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“nice property, beds are too soft”
Review of Beach Rotana

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Beach Rotana
Ranked #26 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 23 January 2012

The property, staff, fitness center, pool, restaurants are excellent. My main gripe, for my preference, is that the bed was too soft, so after three nights I had trouble with my back. The rest of my room was excellent.

  • Stayed: December 2011, travelled on business
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Thank Porquetevas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded 3 September 2013

Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your experience at the Beach Rotana Abu Dhabi.

In behalf of the team, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

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2,447 - 2,453 of 3,914 reviews

Reviewed 22 January 2012

Excellent range of restaurants on site, helpful service, reasonably priced

  • Stayed: January 2012
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Thank otooles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded 3 September 2013

Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your experience at the Beach Rotana Abu Dhabi.

In behalf of the team, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2012

Stayed in this hotel in January 2012 for 3 nights - was fabulous, rooms are very clean and comfortatble, complimentary fruit and chocs, room cleaned regularly, buffet breakfast not included in the price but was lovely selection of everything you wanted (albeit slightly expensive but it is a 5 star hotel!!) You don't really need to leave the hotel as there are lots of restaurants in the hotel. Had 2 hour spa treatments - HEAVENLY ! would recommend this hotel.

Room Tip: my room on 3rd floor was perfect. didn't hear any noise, but my friends who were near the lifts...
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  • Stayed: January 2012, travelled with friends
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Thank donegalPrague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded 3 September 2013

Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your experience at the Beach Rotana Abu Dhabi.

In behalf of the team, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2012

The service at the Beach Rotana is superb from the moment you enter until the moment you leave. The rooms are very well equipped, clean, and well attended to. On the plus side--exceptional services and ambiance, large health club and pool area, and great restaurants. If you get tired of paying hotel prices for food, the Beach Rotana is connected to a large three story mall with an excellent food court and restaurant selection, as well as a stop on the Abu Dhabi double deck bus sightseeing route. The negatives (and they are very minor): the "beach" is actually quite small and on a canal or waterway (though the water is clear and enjoyable) and the service can be a little too eager--i.e., taking away plates before you're finished.

Room Tip: The tower rooms have nicer views, although with the new Central Business District being built opposi...
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  • Stayed: January 2012, travelled on business
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Thank KKSStLouis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

We have just spent 2 nights in this superb hotel en route back from a 3 week holiday in Sri Lanka. It is the only hotel we have stayed at where there was absolutely nothing to find fault with. The sheer quality of the food, room and service provided by every member of staff was excellent. We even had a trip to Dubai organised at 10 minutes notice by Mahmood on the concierge desk. He arranged a chauffer driven air conditioned limo to take us to every sight we wanted to see in Dubai. We only decided to do this at 10.15 in the morning and were on our way by 10.30 ! The driver, Wally, could not have been more helpful if he tried. We would not hesitate to return to this hotel as we were treated like royalty and nothing was too much trouble for them.

  • Stayed: January 2012, travelled as a couple
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2  Thank millwinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sachaqui, Manager at Beach Rotana, responded to this reviewResponded 16 January 2012

Dear Millwinkle,

Greetings from the Beach Rotana Abu Dhabi

Thank you very much for taking the time to write your review, indeed it is always a pleasure to receive positive feedback. Please rest assured that I will share your comments with our team and especially Mahmood.
Look forward to seeing you again

