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“Very good hotel”

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InterContinental Abu Dhabi
Ranked #17 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 17 May 2012

Stayed here and had a twin room, city view which was very noise free. The room was spacious which a huge bathroom. It was spotlessly clean and well serviced. The concierge desk were very helpful. The pool area did get busy on occasions but there was always a couple of spare beds to be found and a canopy (fortunately). Unfortunately you do get people hogging the sun loungers by putting their towels down first thing in the morning then wandering off - very frustrating! The pool bar staff were a little slow with service. The breakfast was fantastic, there is virtually everything you could possibly want, great fresh juices too. Taxis are very reasonable in Abu Dhabi so it was easy to get everywhere from the hotel, I thought it was nicer being a bit further away from downtown. The beach area looked lovely. Ate at one of the restaurants, it was lovely food but pricey - but then most of the hotel restaurants I visited were very pricey out there. For the money we paid, it was very good value for money and I would definitely stay here again.

  • Stayed: May 2012, travelled with friends
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Thank KilburnAngie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 21 May 2012

Dear Guest

Thank you for taking the time to write a nice review about your stay with us.

We are very happy to note that you enjoyed our leisure facilities and the care we put in making sure it is spotlessly clean. Thank you also for understanding that the blocking of sunbeds by guests is out of our control.

We are very pleased to see, that you also enjoyed our breakfast and found our location an advantage from the hustle bustle of the city.

We look forward to welcoming you again upon your next visit and hope you will give us the pleasure of serving you again.

Best regards
Ankit Garg
E-Commerce Manager
InterContinental Abu Dhabi

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1,662 - 1,668 of 2,465 reviews

Reviewed 15 May 2012

I stayed here for 5 nights. and was the best time of my life. Other reviewers must be almost impossible to please, because this is a great hotel, great location, the pool, the gym, the short walk to the beach past the beautiful yacht harbour. Chamas restaurant for its meat, incredible! The business centre and staff was excellent. The shower is sensational. Bed was fantastic. Room 1209 had a great view. The breakfast was magnificent with an awesome array of food choices. I hope to come back one and bring my family to enjoy this beautiful hotel. I could not find fault with this well run establishment.

Room Tip: Try and get the pool beach view.
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  • Stayed: April 2012, travelled on business
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Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 21 May 2012

Dear Mr. John

Thank you for taking the time to share your great experience with us and writing a fantastic review about our hotel.

We are very pleased to hear you thoroughly enjoyed your stay, our service and our facilities and did not find fault with anything.

It gives us even greater pleasure to hear that you plan to return with your family in the future and give us the pleasure of serving you with your family once again.

Thank you once again.

Best regards
Ankit Garg
E-Commerce Manager
InterContinental Abu Dhabi

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Reviewed 13 May 2012

I reached my office today and would like to share with you my feedback from yesterday’s stay at the IC abudhabi. The room was good as usual and i enjoyed the very nice view, however we could not sleep throughout the 2 night stay due to the Very moody AC, we had to split shifts during the night trying to get the right temperature, useless did not work!. The breakfast was good, the beach service was ok but one thing I could not understand is how cheap is to charge 10 dirhams for the room service tray despite the fact that the hotel charge you for 1 penne arabiata 80 Dirham? I believe that this policy should be communicated to all 5 Stars hotels and maybe soon we will end up paying for the bathrobe 5 dirhams rent!

Room Tip: Beware of the AC, and do not go down to the restaurants wearing short otherwise you will end up eati...
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  • Stayed: May 2012, travelled as a couple
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1  Thank musthurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 21 May 2012

Dear Guest

Thank you for writing a feedback about your stay with us. We appreciate you taking the time and sharing your experience with us. Your feedback is valuable to us

We are very sorry to hear about your unpleasant experience and finding our room service tray charge as a surprise.

Please be assured that your displeasure is communicated to concerned departments in the hotel and your feedback will be taken into consideration when we review our facilities in the near future.

