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“Another great holiday”

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InterContinental Abu Dhabi
Ranked #17 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Brentwood, United Kingdom
Level 6 Contributor
305 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Another great holiday”
Reviewed 2 November 2013

We've just returned to London from another great holiday at the Intercontinental Abu Dhabi. As it's one of the original hotels it's facade isn't the most glitzy but don't let that put you off- inside its 5 star all the way.....the lobby and bar area are wonderful, the front desk staff welcoming,friendly and efficient and nothing was too much trouble for the concierge. The restaurants at the hotel are varied and quite rightly highly rated by the trip adviser community, both the food and the service being faultless during our visit.
The pool area and attendants provide for a chilled out time and when the refurbishment of the beach area is completed undoubtedly it will be the best facility in the state. If you can you must book a room that qualifies for the lounge on the 18th floor - it's such a serene atmosphere with the best staff I have ever experienced, thank you to all of them ! I hope IHG are proud of their team as they are first class, but I must mention Karam Almordaa who epitomises excellence in hospitality and is clearly a gifted businessman with a great career ahead of him ! Well done everyone, a great holiday which we commend to all.

Room Tip: Spoil yourself and get a sea view room which qualifies for the 18th floor lounge
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  • Stayed October 2013, travelled with family
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Helpful?
1 Thank tjmutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 3 November 2013
Dear tjmutch

Thank you for taking the time to write your review. I am thrilled to learn that you had a memorable stay with us. I have shared your comments with the team and we all thank you for kind words and for giving us the chance to offer you a comfortable and enjoyable stay.

As you mentioned once our Bayshore project is finalized, this will be an attractive destination to families and leisure travellers.

I thank you once again and look forward to welcoming you back.

Best regards
Dieter Franke
General Manager
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2,232 reviews from our community

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Traveller tips help you choose the right room.   Room tips (470)
Date | Rating
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English first
Silverstone, United Kingdom
Level 6 Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 31 October 2013

This is our second time to the Intercontinental this year and once again the staff are what makes this place great. We did find the service at some of the restaurants had slipped a little since May and the pool area is looking a little tired and in need of some attention, but the staff here will blow you away with their help, consideration and a general desire to make you stay as good as they can.
For us, special thanks once again to Dilan Fernando, Rafeal Pinto and Lamia Bahhar who was brilliant after my wife had a slight accident, also to Frances from the Fishmarket who is so knowledgeable about the food and a great guy personally.
We tried a few more of the seven restaurants on this visit and were pleasantly surprised by the Belgian Cafe, with it's wonderful selection of beers, but we still rate the Fishmarket as one of the best and most interesting restaurants we have ever been to antwhere.
This is still the best location for a city hotel with great views and overlooking the marina.
We would thoroughly reccommend anyone to try it out.

Room Tip: Rooms facing the sea also overlook the pool and the marina, both of which are best viewed from the 9...
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 1 November 2013
Dear Roger W
The team and I would like to thank you for taking the time to write your review and for your kind words. I am delighted to hear that you and your wife enjoyed your stay and found our restaurants interesting.
Our new beach project is taking shape and is at the final stages before we open it for full operation. We are excited and expect to have it ready to welcome our guests early 2014. I look forward to welcoming you back soon when you can enjoy these new Bayshore facilities.

Best regards
Dieter Franke
General Manager
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Atlanta, Georgia
Level 6 Contributor
194 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 30 October 2013

This is a solid choice if you are going to be in AD for just a short while. Good food choices and a great pool. Fitness center is definitely top of the line and worth using if you're into that sort of thing while you travel. Great reception and concierge who I found very helpful. I think the cost is definitely on the higher end so that is something to keep in mind - especially the food. Internet was costly as well so that's something they could improve given the brand status.

  • Stayed October 2013, travelled on business
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Helpful?
Thank MarkButt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 1 November 2013
Dear MarkButt
Thank you for taking the time to write your review on TripAdvisor and sharing your experience. The reviews we receive from all our guest are very valuable as they give us a true in-site on the service we are providing. I wish to thank you for your kind words regarding our team and look forward to welcoming you back.

Best regards
Dieter Franke
General Manager
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Dubai, United Arab Emirates
Level 4 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 October 2013 via mobile

I like the intercontinental hotel chain everywhere but here i am shocked with the brkfast buffet doesn't reach the levels for a 5 star hotel :quality ,varaiety ,freshness, my advise to have a makeover! Selections resturant bad experience i've stayed in intercontinental festival city dubai , you can't tell that the both has the same name ! High standars there while here in abu dhabi are the lowest :( again,this is about the breakfast buffet ,but the staff were helpful . rooms clean & has a nice marina & seaview , i like the lobby as well & the piano lounge

  • Stayed October 2013
    • Value
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Helpful?
Thank nataliii2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 6 November 2013
Dear Guest

Thank you for taking the time to write your review. I am sorry to hear that the Selections breakfast has disappointed you. I have shared your comments with our Executive Chef who will do his best to make sure that the breakfast experience we offer is the best. Your kind words related to the the rooms and front office is very much appreciated.

