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“our stay at Crowne Plaza Hotel in Abu Dhabi”

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Crowne Plaza Abu Dhabi
Ranked #19 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 23 February 2014

a lovely greeting from the staff when we arrived. Our second surprise was being upgraded to a lovely suite for our 3 night stay. A beautiful hotel with a swimming pool up on the roof top, and lots of restaurants and bars. We discovered the Hero's bar and had fun there for two nights with the most enjoyable DJ and house band playing. The hotel is located in a great location with lots to offer and see. The staff treated us with kindness, they were so friendly and some even called us by our names. The buffet breakfast was delicious and we had wonderful service. If we ever return to Abu Dhabi - I want to stay at the Crowne Plaza again!!!!!!!! Thanks to all the staff that made our stay so enjoyable!!!!!!!!!!

Room Tip: We were only there for 3 nights - but to have the suite on the 2nd floor was "sweet"
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  • Stayed: February 2014, travelled as a couple
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Thank StephanieBrace-77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 27 February 2014

Dear Ms. Brace,

We are extremely delighted to know that your stay with at the Crowne Plaza was a lovely one. We pride ourselves on the friendliness and genuine care our staff demonstrates and it is very rewarding to hear you confirming that.

It is great to hear that you enjoyed the Suite upgrade and the band at the Heroes.

Thank you very much for taking the time to write this amazing review and we can't wait to welcome you back to your second home at the Crowne Plaza Abu Dhabi.

Kind regards,
Mohamed El Sayed
Front Office Manager

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546 - 552 of 979 reviews

Reviewed 23 February 2014

The hotel was fantastic. The reception has really helped us to sort out our excursions in Abu Dhabi, Dubai and Al Ain. The staff at the Garden restaurant is very attentive and friendly. Moreover, the buffet every day was particularly well catered for. In short, highly recommended for a carefree stay.

Albert and Geertje from Holland

  • Stayed: February 2014, travelled as a couple
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Thank 447Albert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 24 February 2014

Dear Albert and Geertje,

We are so pleased to hear about your experience in the Crowne Plaza Abu Dhabi. We greatly appreciate your nice compliments to the reception and garden staff.

We want to sincerely thank you for taking the time to post this wonderful review and we can't wait to have you back in our hotel on your future visit to Abu Dhabi.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 22 February 2014 via mobile

We stayed 3 nights last week and all I can say is that they were so welcoming, professional and friendly and upgraded our room to make our stay memorable and hassle free.

Good location close to the city centre and about 10 minutes walk to the white sanded beach opposite Lulu Island.

The buffet breakfast was excellent also and again excellent service all round.

The pool on the roof was small but adequate and views were impressive.

Only down-side was the safe in the room that didn't work.

Overall an excellent experience that I highly recommend!

Stayed: February 2014, travelled as a couple
Thank MattGadd25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 23 February 2014

Dear "MattGadd25",

Thank you kindly for taking the time to write this generous review. We are very glad to hear that you did enjoy the welcome and the upgraded room. Your comments about the breakfast service are much appreciated and will be shared with the breakfast team in the Garden.

Please allow us to cater for you on your next visit to Abu Dhabi.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 21 February 2014

Very friendly and lively staff. They give their 100% to ensure that customers have a wonderful stay . I stayed here for 50 days and they were never tired of greeting me!

My special thanks to Arlene (Front Office) and Dipu Jose ( Sales Manager) for ensuring a wonderful stay @ Abu Dhabi

Breakfast has been awesome overall. I got to love their kiwi , pomegranate and cranberry juices. I wish they had camel milk with different flavours instead of the plain one which is tough to drink :)

Room Tip: Choose rooms x01 to x11 if you would like to view the traffic from your window
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  • Stayed: December 2013, travelled on business
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Thank Raghs2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 22 February 2014

Dear "Raghs2014",

Thank you for taking the time to write this wonderful review. We are very happy to hear that we have managed to make your long stay with us a pleasurable one.

Arlene and Deepu are both delighted to hear your comments about their service and they can't wait to welcome you back to our hotel.

Hoping to see you back at the Crowne Plaza in the near future.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 21 February 2014

Stayed for one night on business and enjoyed the friendliness and the service of the hotel. They've got a great selection of restaurant. The room was clean and services adequate. On hamdan street, just minute away from the corniche, a great location from to do business and discover abu dhabi.

Room Tip: Corner room - quiet corner
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  • Stayed: February 2014, travelled on business
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Thank CedricGaillard_GM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 22 February 2014

Dear Mr. Gaillard,

We are delighted to know that despite being here on a short business trip, you still managed to enjoy the hotel facilities and services.

We greatly appreciate the time taken to write this lovely review and we do look forward to seeing you on your next trip to Abu Dhabi.

Kind regards,
Mohamed El Sayed
Front Office Manager

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Reviewed 19 February 2014

arrived from Dubai for two days on 01/02/2014 we arrived early and were swiftly looked after all front desk staff were excellent ,the hotel is kept very clean with a nice rooftop pool ,very nice bar which we used a few times all good there,a special mention for the bell desk and the door staff they really went out of their way to help ,even though our flight was late on the Tuesday night we were offered many extras like a shave and changing room to freshen up ,the manager of this area was a real credit to the hotel.Iwill be back and without question will stay again .
thanks Alan

Room Tip: located in the old town area but handy to travel anywhere taxis are very reasonable
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  • Stayed: February 2014, travelled on business
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Thank alzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 20 February 2014

Dear Mr. "Alan",

Thank you for taking the time to write this lovely review about your short stay in our hotel. It is very rewarding to hear that despite being a short stopover, our staff did manage to leave a good impression and managed to make your trip comfortable.

Your nice comments about the Concierge/Bell Staff are much appreciated and will be shared with every team member.

We are thrilled to hear that you are definitely coming back and are already looking forward to welcome you to your new home in Abu Dhabi.

Sincerely,
Mohamed El Sayed
Front Office Manager

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Reviewed 19 February 2014

The staff was really friendly and helpful. After one visit in the bar, lunch, dinner or the Italian restaurant I was addressed by name with a graceful smile.
The wifi work very good throughout the hotel. Since I was there in February in the evening the pool bar was windy and chilly. The water however was delicious warm.

Room Tip: Higher floors less street noise.
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  • Stayed: February 2014, travelled on business
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Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, Front Office Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 20 February 2014

Dear "Joseph B",

It is a great delight to read your review and your nice comments about your experience in our restaurants and bars. We are very glad to heat that you have enjoyed the warm water in our rooftop pool and that our free WiFi service was strong throughout the hotel.

We appreciate the time taken to review us and hope to see you back in Crowne Plaza in the near future.

Kind regards,
Mohamed El Sayed
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Abu Dhabi

Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#19 Luxury Hotel in Abu Dhabi
Price Range: £39 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
The Crowne Plaza® Abu Dhabi welcomes you warmly to Hamdan Bin Mohammed Street, at the center of Abu Dhabi's thriving commerce and culture, just 15 minutes from ADNEC and half an hour from Abu Dhabi International Airport. Grand shopping complexes including the World Trade Center Mall and Marina Mall are minutes away. The spectacular curve of the Corniche is even closer, with parks and beaches stretching along the waterfront. Business travelers can expect complimentary Wi-Fi and full support services, from classic style meeting rooms to a fully appointed Business Center. When it's time to relax, our rooftop terrace with its 16-meter outdoor pool offers an outstanding view over Abu Dhabi. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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