Best regards
Ankit Garg
E-Commerce Manager
InterContinental Abu Dhabi

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Reviewed 9 May 2012

Before I made a booking at this hotel, I read the mixed reviews and I must say I was a bit troubled. Lots of comments about it being dated and service very poor. My experience was however very different.

The hotel is just by the Marina with lots of stunning views. It has about six restaurants including a Yatch club and a really nice Brazilian restaurant called the Chamas. The restaurant comes with a bar and both are great. The Chamas restaurant spoils you with a selection of meat. So if you love meat like I do, make sure you dine there.

Breakfast was excellent. A wide array of choice and the seating area was also sufficient. Rooms are very large and I must say the service was wonderful. I asked for a sewing kit and got it within 3 minutes. I was stunned when I heard a knock on my door. The concierge desk is also good and can help with your tour plans for Abu Dhabi.

The hotel is also a walking distance from the Emirates Palace and the Marina Mall. I won't advise though that you walk to either at this time of the year. It is quite hot. With less than 10AED you get to the Marina Mall. The Hotel offers a free shuttle service to the Marina and Khadiliya Malls. Book well ahead cause it is always full.

Overall, it was a great experience and though the hotel had a slightly old look, I give it a thumbs up considering that it was one of the very first hotels in Abu Dhabi. It has been maintained very well. Just step into the conference areas and you will understand why I hold this strong view. Well done Intercontinetal!!!

Room Tip: Get the Marina facing rooms. Nice view
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  • Stayed: May 2012, travelled on business
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Thank Dupri00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 21 May 2012

Dear Guest

Thank you for taking the time to write an elaborate and great review of your stay with us.

It gives us great pleasure to read that you enjoyed your stay with us and despite your earlier inhibitions decided to give us a try. We are also very happy to hear that we dispelled any prejudices you may have held.

Thank you for a great review and yes it is true - InterContinental Abu Dhabi was the second ever hotel built in Abu Dhabi back in 1980 for the GCC conference led by the former president and Sheikh of Abu Dhabi. We are glad that despite our vintage you felt we have maintained the same high standards and were able to serve you to your satisfaction.

Best regards
Ankit Garg
E-Commerce Manager
InterContinental Abu Dhabi

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Reviewed 7 May 2012

Excellent hotel, very good location a short taxi ride (cheap) or hotel shuttle from a number of very good shopping malls. An excellent clean private beach about 100 mtrs from the hotel with a bar and restaurant. Rooms are very clean and well equipped. Restaurants are clean with good staff although they were a bit pricey, but we were on half board so not too bothered. No evening entertainment as such, only the piano bar.

  • Stayed: April 2012, travelled as a couple
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1  Thank Squoshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 21 May 2012

Dear Guest

Thank you for taking the time to a good review about our hotel. We are very pleased to note that you enjoyed your stay with us and enjoyed our location as well as our private beach and other facilities.

We are also happy to see you enjoyed our restaurants even if you found them a little expensive. We endeavor to keep our prices competitive and in-line with the market in Abu Dhabi.

We hope you will give us the pleasure of serving you again upon your next visit to Abu Dhabi and look forward to welcoming you.

Best regards
Ankit Garg
E-Commerce Manager
InterContinental Abu Dhabi

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Reviewed 28 April 2012

To be clear, we had 5 nights on half board for an unbelievable price, so I feel a little bad writing anything other than good things about the Intercontinental. The hotel is clearly a little dated now, compared the some of the competition near it, but I'd still say it’s a 5 star hotel. The room was big, sea facing, excellent bathroom, but some basic things were just poor. 1: two guests in the room but only ever provided one bathrobe and pair of slippers. Were we meant to share? 2: on a similar note, the turndown service was only ever done on one side of the bed. 3: the lighting the room was rather poor. Despite having about 8 different lights, none seemed to be anything higher than 40 watts, so almost impossible to read at night. 4: my biggest annoyance had to be the plate at the door (I've attached a photo). We arrived at about 20.00 on the Tuesday and on arrival at our room found a dirty plate, napkin and cutlery set on the floor in the corridor at our door. An oversight I thought, but no. It lay there until the Friday evening before it was tidied away. So housekeeping get no points whatsoever. After all, the room was made up three times, turned down three times, restocked with tea/coffee two times (one day we didn't get any) and on each of those occasions a member of staff has though it okay just to walk past dirty crockery in the hallway and think "that’s not my job" ...? Not really good enough. So - sorry - probably won't be back, despite the super staff on the front desk, in the restaurants and at the leisure facilities, and the value for money price.