Best regards

Dominique Richard-Hebert
Executive Assistant Manager

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Reviewed 11 January 2012

My husband and I have been staying at the Beach Rotana on and off for the last 7 years! It is a wonderful hotel that is always friendly and accomodating. Whenever we have arrived at the hotel our room has always been ready for us and if it is not they have offered us another room where we can rest and relax until our assigned room is ready.
The Tower Rooms are where we prefer to stay and are large with excellent king-sized beds (very comfortable), good closet space, complimentary bottles of water everyday (always useful in a hot climate)with comfortable chairs and or sofas. The bathrooms are all marble with an excellent 'rain' shower as well as standard type shower and large separate bath with whirlpool. There is always a good selection of towels and the complimentary toiletries are from L'Occitane (no cheap products here)!
The hotel also has an excellent selection of restaurants - Trader Vic's is fun with a good rum based cocktail menu and great food. Prego's is Italian and is very relaxed - excellent if you have children. Indigo is Indian and is some of the best Indian food I have ever tasted; the staff always ask or inform you of how hot and spicy the food is or can be - very helpful to someone who only likes mild-like dishes. Finz is Seafood and is quite simply one of the best seafood restaurants there is - it wins countless awards plus it is a most romantic setting especially in the evenings. Essence is the all-day dining restaurant and where you can get the most full and comprehensive breakfast there is; so much to choose from but don't leave it to the last minute to go there in the morning. In all the service at ALL the restaurants is attentive, helpful and friendly.
The Zen Spa is located on the lower ground floor in large bat-cave type surroundings - please don't let that put you off though. It is very large, well-lit and gives a feeling of space that is relaxing and comforting. Both my husband and I have tried various treatments over the last few years and have always come away feeling wonderful and relaxed. Isn't that what you want from a spa treatment?
Other things to consider - excellent location with it's own entrance to the Abu Dhabi Mall. No it's not the best mall there is (Dubai do that far better) but it is convenient and there are some good shops. We recommend Patchi for chocolates! Plus there is a small cinema complex too. Also at the front of the mall is the best place to get a taxi from - the hotel taxis can be a lot more expensive.
I could go on and on about this excellent hotel... but I won't. However I will say that I leave the best praise for last - the Concierge. The staff there are quite the best and are very knowledgeable. So friendly and always wanting to help, they assisted us in getting some sporting activites booked which had proved elusive up until then! I would also recommend that if you do have any problems, talk to Concierge first - they sort out most problems without the need for any fuss.
Last words - GO AND ENJOY!

Room Tip: Any of the Tower Rooms or Suites as they are on higher floors in a separate wing and are of a larger...
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  • Stayed: December 2011, travelled as a couple
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3  Thank SarahEJT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sachaqui, Manager at Beach Rotana, responded to this reviewResponded 16 January 2012

Dear SarahEJT

Greetings from the Beach Rotana Abu Dhabi,

Thank you very much for taking the time to write such lovely compliments on our property and staff. Please rest assured that we will convey them to the concerned department, especially the concierge.
We do hope to see you again for an 8th year soon!

Best regards

Dominique Richard-Hebert
Executive Assistant Manager

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Reviewed 10 January 2012

I liked everything about the hotel. We arrived in the morning after a night flight with a small kid, terribly tired, and the reception offered us free early check-in (without asking for it). It was a pleasant start of our stay at the hotel. The room was good and comfortable, staff smiling and helpful, the territory of the hotel is big and cosy, offering a lot of things to do, especialy with a child. The hotel has a nice kids playground, toddlers swimming pool. Good variety at breakfast. Tried Indigo restaurant for lunch - great food! Would definately recommend it. Good location. Although the Abu-Dhabi Mall was a disappointment, feels like an out-let mall, Marina Mall is ten times better. The construction opposite the hotel is not a problem at all - you do not hear a noice and it does not look ugly at all, on contrary looks very promising. The only thing I disliked about the hotel is that when looking for a taxi, i was proposed by the staff of the hotel to use a taxi without a meter which is twice the price of a normal taxi. I was proposed to go to Marina Mall for 40 Drh, while normal taxi was 16,75 Drh.

  • Stayed: January 2012, travelled with family
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2  Thank Olga C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded 3 September 2013

Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your experience at the Beach Rotana Abu Dhabi.

In behalf of the team, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beach Rotana

Address: Al Zahiyah Area | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Abu Dhabi
#14 Family Hotel in Abu Dhabi
#15 Spa Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
Price Range: £89 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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