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“Nice, Centrally Located, Some Quirks”

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Crowne Plaza Abu Dhabi
Ranked #19 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 5 July 2014

The Crowne is very representative of this brand. The staff is friendly and knowledgable of the area and their property. The hotel is well situated a short taxi ride from all of downtown. The restaurants are well appointed offering a decent variety of food and beverages. The rooms appear to be well maintained, all (that I've seent) with a laminate hardwood floor. internet is good, both wired and wireless. While the rooms are obviously maintained well, there is some sign of wear and the renovation plan should probably be implemented in the near future. Finally, in what seems to be common in the Emirates, is a frustrating lack of electrical outlets, even in the suites. The outlet nearest the bed with the lamp actually has the plug glued to the outlet! What is the big deal????? Another quirk is the elevators. From the ground floor there are three, but there is a fourth elevator that stops at the first floor. There is a bar at the pool on the roof, and try as I might, there was no way I was getting to the ground floor without changing elevators unless I sent the odd one all the way down to the first floor, then called for another elevator. Must be the same guy who located the electrical outlets in the room. Overall, a nice property, good staff, decent rooms, all centrally located.

Stayed: July 2014, travelled on business
2  Thank KayceezPeople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 July 2014

I stayed for 35 days in this hotel and each day was fantastic. The reception staff ( Cecile, Gileen, Bernadette..infact all of them) are so warm and geniuinely welcoming. They are prompt and helpful.. Trust me, its the service which makes the hotel reputed.. this hotel's staff are its real stars.. Even the other depts. - room service, housekeeping, concierge all are excellent. Please stay in this hotel to know its service.. simply excellent..

Room Tip: I was allotted the room in front the of mosque.. It was nice and calm.. The sight of the mosque made...
  • Stayed: June 2014, travelled on business
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3  Thank bala v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

The Hotel is a really excellent combination of comfort, value and prestige. Located on heart of the city of Abu Dhabi, with a lot of public services around the hotel (such as Mosque, shopping centre, post office, bank, etc.), will make our stay as an easy live and comfortable. Compharing to other hotel nearby, you will fully agree to what a penny you spent out of your pocket, perfect from the value side. Get some time to relax and refresh through the a warm and hospitality services on spa services. Then enjoy something new on night life pub with special music beat and fantastic price on beer and beverage.

  • Stayed: June 2014
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3  Thank AdelaideJunior2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We stayed at the Crowne Plaza hotel for just two nights, but we really wished we could have stayed for longer. The service was absolutely wonderful. Staff at the hotel went out of their way to help us. We travel a lot and this was one of the nicest hotels we have ever stayed at. We have three children and arrived at one in the morning. Our interconnecting (executive) rooms were immediately available, and the connecting door immediately opened (this usually takes a while). The rooms were large, very clean and comfortable. Breakfast was great, with a lot of choice. On our second day we left too early for breakfast, so they gave us take away breakfast bags. Location is very central. Taxis are easily available. Travel to and from the airport was included, which was around half an hour away. Free and fast internet connection. I can't think of one negative thing to write.

  • Stayed: June 2014, travelled with family
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3  Thank Pingviner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

I was lucky enough to stay with them for a very short period of 4 days and i am taking so many wonderful memories from the short but very sweet stay in Crowne Plaza hotel- Abu Dhabi.

The whole staff starting from the house keeping, reception etc were unbelievably friendly. they always made sure that we are having a good time inside the hotel. There service was 5 stars and not to forget the smiling faces of the pretty working staff. i remember the warm welcome smile "irene" gave us everyday morning near the morning buffet.

Facilities are all 5 stars and nothing to complain about it.
Food is absolutely marvelous with so many to choose.

Finally,if i visit Abu Dhabi again, my stay will be in Crowne Plaza. That is for sure.

  • Stayed: June 2014, travelled on business
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2  Thank Sampath K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Firstly we attended a fantastic function organised by the Veterans British Army. The ball was fantastic and the service was excellent. On our arrival at the hotel the reception staff we as efficient as ever from the door men to the reception staff made us feel so welcome indeed. The room was excellent with my already planned flowers in the suite. This made my wife and guest so happy. We then popped into Hero's Bar just for a drink and lunch , once again we felt so welcome. We were greeted by Ross who took care of all our needs. What a gentleman as we'll always had to to speak with you know matter how busy he was. The next day we went to the roof pool and met a chap called Ellan he was brilliant and made sure that we did not want for nothing. Lastly has got to be the food served in the Garden Restaurant . The breakfast was superb indeed compliments to the head chef and his staff. Irene was very cheerful at thee reception and made sure we were taken care of. Overall quite a large review but deserves the time to thank your staff. This is our second time here and we absolutely love it. The manager of this hotel runs a tight ship the standards are second to none. Thank you again for making our trip so memorable please thank all of your staff personally from us both. We will be back

  • Stayed: June 2014, travelled as a couple
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2  Thank Tam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

My company selected this hotel and it was the best!! We were here on a long term stay (30+days) I can't say enough about how friendly the entire staff was from service staff at the Garden Dining, to the concierges, to the front desk, and housekeeping. We celebrated our 10th wedding anniversary and hotel gave us a gorgeous bouquet of flowers. Such an unexpected delightful surprise! The Garden Dining has a breakfast buffet every morning and the staff greets you by name and the service and food are EXCELLENT! The breakfast includes a full cooked breakfast plus fruit, cereal, croissants (to die for) as well as Middle Eastern cuisine. The concierge desk will go out of their way to get you what you need or find out any information you are requesting. Housekeeping is very friendly and will do anything to make your stay comfortable and enjoyable. We requested a microwave and refrigerator and it was delivered within 15 minutes.
The rooms are very spacious. We had a king size bed and also a small dining table with chairs. Also included a desk for computer. They even offer multiple types of pillows for your comfort.The pool is located on the roof top and gives a good view of the city. The water is very warm but refreshing. A full gym is also located next to the pool and one can exercise and view the city at the same time.
We traveled everywhere by taxis and they are easy to get except in the morning. Allow a bit of extra time if you need one to get to a morning appointment. And they are very inexpensive! Stores, banks, markets are within walking distance from the hotel. You just can't beat the location. Close to the Corniche for a stroll on the beach and short taxi ride to the Marina Mall or the Grand Mosque

Room Tip: Corner suite is very spacious. Some rooms had table/chairs, others had small sofa. Our room includ...
  • Stayed: May 2014, travelled on business
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2  Thank DianeandEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Abu Dhabi

Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#19 Luxury Hotel in Abu Dhabi
Price Range: £45 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
The Crowne Plaza® Abu Dhabi welcomes you warmly to Hamdan Bin Mohammed Street, at the center of Abu Dhabi's thriving commerce and culture, just 15 minutes from ADNEC and half an hour from Abu Dhabi International Airport. Grand shopping complexes including the World Trade Center Mall and Marina Mall are minutes away. The spectacular curve of the Corniche is even closer, with parks and beaches stretching along the waterfront. Business travelers can expect complimentary Wi-Fi and full support services, from classic style meeting rooms to a fully appointed Business Center. When it's time to relax, our rooftop terrace with its 16-meter outdoor pool offers an outstanding view over Abu Dhabi. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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