Room Tip: Try for a sea view
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  • Stayed: April 2012, travelled as a couple
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Thank SurreyTraveller58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 21 May 2012

Dear Guest

Thank you for writing a review about your stay with us. We appreciate your valuable feedback to enable us to better our services.

We are sorry to note about your less than pleasant experience with us and would like to take this opportunity to apologise on behalf of the entire team. I would like to assure you that the errors you have pointed out have been communicated to the relevant people within our hotel and every effort is made to ensure such mistakes are not repeated in the future.

Despite your experience we hope that you will give us the opportunity to serve you again in the future, where you will see new facilities and and an improved level of service.

Best regards
Ankit Garg
E-Commerce Manager
InterContinental Abu Dhabi

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Reviewed 12 April 2012

Having stayed at several Intercontinental hotels I felt this one was not up to the usual standard. Although reception, staff , room and business lounge where as expected I missed the wifi access throughout the hotel ( wifi was non-existent or low signal in many places).
Street side rooms have to cope with traffic noise so I would suggest to choose a sea view instead.
Don't suggest anyone to choose this hotel if beach use is what you had in mind as construction of a small island seems to ongoing .
Hotel restaurants are top notch and the overall atmosphere is very relaxed.

Stayed: April 2012
1  Thank D013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this reviewResponded 19 April 2012

Dear Guest

Thank you for taking the time to write a nice review of our hotel.

We are happy to note that you enjoyed our restaurants, the services of our staff and our rooms and other facilities met your expectations. At the same time we are also very sorry to hear that you did not find our wifi network up to the mark.

We have recently improved our wifi network and also made it free for all guests staying with us. Unfortunately we cannot do anything about the landfill across from our beach and the construction on the street side as these are both government projects.

We hope you will give us the chance to serve you again upon your next visit to Abu Dhabi and you will find most of the construction over and our wifi network robust.

Best regards
Ankit Garg
E-Commerce Manager
Intercontinental Abu Dhabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Abu Dhabi

Address: Abu Dhabi King Abdullah bin Abdulaziz Al Saud St | King Abdullah bin Abdul Aziz, Abu Dhabi 4171, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Abu Dhabi
#9 Romantic Hotel in Abu Dhabi
#11 Spa Hotel in Abu Dhabi
#17 Luxury Hotel in Abu Dhabi
#20 Family Hotel in Abu Dhabi
#22 Business Hotel in Abu Dhabi
Price Range: £115 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Abu Dhabi 5*
Number of rooms: 390
Official Description (provided by the hotel):
InterContinental Abu Dhabi is perfectly situated on the beach and less than 10 minutes from bustling downtown and the Abu Dhabi International Exhibition Centre. Heritage Village, the Cultural Foundation and Lulu Island are also close by. For a unique shopping experience, the Gold Souk (market) is a must while the Marina and Abu Dhabi Malls offer more contemporary alternatives. The hotel concierge can arrange a 4x4 desert safari for those looking for adventure. Our Bayshore Beach Club offers the beast recreiation facilities, 300 meters white sandy beach, an adult pool with a wish up bar, a children's splash pool with a slide and a shaded children's pool. The Bayshore Beach area also includes a beach bar and a restaurant offering delicoius snacks and drinks. Guests can also continue to enjoy our outdoor pool located on the 3rd floor of the main hotel building. ... more   less 
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Also Known As:
Intercontinental Abu Dhabi Hotel Abu Dhabi
Abu Dhabi Intercontinental

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