The whole team is hopping to welcome you again soon in the near future.

Once again, I thank you and

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
Reviewed 24 October 2013

Dear Dieter Franke
General Manager
Me and my friends just came back from Abudhabi. We stayed at Interncontinental Hotel and had a great experience. From the moment you enter the hotel all the staff are very kind and helpful they are trying their best to satisfy you.
The hotel is located near the sea and at the same time downtown so it is very easy to reach every where within the city. The beach is very nice and it will be nicer as they are building a spa around it. The food is great. Hotel and rooms are very clean. Reception staff are really kind.
One of the most important thing is all the staff at the hotel are very honest. So if you ever forget something do not worry if they find it they will give it to you.
After check-out I forgot 800 Euro cash in the room and when I came back to Turkey I contacted the hotel and they told me they have found the money and did bank transfer straight away.
Special thanks to May Perdon (housekeeping) ( Ibrahim who found the money) and to all other staff for their great help.

  • Stayed October 2013, travelled with friends
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Helpful?
Thank sibel k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 27 October 2013
Dear sibel k

Thank you for taking the time to write your review. The team and I were extremely happy to read your note and to know that you have enjoyed your stay with us. It is our aim to provide our guest with an enjoyable, hassle free and memorable stay. I am delighted to learn that you have already received the transferred money we found in your room. As a matter of fact my colleague Ibrahim who found the money went out himself to transfer it to you. I am very proud of my team and assure you that we will always do our utmost to provide our guests with the service they expect from us.

I thank you once again for your kind words and look forward to welcoming you back.

Best regards
Dieter Franke
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Dubai, United Arab Emirates
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 23 October 2013

This hotel is one of the best hotels in Abu Dhabi. Everything starting from the checkin to the check out was amazing. Very nice selection of restaurants to meet all your cravings. the beach area was cool too.. its also c;ose to the corniche area and marina mall which made it easier for our shopping spree. The club in the hotel was also amazing
Anna was very helpful throughout our stay she was our favourite along with Jobin from the restaurant.

  • Stayed August 2013, travelled with friends
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Helpful?
Thank Mathias H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 24 October 2013
Dear Mathias H

Thank you for taking the time to write your review on TripAdvisor and thank you for giving us the perfect score. I am thrilled to learn that you have enjoyed your stay with us. Our aim is to provide your and all our guests with a comfortable and memorable stay.

Anna and Jobin wish to also thank you for your kind words and we all look forward to welcoming you back soon.

Best regards
Dieter Franke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 October 2013 via mobile

This hotel has been around for a long time and is a favorite place for dinner and drinks with expats.

The rooms are nice although the decor is just starting to date a bit. There are some nice restaurants and bars here, including the Belgium Beer Cafe. The location is nice, next to the marina and not too far from the centre of town. Like everywhere in Abu Dhabi, you are never too far from anything and the taxis are cheap.

There are new hotels popping up in Abu Dhabi but this one has some character and will no doubt remain as a favorite meeting place for years to come.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matthew f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, General Manager at InterContinental Abu Dhabi, responded to this review, 15 October 2013
Dear matthew f

Thank you very much for your review and for taking the time to write such nice words about our hotel. I am happy to learn that you are a frequent guest at our hotel and you have enjoyed staying here and have enjoyed the dining offering as well.

It is our aim to provide our guests with the service they expect form us and leave a memorable impression. We take pride the kind of service we offer aiming to deliver the best to all our guests.

I thank you once again and look forward to welcoming you back soon.

Dieter Franke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Abu Dhabi

Property: InterContinental Abu Dhabi
Address: Abu Dhabi King Abdullah bin Abdulaziz Al Saud St | King Abdullah bin Abdul Aziz, Abu Dhabi 4171, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Abu Dhabi
#9 Romantic Hotel in Abu Dhabi
#11 Spa Hotel in Abu Dhabi
#17 Luxury Hotel in Abu Dhabi
#22 Business Hotel in Abu Dhabi
#23 Family Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Abu Dhabi 5*
Number of rooms: 390
Official Description (provided by the hotel):
InterContinental Abu Dhabi is perfectly situated on the beach and less than 10 minutes from bustling downtown and the Abu Dhabi International Exhibition Centre. Heritage Village, the Cultural Foundation and Lulu Island are also close by. For a unique shopping experience, the Gold Souk (market) is a must while the Marina and Abu Dhabi Malls offer more contemporary alternatives. The hotel concierge can arrange a 4x4 desert safari for those looking for adventure. Our Bayshore Beach Club offers the beast recreiation facilities, 300 meters white sandy beach, an adult pool with a wish up bar, a children's splash pool with a slide and a shaded children's pool. The Bayshore Beach area also includes a beach bar and a restaurant offering delicoius snacks and drinks. Guests can also continue to enjoy our outdoor pool located on the 3rd floor of the main hotel building. ... more   less 
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Also Known As:
Intercontinental Abu Dhabi Hotel Abu Dhabi
Abu Dhabi Intercontinental

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