ADNEC and half an hour from Abu Dhabi International Airport. Grand shopping complexes including the World Trade Center Mall and Marina Mall are minutes away. The spectacular curve of the Corniche is even closer, with parks and beaches stretching along the waterfront. Business travelers can expect complimentary Wi-Fi and full support services, from classic style meeting rooms to a fully appointed Business Center. When it's time to relax, our rooftop terrace with its 16-meter outdoor pool offers an outstanding view over Abu Dhabi. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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