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“Customer Service, good!”

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Mercure Abu Dhabi Centre Hotel
Ranked #58 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 20 June 2014

We stayed only for one night and found this hotel at the center of town--in the heart of business and shopping district. Buffet breakfast has limited selection of food--just ok; wifi is rather slow; the rooms have nice interiors, clean and moderate size. Customer service is good.

  • Stayed: June 2014, travelled with friends
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Thank AMC286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 - 343 of 898 reviews

Reviewed 17 June 2014

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Hector M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Accor traveller
Abu Dhabi, United Arab Emirates
Reviewed 17 June 2014

  • Stayed: June 2014, travelled solo
    • Value
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Review collected in partnership with Accorhotels.com
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 June 2014 via mobile

I stayed there for two nights everything was ok and good price true booking.come ,from the check in with lady I think her name is Judy the upgrade was so kind, they have bar in front is the swimming bool its nice if you set outside but not In summer time,friendly Staff and good service, will back again.

Stayed: April 2014, travelled as a couple
1  Thank Mido111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

I stayed in this hotel for 3 nights and I was very impressed with it. The service was great, the staff were helpful and friendly, the hotel was clean and modern and in a very central location in the city. I will recommend this hotel and will stay here again. Thank you.

Room Tip: I stayed on the 17th floor was very good.
  • Stayed: June 2014, travelled with friends
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1  Thank donegalPrague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

I have just returned from a 3 night break at Mercure Centre Hotel in Abu Dhabi. The Hotel is very well located, staff are friendly and efficient, the rooms were spacious and clean. My a/c wasn't working very well at one point, I called reception and maintenance arrived within minutes and fixed it. Kumar and all the others at reception and concierge were friendly and extremely helpful. I ate in Beaujolais and it was very good, staff were friendly and efficient. Its very easy gets taxis from Mercure Hotel plus Marina Mall is very close. I highly recommend this hotel and I will return again. Thank you.

  • Stayed: June 2014, travelled with friends
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1  Thank Bredabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

It's location is very convenient to my company's office (walking distance). It also has plenty of amenities (shops, restaurants, etc) both within and around the hotel. The closeness to the Corniche is also attractive.
The staff were extremely courteous and helpful - a very high standard. The inclusion of Wifi in the room rate was very good as well - I stayed at a Le Meridien in Dubai and had to pay extra, which you don't always take into account when considering the advertised room rate.
The only improvement I could have wished for would have been a room with a larger window (I was in room 1302) but as it was a last minute booking and the hotel was already heavily booked I was grateful for what I could get.
Overall a very positive experience - it is eight years since my last stay (and the one before that was in 2001) and it's great to see that the hotel's quality standards have been maintained, even improved.

Room Tip: If a view out of the window is important, then perhaps request a room with a larger window.
  • Stayed: June 2014, travelled on business
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Thank Seapen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Abu Dhabi Centre Hotel

Address: Mercure Centre Hotel Hamdan Bin Mohamed St | Hamdan Centre, Abu Dhabi 47136, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Romantic Hotel in Abu Dhabi
#49 Business Hotel in Abu Dhabi
Price Range: £35 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Abu Dhabi Centre Hotel 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Accor Abu Dhabi
Novotel Abu Dhabi
Abu Dhabi Novotel

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