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“Very good.... but not quite great”

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Corniche Hotel Abu Dhabi
Ranked #44 of 127 Hotels in Abu Dhabi
Leeds
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very good.... but not quite great”
Reviewed 20 June 2013

We have recently returned after a week's stay at the Millennium Abu Dhabi. It is not really a holiday hotel & caters principally for business people. Located near the city centre but overlooking the Corniche it is well situated. We stayed in a Club Room which is well worth the additional payment as it includes breakfast, all day tea/coffee & evening drinks/nibbles in the Club Lounge on the 15th floor. The Club Rooms are also situated on the top 2 floors (15th & 16th) and overlook either the Corniche or park.

The hotel is well appointed with a lovely reception area, which unfortunately is spoilt by the open plan buffet restaurant. The rooms are ok , but a little tired-looking and in need of refurbishment. Our room had scratched furniture & the trim on the wardrobe fell off whenever we tried to open the sliding doors.
The real value of this hotel is in the staff, who are extremely friendly & eager to please. The young lady who worked in the Club lounge was particularly friendly & looked after us very well.

Abu Dhabi itself is very clean & green with lots of parks in the city, but there is little to do in comparison with nearby Dubai. However, worth visiting are The Grand Mosque, Emirates Palace Hotel & the Heritage Village. There are several large shopping malls with all the high street fashion stores - our favourites are Marina Mall & the Abu Dhabi Mall.

Although the Millennium Hotel is very good it cannot be described as great in comparison with the Beach Rotana Hotel where we stayed on our last visit to Abu Dhabi.

Room Tip: Go for a Club Room if you can afford the small additional cost - it is worth it.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenvigoLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 27 June 2013
Dear greenvigoLeeds,

Thank you very much for your review on our Hotel. Your glowing commendation towards our staff particularly our Club Lounge staff who has successfully managed to put you at the “Center of Our World” are very well received. I am concerned reading your comment with regards to the furnishing problems and can only trust that this was taken care of immediately. In fact you will be happy to hear that we are currently in the final stages of preparing for a refurbishment of our rooms. We hope you will be back to Abu Dhabi and our property very soon. Until then we remain with our very best regards,

Yours sincerely
Ruprecht Schmitz
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
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Sharjah, UAE
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 June 2013

Many new hotels were constructed lately in Abu Dhabi, but Millennium Hotel Abu Dhabi remains one of the best in its category. It is suitable for both businessmen and leisure travelers and a venue for meetings and workshops.

For business travelers the free speedy internet service is unbeatable. For leisure travelers the hotel is opposite the Capital Park and a walking distance from the main shopping street in Abu Dhabi (Hamdan Street). It is also a walking distance from the famous Abu Dhabi Corniche (seaside street), known to be one of the best in the world.

I was impressed with the work carried on by Nevine Albert, Director of Public Relations. All the walls in her office were decorated by clippings of newspaper and magazine articles about the hotel.

During my stay there was an exhibition of Malaysian art in the hotel, something I was told to be part of the annual diverse cultural events happening in the hotel. The hotel is also a focal point of activities of different ethnic communities in Abu Dhabi (festive events take place usually in Marrakech restaurant or one of the hall).

Room Tip: Back side rooms have Cornich (seaside) view, while front room have Capital Park view.
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  • Stayed May 2013, travelled on business
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Helpful?
1 Thank Kalsahakian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 20 June 2013
Dear Kalsahakian,

Many thanks for taking the time to share your experience at Millennium Hotel Abu Dhabi. It’s great to note that you have enjoyed your stay with us and that our service and offerings was up to your expectations. Your glowing comments regarding Ms Nevine are indeed very well received.
We hope you will be back to Abu Dhabi and our property very soon. Until then we remain with our very best regards,

Yours sincerely
Ruprecht Schmitz
General Manager
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Blackpool, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2013 via mobile

Friendly welcome and genuine customer service, fantastic and clean rooms, all you can eat breakfasts and lunches. Pool and gym area with great views.Thank you to all staff encountered, I will return...

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pete W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 18 June 2013
Dear Pete W,

Thank you very much for taking the time to leave a pleasant review regarding your stay and it is wonderful to note that you had a nice time throughout. Your glowing comments regarding our customer service and offerings are received with the utmost regards. We most certainly look forward to your next stay at the Millennium Hotel Abu Dhabi.

Yours sincerely
Ruprecht Schmitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
145 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 June 2013

My wife an I stayed at the Millenium during our 3 day stop-over en route home to Australia. The hotel location is excellent, near the Corniche (beach) and also central Abu Dhabi. All else is easy to get to via the Tour Big Bus or cheap taxis. Check-in was efficient. A nice selection of 3 eateries. We had a great night at the very welcoming Cristal bar with live music and a great drinks selection. Well priced hotel, attentive staff who insisted in doing all our adventure bookings for us! This would be a great start to your Abu Dhabi adventure stay!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ms12341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 18 June 2013
Dear ms12341,

Thank you very much for taking the time to write a review about your recent stay. We are extremely happy to read that you have enjoyed your visit to the Millennium Hotel Abu Dhabi and that you have enjoyed our offerings very much. It’s also great to note that the team, particularly the Front Office has successfully managed to place you at the “Centre of our World.”
We hope you will be back to Abu Dhabi and our property very soon. Until then we remain with our very best regards,

Yours sincerely
Ruprecht Schmitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 June 2013

