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“This is the best place ever”

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Crowne Plaza Hotel Abu Dhabi
Ranked #20 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Brisbane, Australia
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“This is the best place ever”
Reviewed 18 December 2010

Just want to say I have stayed at this hotel a few times whilst living in the UAE. I could not fault the place. I have never had such great service, staff are so friendly, rooms are great. Management great specially James...Lying by the pool is fantastic. I would like to take the opportunity to say thanks to everyone at the hotel for making my stay fantastic. Specially to James the Manager.

Stayed July 2010, travelled with friends
Helpful?
Thank chickstar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaAbuDhabi, The Management at Crowne Plaza Hotel Abu Dhabi, responded to this review, 21 December 2010
Dear Valued Guest,

Thank you for your wonderful comments and feedback on your stay with us at Crowne Plaza Abu Dhabi. We are glad you have enjoyed our products and services and pleased to hear that our team managed to match your expectations. Please be informed that Mr. James Young has moved to Crowne Plaza Dubai and we have now Mr. Ivor Prestwood as our General Manager. Your valuable comments will be shared with our colleagues and we look forward to welcoming you at Crowne Plaza Abu Dhabi in the near future.


Best Regards,

The Management
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955 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (201)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Miami, Florida
Level 5 Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 7 December 2010

We stayed at the Crowne Plaza for four nights in November 2010 while attending the Grand Prix race. The hotel staff is wonderful and tries their best to be accommodating. However, the hotel is currently under renovation and the construction noise is constant from 9 AM to 4 PM, seven days a week. The noise is unbearable! Unfortunately, we had a second-floor room and were subjected to ear shattering noise. This hotel may be fine for business travelers that must be up and out by 8 AM, however, if you ever desired to sleep in after 9 AM it will be nearly impossible until the renovations are complete. Also, the wireless Internet is pretty expensive and I found myself using it for only 15 minutes at a time at a cost of about US$1-US$2.

The hotel does have a pretty nice bar/club down in the basement which is known pretty well around town. The hotel staff will also try to steer you toward the hotel's own restaurants, which are pretty good, but there are many other places to eat in the area at a much more reasonable cost.

  • Stayed November 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nbmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaAbuDhabi, The Management at Crowne Plaza Hotel Abu Dhabi, responded to this review, 9 December 2010
Dear Valued Guest,

We would like to thank you for taking time to write a TripAdvisor review. We do appreciate your feedback and we are glad to hear that our teams made you feel welcome at our hotel. Thank you for giving us top scores in both cleanliness & service. We are, also, pleased to hear that you enjoyed our Pub, Heroes.

In regards to the disruption caused by our current renovations; this is something we deeply regret. We are in the process of upgrading the sense of arrival and are changing our entrance so that it really does have the “WOW” factor. The noise you will have heard arose from changing the elevators so that they now reach the ground floor. This work has now been finalized, but once again we really must offer our sincerest apologies for the inconvenience caused during your stay.
We would love to welcome you back to our hotel; to show you the changes that will have taken place and to ensure that your overriding memory of the Crowne Plaza Abu Dhabi is an extremely positive one, without comparison. To this end our Rooms Division Manager will be in contact with you shortly so that he can personally deal with your requirements.

We are continuously improving our offers & services to meet our guest’s expectations and it is through feedback, such as yours, that we can endeavor to do this. Thank you once again.

In the meantime, we do hope to welcome you back at the Crowne Plaza Abu Dhabi.

Kind Regards,

Crowne Plaza Abu Dhabi Team
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UK
Level 4 Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 November 2010

Stayed here on a business trip for 4 nights. Have previously stayed at other Abu Dhabi hotels and this one compares well. Rooms were very clean, quite big with everything you would need on a business trip. Staff were very friendly. No real bad points. Level Lounge on the top floor pool area is a nice place to unwind. Heroes in the basement is a typical expat pub, filled with smoke, expensive beer and a fair to middling live band. Location of the hotel I liked as its a nice busy area and you can always jump in a cab to get to the malls. I never ate at the hotel partly because it is very expensive. There are plenty of takeaways that will deliver to your room, Chow King is just across the road and the food there is excellent and so much cheaper than room service.

