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“Bad Hotel” 2 of 5 bubbles
Review of InterContinental Abu Dhabi

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InterContinental Abu Dhabi
Ranked #19 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bad Hotel”
2 of 5 bubbles Reviewed 27 August 2014

I stayed in this hotel and it wasn't the best experience. the rooms are very poor in decor and quality. It s too expensive for what you get. Service is ok, but could be much better. Not really worth of 5 stars.

  • Stayed February 2014, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Nikivds85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 30 August 2014
Dear Guest

Thank you for taking the time to write your review. I am sorry you did not enjoy your stay with us.

I hope you will give us another change and allow in the future where we will try our best to make your stay more enjoyable.

Once again I thank you for your review.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,973 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (414)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Australia
Level Contributor
266 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

We stayed for a night and a day en route from Australia to England, and the hotel was really great. Staff were friendly and welcoming, the room was good, and the pool area was nice too. There was a huge range of food for breakfast. As we were basically just resting for 24 hours, we ate in, and were not disappointed. The lunch we had in the bar area was good; and the Italian restaurant was really excellent. It was nice to feel that we had not exhausted the in-house eating options! Would definitely return next time we are in Abu Dhabi.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ert53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 30 August 2014
Dear Guest

Thank you for taking the time to write your review. I am delighted you enjoyed your stay with us and enjoyed your breakfast and our Food & Beverage offerings.

I look forward to welcoming you back in the very near future.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

I used my IHG point to book 2 rooms for one night and the next day my kids refused to leave so booked another room and was upgraded to the Emirates suite.
The hotel is not new but the rooms are clean and well furnished. Service is outstanding and feel the hospitality everywhere.
Nice beach and swimming pool, although its a bit of a walk to the beach. The swimming pool and beach get very crowded on the weekends, you might struggle to get a spot to sit.
Breakfast was very nice with a wide variety of food for every taste.
I was also surprised by the prices for the rooms, I thought it was very good value for an Intercon.

Room Tip: If you subscribe to their Ambassador club they offer you an upgrade to the Emirates suite on your fi...
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hazem E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 25 August 2014
Dear Guest

Thank you for taking the time to write your review on Trip Advisor. I would also like to thank you for your loyalty and for being an IHG Rewards member.

I am thrilled to learn that you and your family have enjoyed your stay with us. Our aim is to provide all our guests with a memorable and comfortable experience. As you have mentioned our new beach facilities are very much suitable for all members of the family. The pools and beach provide ample space for guest to enjoy a good swim or just to relax by the water.

I thank you once again and look forward to welcoming you back in the near future.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elgin
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

We stayed during Ramadam in July 2014 when some of the restaurants were closed. The staff however were extremely helpful and apologetic about any closures. The concierge desk in particular was always helpful and knowledgeable. The room was a good size as was the bathroom with a separate bath and shower. Breakfast was excellent. My husband always had eggs cooked on the spot wheras I opted for fruit, local delicacies and the croissants (delicious!) In fact the choice at breakfast was superb. We made use of the swimming pool most days and enjoyed that. The hotel was very well positioned for sightseeing. It was far too hot to walk and we always used the (cheap) local taxis. We ate in the Belgian Bar one evening and in the "all you can eat" Mexican restaurant, which my husband especially enjoyed. All in all a great hotel and I would stay here again if in Abu Dhabi.

Room Tip: Choose a sea view room , although we were upgraded as the hotel was quiet during Ramadam
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Liz49Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 25 August 2014
Dear Guest

Thank you very much for your review on Trip Advisor sharing you recent experience with us. I am delighted to know that you have enjoyed your stay with us. I have shared your kind words with the team and they all send their thanks and appreciation.

I thank you once again, and hope you will give us the pleasure of welcoming you again to InterContinental Abu Dhabi.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 August 2014 via mobile

I had a very pleasant stay. Special thanks goes to Hannes Schneider the housekeeping supervisor for everything (really appreciated) and to Rokaya for the smoothness and time efficiency during checkin and checkout.

Too bad the weather was too hot use the beach.

Stayed August 2014, travelled on business
Helpful?
2 Thank Mahmoud B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 25 August 2014
Dear Guest

Thank you for taking the time to write your review. I am pleased to know that you had a pleasant stay with us. I have shared your comments with Hannes and he sends his thanks and appreciation for your kind words.

I look forward to welcoming you back soon so you can experience your new beach facilities.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 18 August 2014 via mobile

It's a nice hotel, location is good, and best of all dining experience.

But in comparison with other new hotels in Abu Dhabi, the rooms are very average, just need renovation and new furniture.

Restaurants in the hotel are among the best in the city, swimming pool is great also.

Stayed August 2014, travelled on business
Helpful?
Thank mas71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 19 August 2014
Dear Guest

Thank you very much for taking the time to write your review. I am glad to know that you have rated our restaurants to be among the best in the city and you have also liked our pool.

Our aim at the InterContinental Abu Dhabi is to provide our guests with a comfortable and memorable stay.

I thank you once again and look forward to welcoming you back in the near future.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eindhoven
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

If you want to go for a hotel with style good service and sofistication please visit this one.

It got several restaurants all more remarkable then the other.
Professional staff and a perfect concierge service.

Just sit back relax and let the staff do the work!
There is a small Souk nearby for some shopping or just a starbucks,,,

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fvlehv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalAD, Manager at InterContinental Abu Dhabi, responded to this review, 25 August 2014
Dear Guest

Thank you for your kind words and for taking the time to write your review. I am delighted you enjoyed your stay with us. It is our aim to offer all our guests a memorable and relaxing experience.

I thank you once again and look forward to welcoming you back to InterContinental Abu Dhabi.

Best regards
Khaled Zaki
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Abu Dhabi

Property: InterContinental Abu Dhabi
Address: Abu Dhabi King Abdullah bin Abdulaziz Al Saud St | King Abdullah bin Abdul Aziz, Abu Dhabi 4171, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Abu Dhabi
#10 On the Beach Hotel in Abu Dhabi
#11 Spa Hotel in Abu Dhabi
#19 Luxury Hotel in Abu Dhabi
#22 Business Hotel in Abu Dhabi
#23 Family Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Abu Dhabi 5*
Number of rooms: 390
Official Description (provided by the hotel):
InterContinental Abu Dhabi is perfectly situated on the beach and less than 10 minutes from bustling downtown and the Abu Dhabi International Exhibition Centre. Heritage Village, the Cultural Foundation and Lulu Island are also close by. For a unique shopping experience, the Gold Souk (market) is a must while the Marina and Abu Dhabi Malls offer more contemporary alternatives. The hotel concierge can arrange a 4x4 desert safari for those looking for adventure. Our Bayshore Beach Club offers the beast recreiation facilities, 300 meters white sandy beach, an adult pool with a wish up bar, a children's splash pool with a slide and a shaded children's pool. The Bayshore Beach area also includes a beach bar and a restaurant offering delicoius snacks and drinks. Guests can also continue to enjoy our outdoor pool located on the 3rd floor of the main hotel building. ... more   less 
Reservation Options:
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Also Known As:
Intercontinental Abu Dhabi Hotel Abu Dhabi
Abu Dhabi Intercontinental

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