This is a business orientated hotel, very well located in the centre of Abu Dhabi ... five minutes to the Corniche and lots of shops and restaurants, and a short taxi ride to the well-known malls and the Heritage Centre and Emirates Palace Hotel.
My husband stayed for almost three weeks as he was working in town, while I joined him for two of those weeks. Our room did not overlook the Corniche but a park and main street. Nonetheless it was very quiet, and the overall standard of room servicing and hotel cleanliness was very good. Our bed linen was changed every day and we had a very courteous and diligent young man servicing our room. Staff were all very friendly and helpful. Hotels like this can sometimes be very impersonal but a particular strength of this hotel was its very pleasant staff.
Overall, hotel decor was impressive and our room was sizeable and very comfortable. However, the bathroom was a little outdated as one expects to have a walk-in shower in 5* hotels these days.
The swimming pool was very small but had a nice sun terrace. However, the sun here is totally blocked out by the hotel building in the afternoon. The pool, although small, was rarely overcrowded midweek although this changed towards the weekend when there were more children staying. Pool staff were also very pleasant and accommodating.
Breakfasts were very good although when very busy could become a little chaotic with food not being replaced. We had dinner in the Citrus restaurant twice and this too was good with a good choice of buffet food and pleasant, attentive staff. We also used the Cristal bar in the evenings and this was lovely and relaxing.
The downside for us would be the difficulty in dealing with reception staff ... although always pleasant they sometimes did not deal with problems as efficiently as they might have. Check out was particularly slow due to a failure to locate relevant emails sent by the corporate agent that made the original booking.
We really enjoyed our stay at the Millennium. Given the standard of UK hotels we've stayed in recently this made a very pleasant change. We would definitely stay there again and would certainly recommend it to friends and colleagues.

Room Tip: Rooms facing the Cornice are probably much nicer because of the view but I think these might cost mo...
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargaretW519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 13 June 2013
Dear Margaret W,

Thank you very much for taking the time to write a detailed review of your experience at Millennium Hotel Abu Dhabi. First of all please accept my sincere apologies for the issue you have experienced during check out. Whilst we relentlessly strive to serve our guests with the highest standards, it seems that on this occasion something has not gone according to our usual standards.
However it gives us great pleasure to read that you’ve had ,all in all, a very satisfactory stay. I am also pleased to read that the team has managed to place you and your husband at the “Centre of our World”. Your positive comments regarding our staff, hotel and service standards are indeed received with the highest regards. We also take due note of your comment regarding the bathroom and this will be taken into consideration for the upcoming refurbishment. We thank you for recommending our property as well as our services and we look forward to welcoming you back to the Millennium Hotel Abu Dhabi!

Yours sincerely
Ruprecht Schmitz
General Manager
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Liverpool, United Kingdom
Level Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 6 June 2013

The Hotel is located in the heart of Abu Dhabi. Reception area is lovely and half of the rooms have a nice view to the sea side. You probably need to be at leas on the 4th floor for the view.
Breakfast is amazing and it does worth the price, they have a wide range of food that is nicely presented and cooked. Rooms are very clean and the bathrooms are big.

I do not give it 5 stars rate as the check in and out is slow, they took copies of our passports, and it was about 20min until the receptionist gave us the key card to our rooms.
Also when I made the booking (not directly with the hotel) I asked 2 contiguous rooms, but they gave us opposite rooms, we asked to be moved as also we wanted a sea view (asked during the booking), after 1 hour or so they sort it our but still we did not have connected rooms (most of the rooms have doors connected to the next room).

I would say the allocations of the rooms is not good and if you want something specific like a sea view you better call to the hotel and ask or send them an email for confirmation.

Book online as you might find a good rates, if you arrive to the hotel without booking prices are 4 times more expensive.

Room Tip: If you want something specific like a sea view you better call to the hotel and ask or send them an...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apantoja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 8 June 2013
Dear Apantoja,

Thank you very much for your review and please accept my sincere apologies for the delay you have experienced while checking in. Whilst we constantly aim to serve our guests with the highest standards, it seems that on this occasion something has not gone according to our usual standards. Regarding the allocation of rooms, certain requests are subject to availability and it seems that at the time of your stay interconnecting rooms availability was not given. We agree with you that this is something important, but at the same time trust you will agree that it may sometimes prove difficult when occupancy is high. We’re however very pleased to read that you have enjoyed your overall experience at our hotel and that our extensive choice of food has been up to your liking. A short note on the pricing, do visit our website to be guaranteed the best possible offers at the time of making your reservation, in accordance with our standards of best rate guarantee.
Until then, we look very much forward to welcoming you back to the Millennium Hotel Abu Dhabi!

Yours sincerely
Ruprecht Schmitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2013

Fantastic hotel, staff very attentive and ready to help. Mainly set up for business trips with only a small pool and a taxi ride needed to go to the beach (only 5 minutes). Nevertheless a top class hotel!

Room Tip: King size room was lovely with lots of space for tasty room service
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_MHAUH, General Manager at Corniche Hotel Abu Dhabi, responded to this review, 8 June 2013
Dear Sophy W,

Thank you very much for taking the time to write a review about our hotel. We’re happy that you have enjoyed your stay at the Millennium Hotel Abu Dhabi, do come by again soon and until then we remain with our very best regards,

Yours sincerely
Ruprecht Schmitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Corniche Hotel Abu Dhabi

Property: Corniche Hotel Abu Dhabi
Address: Khalifa Bin Zayed Street, Abu Dhabi 44486, United Arab Emirates (Formerly Millennium Corniche Hotel Abu Dhabi)
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Abu Dhabi
#29 Business Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#30 Romantic Hotel in Abu Dhabi
#40 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Corniche Hotel Abu Dhabi 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Millennium Abu Dhabi
Abu Dhabi Millennium Hotel

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