Overall I would recommend this hotel and would choose to stay here again.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fossildog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaAbuDhabi, The Management at Crowne Plaza Hotel Abu Dhabi, responded to this review, 29 November 2010
Dear Valued Guest,

Thank you for taking the time to write this review. We do appreciate your feedback and we are pleased you have enjoyed your stay with us.
We are glad that you have enjoyed our roof top bar, Level Lounge and Heroes Pub. You may want to try, on your next visit, the two newest additions to our hotel; our award winning restaurants – Cho Gao, a classic Asian restaurant and Spacanappoli, an Italian restaurant with a contemporary influence. As you have pointed out, we are centrally located, making our hotel the ideal location in Abu Dhabi for business as well as for leisure. We are continuously upgrading our facilities and services to meet our guests’ expectations. In the mean time, we do hope to welcome you again at Crowne Plaza Abu Dhabi for you to enjoy your next visit with us.
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Tunbridge Wells , Kent
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 September 2010

A great hotel, well located and with free valet parking.
Booked a Club room and was upgraded to a suite on arrival because I am a Platinum level member of Priority Club.
Club lounge is very comfy and finger food is excellent.
Fantastic value for money, just wish other reviewers would realise you don't get 7* hotel for 4/5* price !

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baggerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 15 September 2010

TITLE:ENJOY YOUR STAY WITH PEACE OF MIND & HOMELY ATMOSPHERE

Date: 12-09-2010,

I am a frequent traveller to Abu Dhabi mainly on business tour and I always prefer to stay at Crown Plaza Hotel Abu Dhabi, reason being an excellent hotel at a great location Hamdan street and having excellent value and quality of service. You can enjoy every moment with great hospitality service away from home.. I never feel like staying away from home.
Rooms and toilets are spacious and very neatly decorated and facilities provided are excellent. Breakfast and dinner is pretty good arranged in buffet in and all around cleanniness is praiseworthy. Room service is very prompt and all ina homely manner. Value wise this hotel is great in comparison to other hotels I visited so far
Earlier I stayed in many hotels but this one is one of the best hotel I would like to visit again and again.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sujitkumarbiswas2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level 4 Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 August 2010

Enjoyed a 10 night stay at Crowne Plaza Abu Dhabi, upgraded to a one bedroom suite as a result of Priority Club status. Room layout, furnishings and fittings were of a high quality. Given a bottle of wine by hotel due to anniversary celebration which was greatly appreciated. Central location of hotel made it easy to explore the city in the evening and taxi's were always available for longer trips around the area. Heroes Pub was lively and the breakfast buffet in The Garden was of a high quality, but very expensive at £22. The roof top pool was small in size, but always quiet. Why can't hotels in the UAE not fit cover their handrails and pool ladders with rubber to stop you suffering second degree burns in temps of 46C?
We definitely enjoyed our stay and would recommend the hotel to anyone looking to enjoy an Abu Dhabi city break.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erchie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 August 2010

We stayed at the Crowne Plaza for one night with our young 6 month old baby. We had a lovely stay - the staff were excellent and could not do enough for us and we even got upgraded to a lovely suite (thanks Jeff). There is an excellent variety of restaurants. Breakfast was reasonably priced and a great selection of hot and cold breakfast foods. Good coffee too. There is a lovely rooftop pool and decent gym - nothing fancy but just what you need. We also had a great massage at the sports centre - very reasonably priced at AED 275 for 50 minutes. The lifts were a bit hard to work out but this could be because of the rennovations going on. One criticism I would have is that the valet parking is not well signed and awkward.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Murko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Abu Dhabi

Property: Crowne Plaza Hotel Abu Dhabi
Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#20 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Hotel Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
Crowne Plaza Abu Dhabi is an upscale hotel conveniently located in the city centre, just minutes away from the Corniche, main shopping districts and key business locations. The hotel provides friendly personalised service and a range of facilities from wifi access, Health and Spa facilities. For holiday makers, the hotel offers competitive prices & facilities. The 18 metre long roof top pool offers skyline views & an opportunity to exercise or relax.The hotel boasts and excellent array of Restaurants, Bars and LoungesHeroes, Abu DHabi's best Sportsbar in the basement; Cho Gao, Award-winning non smoking SE Asian Restaurant - Bar and Lounge, ground floor; Spaccanapoli, Abu Dhabi's favourite Italian with the famous one metre Pizza on the Mezzanine floor; Cappuccino's, the Cafe on the 1st floor offering Snacks and pastries;The Garden, the international Buffet Restaurant on the 9th floor;Vincent's Cigar lounge on the 9th floor;Level Lounge Chill out Bar by the pool on the RooftopBanquet and Meeting space is available for up to 400 Persons. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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