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“Well deserved reviews”

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Crowne Plaza Hotel Abu Dhabi
Ranked #18 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Brighton
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Well deserved reviews”
Reviewed 4 May 2014

I chose the Crown Plaza purely from the glowing reviews in Trip Advisor. I'm glad I did. A brilliant hotel, excellent staff and great location.
I can't really add much else to what has already been said.
I would not hesitate to stay here again. Highly recommended.

Room Tip: High room if you can.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Petebtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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934 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Canberra, Australia
1 review
Reviewed 2 May 2014

All the staff we encountered at the hotel were very friendly, polite and helpful. We had to have a smoking room on our first night but decided to keep it to save moving. The room smelt fresh but the bed pillows smelt of smoke.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonn, Germany
1 review
Reviewed 2 May 2014

On very short notice I had to go to Abu Dhabi. So I selected a Hotel I knew. In the old City Center, close to some shops and restaurants. In the middle of a busy city, not an artificial shopping Mall.
The place has some patina, but well maintained. The staff knows what corners they have to look in.
I arrived a little earlier than the normal arrival time but the reception made a room available within a few minutes. All the stuff I had to deal with that day were remarking friendly and helpful. If you want good value for money go there.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 April 2014 via mobile

This was my first stay in Abu Dhabi, and though I have been in fancier hotels, this hotel had the best staff I've experienced, and it was the most comfortable Stay I've had in a hotel. I was really pleasantly surprised and would come again on holidays.

The food, facilities and restaurants are outstanding, nothin us too much trouble and the staff communicate flawlessly in English, they are friendly, helpful and not intrusive. They are so good I am sure I will be back to Abu Dhabi for holidays rather than work!

Stayed April 2014, travelled on business
Helpful?
Thank Jxxxxx255103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
262 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 30 April 2014

The hotel is located in the city so it is very accessible. Obviously the hotel is old but it has a lot of things going on, plenty of restaurants to choose from especially it was the Valentine's day so they've got a lot of promotions. We were welcomed by a warmth smile by this Juan or Yuan in the Reception and made our stay memorable as he upgraded us to Club Room unexpectedly, so we were so happy, he is amazing! We tried the Chinese restaurant and it was nice, busy restaurant as well. And because it is the day of the Valentine's, they've got some activities in their Pub and the crowd was just fantastic and so is the International Band playing that night. We enjoyed the stay, the bed was perfect, not too soft and not too hard. We will definitely come back.

Room Tip: The hotel is located in the city so the main view is all the buildings around him but you can still...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Guzeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

I really spent a great time in this hotel, that is located in a central position in Abu Dhabi! The staff was really helpful and professional, especially Mrs. Hanna at the reception, and Mr. Ivan and Mr. Russian at the concierge desk.

Thank you very much!

Greetings from Rome

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StanleyMarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 28 April 2014 via mobile

I have just completed a six night stay, for a business trip.

I chose one of the Club level rooms, which included breakfast, 2 pieces of laundry per day and lounge access. These benefits paid for themselves and made the more expensive room worthwhile.

The hotel is now 17 years old, and whilst still in good condition, is showing its age a little. My room (1801) was generally good, with great sound and light proofing. I barely heard the call to prayer at the mosque nearby.

The bed was comfortable, though one of the pillows had a foul smell - like the previous guest's breath perhaps.

The bathroom was large but the shower curtain didn't stop a large amount of water flooding the floor. And the shower curtain rail had been shoddily repaired and was attached to the ceiling by a piece of string. Additionally, the spa bath was not functioning - not a big issue for me, but a sign that they are falling behind on maintenance.

The restaurants in the hotel were good. Though I question how they can advertise Spaccanapoli as non-smoking, when they permit it in the small bar that forms the waiting area, exposing you to that stench as you wait for a table.

Similarly, the rooftop pool and bar area would benefit from making part if it non-smoking.

Overall though, I had a good stay and would stay there again.

Stayed April 2014, travelled on business
Helpful?
Thank Zephyr71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Abu Dhabi

Property: Crowne Plaza Hotel Abu Dhabi
Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#18 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Hotel Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
Crowne Plaza Abu Dhabi is an upscale hotel conveniently located in the city centre, just minutes away from the Corniche, main shopping districts and key business locations. The hotel provides friendly personalised service and a range of facilities from wifi access, Health and Spa facilities. For holiday makers, the hotel offers competitive prices & facilities. The 18 metre long roof top pool offers skyline views & an opportunity to exercise or relax.The hotel boasts and excellent array of Restaurants, Bars and LoungesHeroes, Abu DHabi's best Sportsbar in the basement; Cho Gao, Award-winning non smoking SE Asian Restaurant - Bar and Lounge, ground floor; Spaccanapoli, Abu Dhabi's favourite Italian with the famous one metre Pizza on the Mezzanine floor; Cappuccino's, the Cafe on the 1st floor offering Snacks and pastries;The Garden, the international Buffet Restaurant on the 9th floor;Vincent's Cigar lounge on the 9th floor;Level Lounge Chill out Bar by the pool on the RooftopBanquet and Meeting space is available for up to 400 Persons. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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